Kannawaen creates a peaceful mountain escape with its indoor mineral hot spring and pair of restaurants. Visitors spend time unwinding in the garden, soaking in the hot springs, connecting via high-speed WiFi, or enjoying drinks at the bar.
View all photos for Annex, Japanese Western Style Room Open-Air Bath Non Smoking -Teppan Ogiyama at 19:30
Annex, Japanese Western Style Room Open-Air Bath Non Smoking -Teppan Ogiyama at 19:30
Highlights
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 5
2 Double Beds and 3 Twin Futons
View all photos for Annex Japanese Style Room with Open Air Bath - Non smoking - Teppan Ogiyama at 19:30
Annex Japanese Style Room with Open Air Bath - Non smoking - Teppan Ogiyama at 19:30
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 6
6 Twin Futons
View all photos for Annex, Japanese Western Style Deluxe Room Open-Air Bath Non Smoking -Teppan Ogiyama at 19:30
Annex, Japanese Western Style Deluxe Room Open-Air Bath Non Smoking -Teppan Ogiyama at 19:30
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 6
2 Double Beds and 4 Twin Futons
View all photos for Main Building Deluxe Japanese Western Room with Indoor Bath, Non Smoking -Teppan Kuju at 5:30PM
Main Building Deluxe Japanese Western Room with Indoor Bath, Non Smoking -Teppan Kuju at 5:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 4
2 Double Beds and 2 Twin Futons
View all photos for Main Building Deluxe Japanese Western Room with Indoor Bath, Non Smoking -Teppan Kuju at 7:30PM
Main Building Deluxe Japanese Western Room with Indoor Bath, Non Smoking -Teppan Kuju at 7:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 4
2 Double Beds and 2 Twin Futons
View all photos for Main Building Japanese Western Room with Indoor Bath, Non Smoking -Teppan Kuju at 5:30PM
Main Building Japanese Western Room with Indoor Bath, Non Smoking -Teppan Kuju at 5:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 3
2 Double Beds and 2 Twin Futons
View all photos for Main Building Japanese Western Room with Indoor Bath, Non Smoking -Teppan Kuju at 7:30PM
Main Building Japanese Western Room with Indoor Bath, Non Smoking -Teppan Kuju at 7:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 3
2 Double Beds and 1 Twin Futon
View all photos for [Sora] Japanese Western Style Room, Private Bathroom, Non Smoking,Teppan Kuju at 5:30PM
[Sora] Japanese Western Style Room, Private Bathroom, Non Smoking,Teppan Kuju at 5:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 4
2 Double Beds and 2 Twin Futons
View all photos for [Sora] Japanese Western Style Room, Private Bathroom, Non Smoking,Teppan Kuju at 7:30PM
[Sora] Japanese Western Style Room, Private Bathroom, Non Smoking,Teppan Kuju at 7:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 4
2 Double Beds and 2 Twin Futons
View all photos for [Sora] Japanese Western Style Room, Open Air Bathroom, Non Smoking,Teppan Kuju at 5:30PM
[Sora] Japanese Western Style Room, Open Air Bathroom, Non Smoking,Teppan Kuju at 5:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 4
2 Double Beds and 2 Twin Futons
View all photos for [Sora] Japanese Western Style Room, Open Air Bathroom, Non Smoking, Teppan Kuju at 7:30PM
[Sora] Japanese Western Style Room, Open Air Bathroom, Non Smoking, Teppan Kuju at 7:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 4
2 Double Beds and 2 Twin Futons
View all photos for Suite, Open Air Bath and Swimming pool(summer only),Tsutsuji - Teppan Kuju at 5:30PM
Suite, Open Air Bath and Swimming pool(summer only),Tsutsuji - Teppan Kuju at 5:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 8
4 Double Beds and 4 Twin Futons
View all photos for Suite, Open Air Bath and Swimming pool(summer only),Tsutsuji - Teppan Kuju at 7:30PM
Suite, Open Air Bath and Swimming pool(summer only),Tsutsuji - Teppan Kuju at 7:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 8
