We booked a weekend stay with the intension of surfing nearby breaks. Prior to arriving I corresponded with the front desk to line up a guide and surfboard and they assured me that it would be arranged but when I arrived. However, I was told that the guide never replied and there is not a nearby surf shop, so everything seemed up in the air.
When we were showed our room, we were very underwhelmed as it was dark, windows were dirty, floor was sticky, and it smelled musty.
After sitting down to lunch - which was just OK, we decided that this is not the right fit especially if the surf guide/board is up in the air and staying in a tired hotel with a small pool will only go so far so we booked another hotel on the south coast. I explained that we are leaving with all the above points to the front desk, asked that if they can return a night or two in good will but not a chance and he started on about how they were fully booked instead as if I should feel bad about leaving..
