Four Points By Sheraton Bintan, Lagoi Bay

4.0 star property
Beachfront hotel with 3 outdoor pools and a full-service spa

Choose dates to view prices

Four Points By Sheraton Bintan, Lagoi Bay offers a perfect retreat on Lagoi Bay Beach. Guests can enjoy relaxing spa treatments, cool off in one of three outdoor pools including a dedicated children's pool, and savor meals at three distinct on-site restaurants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is AED 405
AED 490 total
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

Deluxe Room, 1 King Bed, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking, Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking, Pool View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking, Pool View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking, Ocean View (Terrace)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 300 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 300 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155

What's nearby

  • Plaza Lagoi - 3 min walk - 0.3 km
  • Lagoi Bay Beach - 5 min walk - 0.5 km
  • Lagoi Bay Lake - 7 min walk - 0.6 km
  • Bandar Bentan Telani Ferry Terminal - 13 min drive - 9.0 km
  • Bintan Lagoon Resort Golf Club - 19 min drive - 9.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 144 min drive

Restaurants

  • ‪Tipi Bar @ Anmon - ‬13 min drive
  • ‪Marine Cafe - ‬13 min drive
  • ‪Campus Rose - ‬13 min drive
  • ‪Sugarbeats - ‬9 min walk
  • ‪Warung Yeah! - ‬6 min walk

About this property

Four Points By Sheraton Bintan, Lagoi Bay

Upscale family-friendly hotel near Lagoi Bay Beach
Located close to Plaza Lagoi and Ria Bintan Golf Club, Four Points By Sheraton Bintan, Lagoi Bay provides a free breakfast buffet, a terrace, and a coffee shop/cafe. Indulge in a facial, a body scrub, and reflexology at the onsite spa. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a garden and an outdoor entertainment area.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • A free ferry terminal shuttle, meeting rooms, and a 24-hour front desk
  • Local meal delivery service, luggage storage, and smoke-free premises
Room features
All 308 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 52-inch LED TVs with premium channels
  • Balconies, free tea bags/instant coffee, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (90 inch wide door)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 100
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 605000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points By Sheraton Bintan Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Frequently asked questions

Does Four Points By Sheraton Bintan, Lagoi Bay have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Four Points By Sheraton Bintan, Lagoi Bay?

As of 5 November 2025, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Bintan, Lagoi Bay on 10 November 2025 start from $132.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points By Sheraton Bintan, Lagoi Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points By Sheraton Bintan, Lagoi Bay?

Self parking is free at this property.

What time is check-in at Four Points By Sheraton Bintan, Lagoi Bay?

Check-in begins at 3:00 PM.

What time is check-out at Four Points By Sheraton Bintan, Lagoi Bay?

Check-out is at noon.

Where is Four Points By Sheraton Bintan, Lagoi Bay located?

Located in Bintan, this beachfront hotel is in the city center and within a 5-minute walk of Plaza Lagoi and Lagoi Bay Beach. Bandar Bentan Telani Ferry Terminal and Ria Bintan Golf Club are also within 9 mi (15 km).

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Reviews

Four Points By Sheraton Bintan, Lagoi Bay Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 76 out of 120 reviews
Rating 8 - Good. 31 out of 120 reviews
Rating 6 - Okay. 8 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 3 out of 120 reviews

Reviews

10/10 Excellent

Maja

Liked: Cleanliness, amenities, property conditions & facilities
really enjoyed our stay. staff are so friendly and accommodating, definitely will come back again. best hotel in bintan
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property in Bintan with a beautiful pool and right by the sea!
Stayed 1 night in Jun 2025

10/10 Excellent

Erling Hauch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a Villa and it was fantastic and quiet. Staff are so friendly and service minded.
Stayed 2 nights in Apr 2025

10/10 Excellent

TOSHIHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property but nothing open around this property except for mini marts.
Stayed 2 nights in Mar 2025

10/10 Excellent

HAO HSUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are new and staff are really friendly. Nice cozy room
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, cozy hotel

Very quiet and nice place to stay, free transfer from/to the terminal is provided. The hotel is very new and away from the crowded area. Every staff serves with smile. The food is good too.
Stayed 1 night in Sep 2024

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, spacious complex with a large pool area; extensive breakfast buffet, extremely friendly, courteous and helpful staff in all areas, restaurants with an appealing selection of dishes. Spa area with expert treatment. All in all, our eight-day stay was a complete success and we can recommend the resort without reservation.
Stayed 8 nights in Dec 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, clean property. However the hotel does not provide transport to the nearest town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice brand new hotel with very comfortable rooms surrounded by garden like landscape where you can walk or bike on a paved trail around a lake and the other green parks in this large resort. It would be nice to see some water sports on this calm and clear water lake. Breakfast is great! Lunch and dinner cuisines however should need some improvements. Good job Four Points!
Stayed 2 nights in Jan 2025