4 Double Beds and 4 Twin Futons
View all photos for Suite, Open Air Bath and Swimming pool(summer only), Take - Teppan Kuju at 5:30PM
Suite, Open Air Bath and Swimming pool(summer only), Take - Teppan Kuju at 5:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 8
2 Double Beds and 6 Twin Futons
View all photos for Premium Suite, Private and Open Air Bath, Ume, Non Smoking-Teppan Kuju at 5:30PM
Premium Suite, Private and Open Air Bath, Ume, Non Smoking-Teppan Kuju at 5:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 8
2 Double Beds and 6 Twin Futons
View all photos for Superior, Japanese Western Style Room, Open-Air bath Non Smoking -Teppan Kuju at 5:30PM
Superior, Japanese Western Style Room, Open-Air bath Non Smoking -Teppan Kuju at 5:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 4
2 Double Beds and 2 Twin Futons
View all photos for MB Japanese-Western style room [-ichou-] Kitchen & kids room & indoor bath - Teppan Kuju at 5:30PM
MB Japanese-Western style room [-ichou-] Kitchen & kids room & indoor bath - Teppan Kuju at 5:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 8
5 Double Beds and 3 Twin Futons
View all photos for Annex, Japanese Western Style Room Open-Air Bath Non Smoking -Teppan Kuju at 5:30PM
Annex, Japanese Western Style Room Open-Air Bath Non Smoking -Teppan Kuju at 5:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 5
2 Double Beds and 3 Twin Futons
View all photos for Annex Japanese Style Room with Open Air Bath - Non smoking - Teppan Kuju at 5:30PM
Annex Japanese Style Room with Open Air Bath - Non smoking - Teppan Kuju at 5:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 6
6 Twin Futons
View all photos for Annex, Japanese Western Style Deluxe Room Open-Air Bath Non Smoking -Teppan Kuju at 5:30PM
Annex, Japanese Western Style Deluxe Room Open-Air Bath Non Smoking -Teppan Kuju at 5:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 6
2 Double Beds and 4 Twin Futons
View all photos for Annex, Japanese Western Style Deluxe Room Open-Air Bath Non Smoking -Teppan Kuju at 7:30PM
Annex, Japanese Western Style Deluxe Room Open-Air Bath Non Smoking -Teppan Kuju at 7:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 6
2 Double Beds and 4 Twin Futons
View all photos for Suite, Open Air Bath and Swimming pool(summer only), Take - Teppan Kuju at 7:30PM
Suite, Open Air Bath and Swimming pool(summer only), Take - Teppan Kuju at 7:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 8
2 Double Beds and 6 Twin Futons
View all photos for Premium Suite, Private and Open Air Bath, Ume, Non Smoking-Teppan Kuju at 7:30PM
Premium Suite, Private and Open Air Bath, Ume, Non Smoking-Teppan Kuju at 7:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
Sleeps 8
2 Double Beds and 6 Twin Futons
View all photos for Superior, Japanese Western Style Room, Open-Air bath Non Smoking -Teppan Kuju at 7:30PM
Superior, Japanese Western Style Room, Open-Air bath Non Smoking -Teppan Kuju at 7:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 4
2 Double Beds and 2 Twin Futons
View all photos for MB Japanese-Western style room [-ichou-] Kitchen & kids room & indoor bath - Teppan Kuju at 7:30PM
MB Japanese-Western style room [-ichou-] Kitchen & kids room & indoor bath - Teppan Kuju at 7:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Hair dryer
Spring water bathtub
Sleeps 8
5 Double Beds and 3 Twin Futons
View all photos for Annex, Japanese Western Style Room Open-Air Bath Non Smoking -Teppan Kuju at 7:30PM
Annex, Japanese Western Style Room Open-Air Bath Non Smoking -Teppan Kuju at 7:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 5
2 Double Beds and 3 Twin Futons
View all photos for Annex Japanese Style Room with Open Air Bath - Non smoking - Teppan Kuju at 7:30PM
