"Night time no hot water, air cond not cool.....toilet not clean... "

"Had a nice stay, very service minded who worked there and kind also "

"This place hasn’t been touched since the mid 1980s - thick dust and cobwebs everywhere, and the entire property smells like it hasn’t seen fresh air for decades, including the room. I would encourage any tourists to avoid Sandakan in general, as there’s nothing to do, and just base yourself in Sepilok. If you have to stay in Sandakan, only stay here as a last resort."

"I booked for my father. He said that the room soooooo narrow and smells bad. He doesn’t have a pleasant stay for the night and he don’t want to stay anymore at this hotel. He also mentioned, he told the reception that he will leaving early, and the receptionist overslept and took few minutes to woke them up. Terrible. "