4/10
Room had dirty cups and had to call to replace them as soon as we arrived. Shower is tiny and has sharp metal parts of old fixings sticking out in the room, also seems run down with flakey door and sink unit, beds are rock hard and keep moving when getting on and off them. I could hear noise from next room and banging in the night. The tv remote didn’t work and I had to ask for another one. Other than that staff were friendly, however took several attempts to answer reception phone. Ordered room service and the chicken strips were all batter and barely any chicken and the loaded waffle fries were cold! There was also dust in the air vents and I am asthmatic with heart failure. I was not impressed at all this time and only booked here again having enjoyed our last stay but now will look around for alternatives Much as I don’t expect it to be brand new I do expect a certain standard when it bares the Hilton name.
Julie
أقام ليلة واحدة (1) في شهر يونيو عام 2025