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Petit Palace Arana

3.0 star property
Riverwalk hotel in Bilbao with a 24-hour front desk

Choose dates to view prices

Petit Palace Arana in central Santiago offers a practical place to recharge. Guests enjoy in-room WiFi for planning adventures, dry cleaning and laundry services to keep clothes fresh. Multilingual staff helps navigate local sights, and luggage storage adds convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet friendly
  • Air conditioning
The current price is AED 280
AED 308 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room, City View

Superior Double Room, City View | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, City View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Single Room

Basic Single Room | Minibar, in-room safe, desk, blackout drapes

Basic Single Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
C/ Bidebarrieta, 2, (en frente del teatro Arriaga), Bilbao, Vizcaya, 48005

What's nearby

  • Plaza Nueva - 2 min walk - 0.2 km
  • Santiago Cathedral - 3 min walk - 0.3 km
  • Bilbao Fine Arts Museum - 18 min walk - 1.5 km
  • Guggenheim Museum Bilbao - 18 min walk - 1.5 km
  • San Mames Stadium - 4 min drive - 2.1 km

Getting around

  • Arriga Tram Stop - 1 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
  • Bilbao Airport (BIO) - 19 min drive

Restaurants

  • ‪La Olla - ‬2 min walk
  • ‪Buga Ramen - ‬1 min walk
  • ‪Zuga - ‬3 min walk
  • ‪El Tilo - ‬1 min walk
  • ‪Kapikna - ‬2 min walk

About this property

Petit Palace Arana

Hotel near Plaza Nueva
Located close to San Nicolas Church and Santiago Cathedral, Petit Palace Arana provides dry cleaning/laundry services and car rentals on site. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and multilingual staff
  • Luggage storage, smoke-free premises, and tour/ticket assistance
  • A 24-hour front desk, concierge services, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 64 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • HDTVs with cable channels
  • Heating, daily housekeeping, and desks

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The price is AED 275
AED 303 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18.50 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1909
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between June 28 and July 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 18.50 per day (2625 ft away)
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August

Property is also known as

Petit Arana
Petit Palace Arana
Petit Palace Arana Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Hotel Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Bilbao
Petit Palace Arana Hotel Bilbao

Frequently asked questions

Is Petit Palace Arana pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Petit Palace Arana?

As of 14 November 2025, prices found for a 1-night stay for 2 adults at Petit Palace Arana on 30 November 2025 start from $83.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Petit Palace Arana?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Petit Palace Arana?

Check-out is at noon.

Where is Petit Palace Arana located?

Located in Bilbao City Centre, this hotel is steps from San Nicolas Church and Plaza Nueva. Santiago Cathedral and Museum of Archaeology Bizkaya are also within 5 minutes. Arriga Tram Stop is only a 2-minute walk and Casco Viejo Station is 4 minutes.

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Petit Palace Arana Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 339 out of 1001 reviews
Rating 8 - Good. 428 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient comfy and friendly staff!
Stayed 4 nights in Jun 2025

8/10 Good

Helene

Room was cleaned daily. Staff friendly. When I asked for extra heating, this was provided within 15 minutes. Location near to lots of bars and shops.
Stayed 5 nights in Oct 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position for the riverside, public transport, many local attractions and shops and cafes. The staff were very professional and friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great staff
Stayed 2 nights in Apr 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a day' trip in Bilbao
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous!

The staff were so fab! Gave us some amazing recommendations and really made us feel welcome. Thank you so much!
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Good hotel, great location and the staff are really friendly and very helpful. We would definitely return to this hotel again when we are next in Bilbao.
Stayed 2 nights in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and comfortable. The staff were very kind and recommended us places to see around the city. The hotel is ideally located so you can walk to the old town or down along the river to the Guggenheim.
Stayed 2 nights in Oct 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location and the staff were AMAZING!! I had a couple problems (not related to my stay and the front desk were so kind and knowledgeable. The rooms are basic, clean and comfortable. They have a great breakfast on the 6th floor with an early-bird discount. The neighborhood is amazing: restaurants, bars shops. The Cathedral only a couple blocks away- transportation is a breeze! Such a walkable city and public transportation is excellent!!
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD LOCATION, GOOD CUSTOMER SERVICE
Stayed 2 nights in Sep 2023

6/10 Okay

Jens

Liked: Cleanliness

Bad parking

Not a god hotel if you drive your own car
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff. Decent buffet breakfast. Clean. Great for old town, metro and trams.
Stayed 3 nights in Nov 2022

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in grand old building.

