"I booked through Hotels.com and was not provided with the relevant access code to retrieve my booking and gain entry to the hotel (only the Hotels.com reference, which was not the one needed for the booking). I contacted Hotels.com via the AI chat and was then given the code. This could really do with being remedied.
However, the room was clean and comfortable with a lovely hot shower."
"Stayed here for one night as we got in on a late flight. Easier than making our way into Paris after a long day.
Basic room and still about 15 min away (via taxi) to train station. Overall okay, but shower and bathroom could have been cleaner as there was dirt (or what could have been mold) in the seams of the shower stall. Not impressed."
"Anaïs went above and beyond to help us during our late arrival. She's so friendly and helpful, I can't thank her enough.
The hotel was clean, comfortable, and exactly what we paid for."
"Staff always attentive and friendly. Great parking outside. Hotel is spotless. Stayed here before and can’t fault it. The food in restaurant is really good too. And your dog is welcome as you are even in the restaurant"