Skip to main content

Pacific Palace Hotel

Property class: 3.5

Choose dates to view prices

Close to Nagoya Hill Mall, Pacific Palace Hotel provides a nightclub, a poolside bar, and a grocery/convenience store. Indulge in aromatherapy, a body treatment, and a facial at Adorabella Massage, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 129
AED 158 total
includes taxes & fees
19 Aug - 20 Aug

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Cabin Double Room

A hotel room with a bed, a desk with a laptop, a chair, and a TV on a stand.

Cabin Double Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King

A hotel room with a large bed, a bedside table with a phone and magazines, a desk with a lamp, and a mirror on the wall.

Deluxe King

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a mirror.

Deluxe Twin, 2 Single Beds

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Triple

A hotel room with two beds, a desk, a chair, and a mirror.

Deluxe Triple

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Cabin Twin, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a window with red curtains.

Cabin Twin, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Executive Suite

A living room with two sofas, a coffee table, a TV, and a cabinet.

Executive Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sanrio Kids Room

A bedroom with a bed, a TV, a tent-like play area, and a wall with a cartoon character.

Sanrio Kids Room

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Cars Kids Room

A hotel room with a bed featuring a Cars-themed duvet cover, a large mural of Cars characters on the wall, a TV mounted on the wall, and a window with curtains.

Cars Kids Room

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Captain Kids Room

A hotel room with two beds, nautical-themed bedding, a mural of the sky with clouds and hot air balloons, and a small table with a lamp.

Captain Kids Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Pacific Suite

A hotel room with a bed, a TV on a stand, a wardrobe, and a curtain.

Pacific Suite

  • 78 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Palace Suite

A hotel room with a large bed, a desk with a chair, a desk lamp, and a decorative chair.

Palace Suite

  • 119 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for President Suite

A spacious bedroom with a large bed, a vanity, and a red curtain.

President Suite

  • 231 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A modern bathroom with a glass-enclosed shower, a built-in sink, and a mirror cabinet.

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with a bed, a desk, a chair, and a laptop.

Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a mirror, and a bathroom door.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Batam is home to Pacific Palace Hotel. Museum Batam Raja Ali Haji and Singapore Navy Museum are cultural highlights, and some of the area's activities can be experienced at Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal. Ocarina Park and East Coast Park are also worth visiting. Visit our Batam travel guide
Map
JL Duyung Sei Jodoh, Batam, Batam Island, 29432

What's nearby

  • Nagoya Hill Mall
    15 min walk - 1.3 km
  • Grand Batam Mall
    3 min drive - 2.7 km
  • BCS Mall
    3 min drive - 3.0 km
  • Batam Centre
    15 min drive - 14.9 km
  • Batam Center Shopping Area
    15 min drive - 14.9 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    26 min drive

Restaurants

  • Morning Bakery
    9 min walk
  • Morning Bakery - Harbour Bay Downtown
    12 min walk
  • McDonald's
    9 min walk
  • Café de Venus
    8 min walk
  • Bay City Live Seafood
    12 min walk

About this property

Pacific Palace Hotel

  • Hotel near Nagoya Hill Mall
  • You can look forward to a nightclub, a poolside bar, and a grocery/convenience store at Pacific Palace Hotel. Treat yourself to aromatherapy, a body treatment, or a facial at Adorabella Massage, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Additional perks include:
    • A children's pool
    • Free self parking
    • A roundtrip airport shuttle (surcharge), a front-desk safe, and tour/ticket assistance
    • ATM/banking services, luggage storage, and an elevator
  • Room features
  • All 180 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Slippers and sound-insulated walls
    • Electric kettles, daily housekeeping, and desks

Similar properties

Food and drink
HARRIS Hotel Batam Center Batam
Batam
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 864 reviews
The price is AED 139
AED 169 total
includes taxes & fees
7 Sep - 8 Sep
HARRIS Hotel Batam Center Batam
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Athena Restaurant
  • Golden Palace
  • Neptune Lounge

Things to do

  • 2 hot tubs
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Frequently asked questions

Does Pacific Palace Hotel have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Pacific Palace Hotel?

As of 18 August 2026, prices found for a 1-night stay for 2 adults at Pacific Palace Hotel on 19 August 2026 start from AED 129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacific Palace Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Pacific Palace Hotel?

Check-out is at 11:00 AM.

Does Pacific Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palace Hotel located?

Situated in Batam, this spa hotel is within 1 mi (2 km) of Harbour Bay Ferry Terminal and Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.