Is Vander Altona pet-friendly?

No, only service animals are welcome at the property.

This property doesn't offer parking.

What time is check-in at Vander Altona?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is Vander Altona located?

Located in Bergen City Centre, this aparthotel is within a 10-minute walk of Kloverhuset Shopping Centre and Hurtigruten Terminal. Fish Market and Den Nationale Scene are also within 10 minutes. Byparken Station is 9 minutes by foot and Nonneseteren Station is 13 minutes.

Vander Altona Reviews, Deals & Photos 2025

10/10 Excellent

Yong

29 June 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Clean and good location to Bryggen.

Stayed 3 nights in Jun 2025

10/10 Excellent

Maddie

23 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

This place was absolutely great! My partner and I felt so safe and the place itself was very nice and clean. Also, great location and price!

Stayed 4 nights in Jun 2025

10/10 Excellent

Theresa

6 August 2025

Liked: Cleanliness, room comfort, communication

Home

Cooked some fresh fish Good size room

Stayed 4 nights in Jul 2025

10/10 Excellent

Dilshod

10 June 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great apartments

Stayed 1 night in Jun 2025

8/10 Good

Rita

1 September 2025

Liked: Cleanliness, amenities, property conditions & facilities

I liked the fact that it had a kitchen with things you need in one. I did not like the check in or the garbage disposal after being charged for a cleaning fee. Otherwise, I liked the property.

Stayed 4 nights in Aug 2025

10/10 Excellent

Hugo

12 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean modern apartment with all needed amenities. Building is secure and in a great neighborhood. Central to all major attractions. I would recommend a stay at this location.

Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

12 June 2025

Liked: Cleanliness, room comfort, communication

Comfortable apartment

Very comfortable apartment with everything you need in it

Stayed 2 nights in Jun 2025

6/10 Okay

Helio

3 October 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

staff takes too long to reply to emails. confusing electricity switch, no instructions on how to use it nor for the oven/stove.

Stayed 3 nights in Sep 2025

8/10 Good

Barbara

1 September 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Trash write out the front door and construction noise right outside the window.

Stayed 2 nights in Aug 2025

8/10 Good

Karol

31 August 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

I loved that it was quiet and clean and had a kitchenette with everything you needed to make small meals or have breakfast and lunch at home with groceries which are within walking distance about two blocks. The entry system is a little confusing and it would be nice if there were more directions on using convection stove tops and ovens for those of us who've never done that. It would be nice if they had some grocery stores and other local businesses that were close so that when you got in you could easily find them. I felt really at home in my room and everything was very comfortable. The staff we did encounter we're very friendly and kind.

Stayed 4 nights in Aug 2025

6/10 Okay

Lauren

13 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Over all our stay was amazing. The heat in the room was crazy. We were on the 4th floor the windows didn’t open more then maybe 2-3inches and me and my partner had sweated so bad we woke up drenched.

Stayed 3 nights in Jul 2025

8/10 Good

kelly

12 May 2025

Liked: Cleanliness, room comfort, communication

The location was perfect. The apartment was very clean and a really good size. The only issue was I found the bed to be quite firm.

Stayed 3 nights in May 2025

8/10 Good

Jose Arturo

10 May 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Newly refurbished building.

Stayed 1 night in May 2025

10/10 Excellent

Imre

15 August 2025

Liked: Cleanliness, room comfort, communication

Well-designed studio at a perfect location

Brand new studio with all you need for a few days’ stay. Very nicely designed and comfortable. Only a few minutes walk from the city centre, supermarket, coffee shops. The only minus point is that the Vander app for checkin and digital key did not work for me. I never received the confirmation sms. In any case you can also check in at the self service checkin kiosk on the ground floor, and you can get your keycards from there.

