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Casual Bilbao Gurea

2.0 star property
Pension in Bilbao, steps from Santiago Cathedral

Choose dates to view prices

Photo gallery for Casual Bilbao Gurea

Superior Double Room | In-room safe, individually decorated, individually furnished, desk
Reception
Exterior
Family Room | In-room safe, individually decorated, individually furnished, desk
Staircase
Casual Bilbao Gurea, in the city's heart, offers warm welcomes from multilingual staff. Enjoy easy access to Plaza Nueva and Ribera Market, plus in-room WiFi and laundry services. Past guests praise the staff's helpful attention to detail.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room | In-room safe, individually decorated, individually furnished, desk

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Standard Double Room

8.4 out of 10
Very good
(18 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, individually furnished, desk

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 16 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Superior Double Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, individually furnished, desk

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
LCD TV
Blackout drapes/curtains
Portable fan
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Map
C/ Bidebarrieta 14 3º, Bilbao, Vizcaya, 48005

What's nearby

  • Plaza Nueva - 2 min walk - 0.2 km
  • Ribera Market - 3 min walk - 0.3 km
  • Plaza Moyua - 14 min walk - 1.2 km
  • Guggenheim Museum Bilbao - 19 min walk - 1.7 km
  • San Mames Stadium - 4 min drive - 2.5 km

Getting around

  • Casco Viejo Station - 5 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 8 min walk
  • Bilbao Airport (BIO) - 24 min drive

Restaurants

  • ‪Kapikna - ‬1 min walk
  • ‪Baster - ‬2 min walk
  • ‪The Craft Tabeerna - ‬2 min walk
  • ‪Restaurante Rio Oja - ‬1 min walk
  • ‪Berton - ‬1 min walk

About this property

Casual Bilbao Gurea

Pension near Santiago Cathedral
Located close to Plaza Nueva and Ribera Market, Casual Bilbao Gurea provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Smoke-free premises, luggage storage, and concierge services
  • A computer station, multilingual staff, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi and safes, as well as sound-insulated walls and room service.
Extra amenities include:
  • Heating and portable fans
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch LCD TVs with premium channels
  • Daily housekeeping and desks

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 499 reviews
The price is AED 267
AED 294 total
includes taxes & fees
2 Nov - 3 Nov
Sercotel Arenal Bilbao

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (EUR 17 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (EUR 17 per day)

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 8 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 38 per vehicle (one way)
  • Self parking fee: EUR 17 per day
  • Nearby parking fee: EUR 17 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casual Hostal Gurea
Casual Hostal Gurea Bilbao
Casual Hostal Gurea Motel
Casual Hostal Gurea Motel Bilbao
Gurea
Casual Bilbao Gurea Motel
Casual Gurea Motel
Casual Bilbao Gurea
Casual Gurea
Gurea Hotel Bilbao
Casual Bilbao Gurea Bilbao
Casual Bilbao Gurea Pension
Casual Bilbao Gurea Pension Bilbao

Frequently asked questions

Is Casual Bilbao Gurea pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Casual Bilbao Gurea?

Self parking is available for EUR 17 per day.

What time is check-in at Casual Bilbao Gurea?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casual Bilbao Gurea?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Does Casual Bilbao Gurea provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 38 per vehicle applies.

Where is Casual Bilbao Gurea located?

Located in Bilbao City Centre, this pension is steps from Santiago Cathedral and Plaza Nueva. Ribera Market and Plaza Moyua are also within 1 mi (2 km). Casco Viejo Station is 5 minutes by foot and Arriga Tram Stop is 6 minutes.

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Casual Bilbao Gurea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 516 reviews
Rating 8 - Good. 215 out of 516 reviews
Rating 6 - Okay. 55 out of 516 reviews
Rating 4 - Poor. 9 out of 516 reviews
Rating 2 - Terrible. 8 out of 516 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed everything about this day.The hotel is charming
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place for a night stop before we went on to the countryside, clean, fresh and safe. Thank you!
Stayed 1 night in Sep 2025

8/10 Good

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic place to stay in the old town

it was a brilliant stay we have stayed 3 years in a row its in a perfect place in the old town we will be back 2026 the staff are amazing always there to advise and help
Stayed 2 nights in Apr 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way too expensive for a crappy hotel
Stayed 1 night in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff cleaning good nice spacious room comfortable bed
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and very clean!
Stayed 1 night in Oct 2024

8/10 Good

Michiel

Liked: Cleanliness, staff & service, property conditions & facilities
Sympathetic basic room, friendly staff, ideal location in Bilbao, just be prepared for the street noise.
Stayed 1 night in Apr 2025

10/10 Excellent

JUNGHOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location in down town.
Stayed 1 night in May 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful, in a old town location, near everything
Stayed 1 night in Jul 2023

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room great location!

Nice room and great location in Bilbao close to the old town and the main shopping area. The only negative of the room was bathroom size in particular the shower which was small. However if i was in Bilbao again i would certainly consider staying here again.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was just as pictured with two great balconies down onto the street. But once balcony doors were closed the room was quiet. Staff was very friendly. Some more complete instructions would have been helpful about coffee availability in lounge and how to get new towels.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Location great and 24 hour front desk great. The room was a little more basic than I expected. For example, thought there might be a refrigerator or coffee maker orsomething.
Stayed 1 night in Apr 2025

10/10 Excellent

Liliana

Liked: Amenities, property conditions & facilities
Sure! Here’s a general hotel review. Let me know if you’d like it to be positive, negative, humorous, professional, or tailored to a specific hotel or location. overall, it was a great experience. From the moment I walked in, the staff was warm and welcoming. Check-in was quick and efficient, and I was pleasantly surprised by how clean and well-maintained everything was. My room was spacious, with a comfortable bed, and a beautiful surroundings. Overall, I would definitely stay here again and recommend it to others looking for a comfortable, convenient place.
Stayed 1 night in Jul 2025

6/10 Okay

Ivan

Liked: Staff & service, amenities, property conditions & facilities
The propwerty was good for the price
Stayed 1 night in Sep 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet-friendly, centrally located, helpful and friendly staff - only minus was no air-conditioning.
Stayed 2 nights in Aug 2022

10/10 Excellent

Victoria Justa Quesada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 3 nights in Apr 2024

8/10 Good

Neil

Liked: Staff & service, property conditions & facilities
X
Stayed 2 nights in Jul 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness
Stayed 3 nights in Sep 2023

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Very close to bars but very noisy. Difficult to sleep
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, thanks!

Nice and very good all in all, but only some problems with room door lock code at first.
Stayed 1 night in Jul 2023

6/10 Okay

MAURICIO

Liked: Cleanliness

Correct

Correct. One night is ok.
Stayed 1 night in Jun 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, excellent location but the bathroom,though new and well kept, was a an issue with the shower. Good pressure but the 1/3 plexiglass screen on the tub did a poor job of containing the water and the result was having to towel the floor.
Stayed 2 nights in May 2024

8/10 Good

alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small basic hotel downtown . Problems finding parking in a city center. Would appreciate information about parking in the city parking garage to be sent ahead and not when we called after 30 min looking for it!
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is not a proper hotel but a pension-style place on 3rd and 4th floor of an office building. Clean and quiet, but very downbeat. I think they had doubled their prices for the busy weekend that we were there. Given the high user ratings and the high price we actually, we were expecting a whole lot more.
Stayed 1 night in Sep 2022