8/10 Good

Yi Ling Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great. Mostly wooden floor so it isn't as dusty as those rooms that are fully carpeted. Furnishing and fixtures are relatively new. Toilet had some flies but it's expected due to the climate here. Our shower floor drain was clogged but the technicians cleared it and it was ok. Bring a good umbrella if you are walking to the shops/food establishment outside the resort as the sun can be extremely harsh.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work! For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with something special frlm the kitchen and asking you for constructive feedback, or just generally chatting with you on your home country. On the third day, we were served wonderful fruit tarts and I truly enjoyed it! Hence on the fourth day, I asked if I could have the fruit tart from the day before. The server told me he would check with the kitchen and 10min later, he came with 3 fruit tarts! Freshly baked to cater to my whims! How is this not good service? I love this hotel stay and would recommend to anyone !
Stayed 4 nights in Aug 2025

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Need improvements

I chose this hotel because it's relatively new. It was indeed new but the room condition is not recommendable due to strong moldy smell and dusts on the floor and shelves. I saw spider net at the corner of the room floor. Staff were friendly and nice but overall service is slow and less organized. Breakfast restaurant was not yet cleaned by the open time and staff were still cleaning the floor at 7am or later. Hope the operation and cleaning stansart will improve.
Stayed 4 nights in Apr 2025

10/10 Excellent

Trabbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at Four Points by Sheraton Bintan, Lagoi Bay and it was an unforgettable experience. From the moment we arrived, the staff was attentive, friendly, and eager to ensure our stay was perfect. The room was spacious, very clean, and elegantly furnished, offering a stunning view of the beach. The hotel’s amenities, including the spa and restaurants, exceeded our expectations. El Lagoi Beach Club has an exceptional location at the beach and offers excellent food and drinks, more focussed on Western cuisine. Ararinda Lounge offers great bakery items for a snack in between. Rempah Kitchen offers a Breakfast that was a daily highlight, with an array of delicious options to suit everyone’s taste. For lunch and dinner we enjoyed the diverse buffet experience featuring Indonesian cuisine in rotating, regional food stalls. This is a MUST try! The quality of service was outstanding at every place at this hotel. This goes for each and every one of the staff. We would like to give special recognition to Nova, who went above and beyond to ensure everything was perfect while enjoying our meals at Rempah Kitchen. Her warm and welcoming demeanor, combined with her impeccable attention to detail, made the meals even more enjoyable. The attention to detail and commitment to guest satisfaction truly set this hotel apart. The entire hotel staff We highly recommend this hotel to anyone looking for an exceptional stay. We can't wait to return!
Stayed 5 nights in Feb 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and attentive. Rooms and facilities were clean . Beautiful scenery . Only food choices were limited ; will be better with more international choices ( Singaporean & Malaysian food).
Stayed 3 nights in Oct 2025

8/10 Good

Verena

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal, toller Pool und Strand
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicole

Beautiful hotel on a lovely beach!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is an absolute gem! The staff are wonderful. This is the first hotel resort I have stayed in where the executive chef comes to your table to personally welcome you and to ask how everything is and if there's anything he can do for you. Johan was amazing and even brought us a cake to say thank you! Staff Members Putri and Jeni in the restaurant, and then Collin in the pool restaurant were marvellous. All the staff are a real credit to the resort! So hospitable. The resort is very clean, modern, great decor, and lush around to pool. We had an amazing stay and no one in our group of 5 wanted to leave! It's also very nice how the resort arrange your complimentary transport to and from the ferry. Even the staff at the reception and tour desks (I'm really sorry I didn't make a note of their names) were very friendly and helpful!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ee Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Oct 2025

8/10 Good

Nobuhisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はオーシャンビューかプールビューを選ばないとせっかくのリゾートに行ってる感じがしないと思う。 ホテルの周りに大型スーパーは無いからビールとかは割高になる。
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, such a good place for families to visit
Stayed 2 nights in Aug 2025

10/10 Excellent

sevina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members at Four Points were extremely welcoming and friendly to every guest. We were celebrating our anniversary and the hotel and housekeeping team prepared a thoughtful mini surprise for us. We would like to extend our thanks to Dimas, Fauzi, Renora, Aprillia, Dwi, Moel and Feby for going over and beyond to ensure that our stay was smooth and enjoyable. The hotel is convenient, as it’s a walkable distance from Plaza Lagoi, and a short 10-15 drive away to most of the attractions. The beach is clean and pretty, and the beach club serves really delicious food and drinks. 10/10 would visit again for the wonderful ambience and service!
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner. Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged. There is no currency exchange available at hotel and closest option is the ferry port by taxi. Over all a very peaceful relaxing week. Would definitely book again.
Stayed 6 nights in Aug 2025

8/10 Good

Kwok Kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food service is very slow in general even though staff have tried their best. Members points can’t be recorded at the spa or restaurant when paying the bill but need to fill a form for back office to process. Great facilities and friendly staff.
Stayed 1 night in Aug 2025

6/10 Okay

Yee Chung

Have no complaints about the room and stay. Hotel needs to improve on the service - food being served is sooooo slow. Opted in for the Eac
Stayed 2 nights in Aug 2025

10/10 Excellent

Sue Phay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were really friendly and helpful. Breakfast variety was fantastic. Other food options were decent. Room was comfortable.
Stayed 2 nights in Jul 2025