Stayed 3 nights in Aug 2025

8/10 Good

susan

19 October 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

There are many things to like about this hotel location is excellent within walking distance of all interesting restaurants and the wharf. The apartment was spotlessly clean the bed was comfortable and the shower was good. It was great to have a Kitchen and there were grocery stores very close by. On the downside there was no shampoo I know basic supplies for the kitchen like salt pepper and cooking oil. So I have to go to buy those and I didn’t leave them because the instructions were to get rid of everything. I also found that the lack of instructions for how to use the various appliances was a bit disturbing and I had trouble with the induction stove and with the oven. The price however was very good for Bergen and so I would stay again. I appreciated having a laundry. The gym was less inviting since it’s in the basement with no windows although there is a very large TV. I was so long so the studio suited me fine but it would be very small for any more than one person

Stayed 7 nights in Oct 2025

8/10 Good

Paolo

5 May 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

windows partially open is not good

Stayed 3 nights in May 2025

4/10 Poor

Verified traveler

10 May 2025

Disliked: Room comfort, communication

Not great.

Very hard bed. Very poor internet, that only worked sometimes. The TV didnt work. This is not a hotel, but a rental property in a whole house.

Stayed 5 nights in May 2025

8/10 Good

ANNE E

29 April 2025

Liked: Cleanliness, room comfort, communication

Brand new hotel

All in all, we were happy with the stay. But figuring out the self-checkin and how to use the elevator with the card key was a bit challenging, as was how to use the stove top. Parking was challenging too, until I discovered how close the Klostergarasjen was (the walk from it). The coffee maker worked, then it stopped working, but the manager came and replaced it in the evening. She also showed me how to use the stovetop. More instructions are needed for that.

Stayed 2 nights in Apr 2025

8/10 Good

Cynthia

7 August 2025

Liked: Cleanliness, property conditions & facilities, communication

The rooms were very nice but there was no shelving for toiletries in the bathroom. There was no explanation on how to use the stove which ended up being a constant frustration but with good humor we worked through it. I do want to address the staff. We were outside and a woman was trying to put her trash in the outside cans. A staff member was taking a break, she looked over and instead of getting up off the ground to assist the lady, she barked out why she could not get her trash in the can. It was quite abrupt which could be her personality but in customer care is this what you want to represent your business? Overall, the things I mentioned are small in the longrun. They were little annoyances but it didn't take away from the overall stay. The location is convenient and well situated for a stay in a beautiful city with much to experience and see.

Stayed 5 nights in Jul 2025

8/10 Good

Ron

26 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

This was a great last minute find. Our other booking fell through so this was a last minute find. The location could not have been better. The unit was in very good condition and they met my disability needs. The check-in was different for us an a little complicated - all automated. The cooktop gave us problems as turning it on and off was way more complicated than it needed to be. The whole unit was on a main power switch that ran all things electric in the unit. An instruction book, more detailed than what was on the door, would have been helpful. If the burner was hot, you could not turn the stove on again. And there was a third layer of a switch you had to hit before you could use it. Not intuitive at all. However, we would definitely stay in this place again. Great value now that we know how to operate things.

Stayed 3 nights in May 2025

4/10 Poor

Paul

27 May 2025

Liked: Cleanliness, amenities

Good location in central Bergen, close to the train station and light rail. The check-in process was difficult as the property asked for my email address in a specific format, which I eventually deduced was with spaces between each character. They also expected me to download their app, but that required my mobile number and for me to message them or email them using a space between each character of their email address. Just too much work! They didn’t send the code for getting into the building, so I had to call them and also needed assistance checking in on their electronic board, which created a keycard. Our room on the second floor smelt of seeerage in the bathroom, as did the corridor outside. Thankfully the manager moved us to another room on the fifth floor, which had a great view,. However, it had a skylight in the bedroom that had no curtain, so we had to wear eye masks to sleep with the midnight sun! Finally, the day after checking out, they messaged to say they hadn’t charged the cleaning fee in the initial booking, so had recouped that - just another indication of the problematic service.