Annex Japanese Style Room with Open Air Bath - Non smoking - Teppan Kuju at 7:30PM
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 6
6 Twin Futons
View all photos for Moon Wing 503, Non Smoking, Open Air-bath (Sora, W style, Teppan Kuju 7:30PM)
Moon Wing 503, Non Smoking, Open Air-bath (Sora, W style, Teppan Kuju 7:30PM)
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 4
4 Large Twin Beds
View all photos for Moon Wing 503, Non Smoking, Open Air-bath (Sora, W style, Teppan Kuju 5:30PM)
Moon Wing 503, Non Smoking, Open Air-bath (Sora, W style, Teppan Kuju 5:30PM)
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Hair dryer
Spring water bathtub
1 bedroom
Sleeps 4
4 Large Twin Beds
View all photos for Moon Wing 505/506, Non Smoking, Open Air-bath (Sora, JP W style, Teppan Kuju 5:30PM)
Moon Wing 505/506, Non Smoking, Open Air-bath (Sora, JP W style, Teppan Kuju 5:30PM)
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 5
3 Large Twin Beds and 2 Twin Futons
View all photos for [Sora, Moon Wing 505/506], JP W style Room, with Open Air-bath, Non Smoking (Teppan Dinner 7:30PM)
[Sora, Moon Wing 505/506], JP W style Room, with Open Air-bath, Non Smoking (Teppan Dinner 7:30PM)
Highlights
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 5
3 Large Twin Beds and 2 Twin Futons
View all photos for Moon Wing 507, Non Smoking, Open Air-bath with stairs (Sora, W style, Teppan Kuju 5:30PM)
Moon Wing 507, Non Smoking, Open Air-bath with stairs (Sora, W style, Teppan Kuju 5:30PM)
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 4
4 Large Twin Beds
View all photos for Moon Wing 507, Non Smoking, Open Air-bath, with stairs (Sora, W style, Teppan Kuju 7:30PM)
Moon Wing 507, Non Smoking, Open Air-bath, with stairs (Sora, W style, Teppan Kuju 7:30PM)
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 4
4 Large Twin Beds
View all photos for Moon Wing 508, Non Smoking, Open Air-bath with steps (Sora, W style, Teppan Kuju 5:30PM)
Moon Wing 508, Non Smoking, Open Air-bath with steps (Sora, W style, Teppan Kuju 5:30PM)
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 2
2 Large Twin Beds
View all photos for Moon Wing 508, Non Smoking, Open Air-bath, with stairs (Sora, W style, Teppan Kuju 7:30PM)
Moon Wing 508, Non Smoking, Open Air-bath, with stairs (Sora, W style, Teppan Kuju 7:30PM)
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Spring water bathtub
Bidet
Hair dryer
1 bedroom
Sleeps 2
2 Large Twin Beds
View all photos for Sorakan Family Room
Sorakan Family Room
Sleeps 8
View all photos for ◇Main Building◇ Japanese-Western Style Room "-icho-" With Kitchen, Kids’ Room, And Cypress Indoor Bath
◇Main Building◇ Japanese-Western Style Room "-icho-" With Kitchen, Kids’ Room, And Cypress Indoor Bath
Sleeps 8
About the neighborhood
Located in Beppu, Kannawaen is in a rural area and near a boardwalk/promenade. JR Oita City and Yunotsubo Kaido are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hells of Beppu and Aso Kuju National Park. African Safari and Beppu Tower are also worth visiting. Visit our Beppu travel guide
345, Kannawa, Beppu, Oita-ken, 874-0045
What's nearby
Hells of Beppu
3 min walk - 0.3 km
Sea Hell Hot Springs
4 min walk - 0.4 km
Boiling Hell Hot Springs
3 min walk - 0.3 km
Demon Mountain Hell Hot Springs
4 min walk - 0.4 km
Hyotan Hot Spring
13 min walk - 1.1 km
Getting around
Kamegawa Station
5 min drive
Beppu Station
6 min drive
Oita Airport (OIT)
49 min drive
Restaurants
Cafeteria Umi
3 min walk
極楽饅頭
4 min walk
地獄蒸し工房鉄輪
7 min walk
マクドナルド
15 min walk
はま寿司別府店
7 min walk
About this property
Kannawaen
Luxury ryokan near Hells of Beppu
Take advantage of an indoor mineral hot spring (onsen), a terrace, and a garden at Kannawaen. For some rest and relaxation, visit the 2 hot springs. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi and a bar are available to all guests.