Hotel location in Old Town was excellently situated right next to the river and all the hot spots. The room and bathroom was very spacious. Beds and bedding were clean and comfortable. The room was very quiet thanks to the enclosed balcony that kept all the street noise out of the room. There was a good sized desk and closet storage as well as outlets and USB bed-side. The bathroom also had a full door opening up to the outside, though no balcony, which was very nice. Being situated in an old building (once a palace, aka very rich house) there is a cool winding brick stairway, but also spacious (for Spain) elevators. Only complaint was the very squeaky floors in the bedroom, but it's almost to be expected in an older building.
Stayed 2 nights in Apr 2024

4/10 Poor

Juan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They advertise air conditioning and they don’t have ACcthat works. Beware
Stayed 1 night in Sep 2022

8/10 Good

Naoko

Liked: Cleanliness, amenities
タオルは床に置かないと替えてくれない、以外は快適に過ごせました。スタッフ皆さんもとても親切でした。アクセスも良く、いいホテルでした。
Stayed 4 nights in Oct 2025

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Nice place
View from our room.
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Ubicacion.
Stayed 2 nights in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, personal muy amable, desayuno completo, cama
Stayed 2 nights in Sep 2025

4/10 Poor

Silvia

Liked: Cleanliness, staff & service
Estimados, Al llegar a la habitación asignada, me encontré con que la ducha no funcionaba. Notifiqué de inmediato a recepción y solicité una solución, pero la respuesta fue que la reparación se realizaría hasta el día siguiente. Esto resulta inaceptable, ya que al hospedarme en un hotel se espera contar con los servicios básicos de descanso y limpieza. Posteriormente, me trasladaron a una habitación más amplia, sin embargo, está ubicada justo debajo del área del buffet de desayuno, lo que genera un nivel de ruido que imposibilita descansar adecuadamente en las mañanas. Agradeceré tomen nota de esta situación y me brinden una solución satisfactoria, ya que estas condiciones afectan directamente mi experiencia como huésped.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marilou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience here by far is the best during this trip. Can't say enough good things about this place. We will definitely miss it. Wish we could change plans and just extend our stay. Perhaps next time we will come and stay here again. Can't beat this location. Plus complimentary luggage storage. Other hotels charge for this.
Stayed 3 nights in Sep 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ótimo só a cama de solteiro que é muito estreita.
Stayed 1 night in Aug 2025

8/10 Good

Anna-Maja

Liked: Amenities
Perfekt läge! Hade ett superiorrum ned utsikt mot närmaste torg. Rent och fräscht rum och badrum. Jättesköna sängar! OBS! Extremt lyhört! Varenda steg från boende inrummet ovanför lät otroligt mycket. Stämmer inte att hotellet har parkering, (var noggrann att dubbelkolla när du använder Expedias filter för att få hotell som har parkering) utan vi blev hänvisade till parkeringen från helvetet, Arenal, som ligger 300 meter från hotellet. €20 per natt och hotellet rabattkupong på 10% funkade inte. Inget internet på TV: det gick inte att hitta casta från mobilen. Frukosten är inget att rekommendera.
Stayed 3 nights in Jul 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Overall the hotel was fine, but I did get stuck on a few minor details. The room didn’t have an iron or enough “closet” space for two people on a three night stay. The shower door was difficult to secure as water seeped out during showers and we had to use the mat more for puddle control. They staff was friendly and accommodating. And we also got a discount for parking in a nearby structure so that was also appreciated.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble la atención del personal. Aupa Athletic! Regresaremos
Stayed 1 night in Jul 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location!
Stayed 1 night in Jul 2025