Stayed 3 nights in May 2025

2/10 Terrible

Amanda

2 June 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

My email to the property - First you promise me a refund as I get locked out for HOURS , food cold, medications missed and since it was Sunday you have limited staff so we waited and waited for HOURS. Then I get back to Usa and DAYS go by and no refund as promised. Then I email YOU 3 times and you completely ignore my emails. And then TODAY out of the blue your asking me for a cleaning fee???? I stayed 9 nights NOT ONE DAY , Not a single day did you clean the apartment. And you say some thing about expedia rate ? I PAID WHAT YOU ASKED ME TO !! AND NOW YOUR SAYING THAT AS Gesture of Good will you want me to pay you for the cleaning fee ??? is this a JOKE ? Please make this right and keep you promise and refund me for the INCONVENIENCE AND STRESS YOU CAUSED ME !! shame on you *** I NEED A MANAGER TO CALL ME , This is unacceptable and Fraud AND CERTAINLY NOT PROFESSIONAL. AND You kept asking me to resend my emails over and over again *** FIX your system

Stayed 9 nights in May 2025

6/10 Okay

John

9 June 2025

Liked: Cleanliness, room comfort

Disliked: Communication

Overall, my experience with Vander Altona after obtaining my keys was great. The room was excellent for the price. However, the experience leading up to check-in was difficult. I booked my trip a few weeks in advance. Shortly thereafter, Vander emailed me a payment link to pay for my stay even though I provided a credit card to Hotels.com as part of the reservation. Hotels.com explicitly says to never pay through a payment link sent by the hotel and to only ever pay through Hotels.com's website. Vander also told me to provide them with my contact information. Hotels.com doesn't seem to allow this, so Vander told me how to avoid Hotels.com's automatic censorship of personal information (e.g., by adding spaces to my email address). I initially ignored Vander's email since it seemed sketchy, and I didn't hear anything further from them. The day of my trip, I clicked on the reservation details and discovered that Vander had canceled my booking weeks prior (presumably because I didn't click their payment link). I never received any notification from Hotels.com or Vander. I didn't have many other options on such short notice, so I re-booked with Vander and paid them through their link this time. It worked out fine. Check-in was difficult as others have stated. The app didn't work. I called and was buzzed in, so no trouble in the end. But still--if you're going to have a no-staff-on-site model, it isn't really acceptable to not have a functioning app.

Stayed 3 nights in Jun 2025

8/10 Good

Vicky

20 October 2025

Liked: Amenities, property conditions & facilities, communication

Cuisine bien équipée. Propre dans l'ensemble. La vaisselle était sale lorsqu'on est arrivée (surtout les verres et ustensiles). Odeur nauséabonde dans le corridor (étage 2), comme une odeur d'égout ou d'étable). Chambre très minimaliste, nous aurions aimé des tables de nuit pour mettre nos trucs. Oreillers beaucoup trop minces, nous en aurions eu besoin de 2 supplémentaires. Le frigo nécessite un dégivrage. Sinon, le check-in très facile, il faut lire les instructions dans les courriels et c'est tout. Très calme.

Stayed 6 nights in Oct 2025

8/10 Good

Massimiliano

3 September 2025

Liked: Cleanliness, property conditions & facilities

La camera è molto pulita e arredata bene in stile moderno. I letti, compreso il divano- letto, sono comodi. Forse i cuscini non sono il massimo. Il prezzo della struttura è in linea con i prezzi norvegesi. C'è una piccola e comoda cucina che aiuta quando c'e' la necessità di farsi una buona pasta italiana(anche per evitare i pessimi ristoranti con i loro prezzi altissimi). La pasta italiana, a proposito, si può comprare sono al supermarket sotto il centro commerciale del centro . Evitare le altre marche. La struttura si trova vicino al centro ma non è c'e' il rumore del traffico o dei locali . La palestra è ben fornita. La tv ha solo canali norvegesi. La wifii è veloce. Le comunicazioni con la struttura sono affisse abbastanza intuibili. Quando si esce ci chiedono di portare fuori la spazzatura (mediante chiavetta elettronica) e pulire la cucina : giusto cosi in un paese civile come la Norvegia (cit. Zalone)

Stayed 5 nights in Aug 2025

Vander Altona

Choose dates to view prices

Photo gallery for Vander Altona

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

View all photos for Studio

Studio

Highlights

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

Highlights

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Vander Altona

Similar properties

Magic Kloverhuset Harbour Hotel, a member of Radisson Individuals

Property amenities

Internet

Parking and transportation

Kitchen

Bedrooms

Bathroom

Living spaces

Entertainment

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Location highlights

Things to do

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

Property is also known as

Frequently asked questions

Have a question?