Other perks include:
Free self parking and valet parking
Full breakfast (surcharge), hot springs on site, and concierge services
A gift shop, luggage storage, and a ballroom
Guest reviews speak highly of the helpful staff
Room features
All 50 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
Highchairs, baby baths, and children's slippers
Spring water tubs, bidets, and free toiletries
Children's dinnerware, children's books, and electric kettles
Daily full breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,750 per person
2 restaurants
A bar/lounge
Things to do
2 hot springs
Family friendly
Baby bath
Children's books
Children's dinnerware
Children's toys
High chair
Conveniences
Gift shop/newsstand
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Outdoors
Garden
In the mountains
Terrace
Spa
2 hot springs
Hot springs open from 3:00 PM - 11:00 PM
Hot springs water temperature - 108 ºF
In-room massages
Public bath open from 3:00 PM - 11:00 PM
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robes)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
Ballroom
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Bidet
Children's slippers
Free toiletries
Hair dryer
Separate bathtub and shower
Slippers
Spring water bathtub
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Minibar
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately JPY 2750 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
KANNAWAEN Inn Beppu
KANNAWAEN Inn
KANNAWAEN Beppu
Kannawaen Beppu
Kannawaen Ryokan
Kannawaen Ryokan Beppu
Frequently asked questions
Is Kannawaen pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Kannawaen?
As of 6 March 2026, prices found for a 1-night stay for 2 adults at Kannawaen on 16 March 2026 start from AED 982, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Kannawaen?
Check-in start time: 3 PM; Check-in end time: 10 PM.
What time is check-out at Kannawaen?
Check-out is at 11 AM.
Where is Kannawaen located?
Situated in the mountains, this luxury ryokan is steps from Mountain Hell Hot Springs and Hells of Beppu. Boiling Hell Hot Springs and Sea Hell Hot Springs are just steps away.
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Reviews
Kannawaen Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Incredible place with top value. Choose the room with private outdoor hot spring. The meals are so delectable. The service is unmatched — it was raining as we drove up and a staff member rushed out to give us each an opened umbrella. The room and amenities are amazing.
The Ryokan was very nice and huge. There is a balcony to with a very nice view. The food was good and the room comes with indoor and outdoor private onsen which is very good for those who enjoy privacy and does not want to go to public bath.
It was a nice stay to relax and enjoy Japanese traditional food. The dinner Kiseki was good, and the breakfast bento was delightful. The facility was clean, and the onsen bath was wonderful.
The onsen was absolutely great, with beautiful view of Beppu. The room was very spacious and quiet. The hotel staff is overall friendly. Teppan dinner was great (though the Wagyu steak was a bit too greasy for me), and breakfast was also nice.
The service was top-notch and the staff were polite and very attentive to guest needs. The meals were of high standard. It was a very enjoyable and relaxing stay.
We stayed in the Sakura room, it was absolutely amazing! We arrived before check in and the staff kindly took our bags and held them for a few hours while we explored the surrounding area (it is right next to the hells of Beppu). The room was very clean and spacious with a private indoor and outdoor onsen as well as a beautiful garden with its own cherry blossom tree. The hotel provides you with everything you need for a relaxing onsen experience! Would definitely stay here again.
Amazing stay! Great facilities and a private hot spring bath in the room! Loved this hotel. Impeccable and friendly staff who greets you at every instance.Thoroughly impressive food service to boot - food that looks beautiful and tastes divine.
view from room is lovely. The room onsen is nice, also the public onsen is very large and good.
Foodwise the Kaiseki was so so, with big amount of food.
We stayed Sora tradition western style, room is spacious, clean, and provides good amenities - like best face soap & moisturizer face creams, top of line hair dryer, Yukata, indoor & out door slippers, toothbrush with paste. I don’t have to pack anything. They provide for you. Only thing missing was body lotion. The indoor hot springs (in room) temperature was perfect, but outside terrace one was extremely hot, so hard to enjoyable. The Japanese style meals, the dinner and breakfast we select was 8/10. All great, but the soup wasn’t my favorite, however others might like it. In my opinion, the coffee wasn’t that great, but good selection of teas. I can’t complain the staff’s service. Top notch, they will make your stay comfortable, everyone so politely kind. So, my staying at here was best experience. Another plus things was next to Hell of Beppu and has great city view.
This was a fantastic 1 night stay and perfect for a break in our 2 week stay. The private facilities we chose to have in our room were ideal for our stay. Definitely will come back here!
Excellent place to stay in Beppu. The service is impeccable, the rooms are large and spacious, and the in-room baths are wonderful. The large public bath was also nice, but we only used it once because we enjoyed the one in our room so much. The restaurants are also excellent for breakfast and dinner.
Had a spectacular stay with wife. Awesome hotel room and excellent food. Staff are courteous and helpful. It’s close to the famous onsen sightseeing spot so it’s easy to navigate around. There’s nothing much to shop around though.
We enjoyed ourselves very much. The room was spacious, clean annd tidy, and had all the amenities.
The high view overlooking the sea was amazing.
Everything we needed was taken care of.
Dinner and Breakfast was very sumptuous.
Highly recommended!
Lovely ryokan. Excellent fixed-course meals (both Japanese and western). As with most traditional Japanese inns, there is little flexibility when it comes to their set ways (such as asking for a cup of coffee with breakfast, when you are only offered tea…can not do). The area surrounding the inn is also quite industrial and unattractive. But it is within easy walking distance of Beppu’s main attraction—the Hells of Beppu hot springs.
This was our first ryokan experience and it was great. Staff was very friendly. Pickup & drop off at JR station was included. The view was great and the room we reserved has private indoor/outdoor onsens. Expect to do a bit of walking on the property, but it’s located next door to the “7 Jigoku of Beppu”, a great geological park.
Kannawaen was the perfect way to end a busy two week Janapn vacation in a quiet and relaxing way. We truly enjoyed our room’s private Onsen, and the two meals we had on the property were both excellent and reasonably priced. The staff were kind and accommodating. The gift shops had beautiful local goods to commemorate our trip. Walking distance to five of the Seven Hells. We loved our experience at Kannawaen and recommend it wholeheartedly to travelers who want a quiet place to relax and unwind.
Best hotel with hot spring in your room and public baths too. The views are amazing. The food is gourmet. They made accommodations for special diets. The rooms in sorakan had a traditional feel but all modern and updated. They had a shuttle option from the main train station to the hotel which was super convenient. They are located directly in the middle of the popular sightseeing area for the jigokumeguri. So it was all walkable!
Me and my family had a wonderful stay at this luxurious hotel.
The room even exceeded our expectations. Everything was clean and well-maintained and hotel staff was extremely welcoming, kind and polite and we felt like honored guests the whole time.
We could even see the Kamado Jigoku from our bedroom window and from our garden, we also had a great view of the city and was greeted with an extremely beautiful sunrise each morning!
The cuisine dinners we had at the restaurants were also fantastic and one of the best we had in Japan!
We cannot praise this hotel enough and highly recommend it to anyone who is seeking to visit Beppu and its neighboring towns and cities.
Kok How Patrick
Stayed 2 nights in Nov 2024
4/10 Poor
Verified traveler
3 February 2025
Disliked: Staff & service
Disappointing stay
Service was terrible, patchy and staff was not attentive. Food was subpar for the price paid and way below expectation.
In fact, of all our travels throughout Japan - this , unfortunately, has to be the only place where food and service has fallen off the cliff!
The only saving grace was that location was superb.