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Bournemouth Carlton Hotel, BW Signature Collection

3.0 star property
Hotel on the beach, with indoor pool

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Located in Bournemouth City Centre, the Bournemouth Carlton Hotel, BW Signature Collection is near Bournemouth Beach. Guests can enjoy the garden, two indoor pools, a seasonal outdoor pool with sun loungers, free in-room WiFi, dry cleaning services, and attentive staff support.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Room service
The current price is AED 208
AED 250 total
includes taxes & fees
14 Dec - 15 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

7.4 out of 10
Good
(13 reviews)

Highlights

LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed) | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

Highlights

Separate sitting area
Dining table
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Free bottled water
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

Suite, 1 Double Bed, Balcony, Sea View (with Sofabed) | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Dining table
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Sea View

Superior Room, 1 Double Bed, Non Smoking, Sea View | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking, Sea View

8.8 out of 10
Excellent
(6 reviews)

Highlights

LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • 49 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Map
East Overcliff, Dorset, Bournemouth, England, BH1 3DN

What's nearby

  • Bournemouth Beach - 1 min walk - 0.2 km
  • Russell-Cotes Art Gallery and Museum - 6 min walk - 0.6 km
  • Bournemouth Pavillion Theatre - 9 min walk - 0.8 km
  • Bournemouth International Centre - 12 min walk - 1.0 km
  • Bournemouth Pier - 12 min walk - 1.0 km

Getting around

  • Bournemouth Station - 16 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 12 min drive

Restaurants

  • ‪Domino's Pizza - ‬8 min walk
  • ‪Korean Grill - ‬6 min walk
  • ‪El Murrino Beachside - ‬9 min walk
  • ‪Caffe Dino - ‬6 min walk
  • ‪Noodle Bar - ‬6 min walk

About this property

Bournemouth Carlton Hotel, BW Signature Collection

Hotel near Bournemouth Beach
Located close to Bournemouth International Centre, Bournemouth Carlton Hotel, BW Signature Collection provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and meeting rooms
  • Barbecue grills, luggage storage, and a banquet hall
  • Smoke-free premises, a front-desk safe, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 76 rooms have comforts such as 24-hour room service, in addition to thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (47 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per night
Cribs (infant beds) are available for GBP 5.0 per stay

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Uncovered self parking fee: GBP 20 per day
  • Pet fee: GBP 25 per pet, per night
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 18 to October 31

Property is also known as

Bournemouth Carlton
Carlton Bournemouth
Menzies Hotels Bournemouth
Menzies Hotels Bournemouth Carlton
Menzies Hotels Carlton
Menzies Hotels Carlton Hotel
Menzies Hotels Carlton Hotel Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Menzies Carlton Bournemouth
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited
Bournemouth Carlton BW Signature Collection
Bournemouth Carlton Hotel, BW Signature Collection Hotel
Bournemouth Carlton Hotel, BW Signature Collection Bournemouth

Frequently asked questions

Does Bournemouth Carlton Hotel, BW Signature Collection have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Bournemouth Carlton Hotel, BW Signature Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per night.

How much is parking?

Self parking is available for GBP 20 per day.

What time is check-in at Bournemouth Carlton Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Bournemouth Carlton Hotel, BW Signature Collection?

Check-out is at 11:00 AM.

Where is Bournemouth Carlton Hotel, BW Signature Collection located?

Nestled on the beach, this Bournemouth City Centre hotel is within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. Russell-Cotes Art Gallery and Museum and Bournemouth Pavillion Theatre are also within 10 minutes. Bournemouth Station is 16 minutes by foot.

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Bournemouth Carlton Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 261 out of 989 reviews
Rating 8 - Good. 385 out of 989 reviews
Rating 6 - Okay. 210 out of 989 reviews
Rating 4 - Poor. 85 out of 989 reviews
Rating 2 - Terrible. 48 out of 989 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sea views. Large spacious family room and friendly helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice big room, staff friendly on arrival although trainee on departure was surly. Car parking very expensive but secure!
Stayed 2 nights in Sep 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service
This hotel was good, a little tired and dated but staff helpful and friendly. Family room was a good size but was looking tired. Beds comfortable and room was clean. Was only there one night so was fine for what we needed. Pool was ok and good for the kids to have a splash. Water warm. Changing room again a little tired and lockers need fixing. Parking on site. £20 for 24hours.
Stayed 1 night in Oct 2025

6/10 Okay

Us

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location is very good the sea and swimming pool gives it a great view. The hygiene can be improved. Overall the staff are friendly.
Stayed 1 night in Aug 2025

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a Hen party. Hotel was really welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a spacious suite on the 2nd floor with beautiful sea views. Hotel has a great location, just a short walk to Bournemouth beach. Bed was super-comfy, pool area was well-maintained and we were pleasantly surprised with the food (having read mixed reviews). We would definitely return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay at The Carlton Hotel. Staff are friendly, accommodation is excellent, cleanliness exceptional.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant!!!

It was fantastic, we loved it so much the staff were brilliant and they went on and beoned for us. Can't wait till we go back again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Carlton Bournemouth

We had a very good overnight stay including a meal in the restaurant and breakfast. Room was clean. The staff were all very helpful, especially reception. Would visit again.
Stayed 1 night in Jun 2025

10/10 Excellent

Reg

Liked: Cleanliness, amenities
We were lucky to have a see view, the room itself was very large and clean and a little dated which didn't detract from our 2 day stay. The communal areas were in better condition and the two pools were lovely, we ate once at the hotel and the breakfast was excellent. All staff were very good and Neolia on reception was particularly pleasant, with nothing to much trouble. Would definately stay again.
Stayed 2 nights in Jul 2025

6/10 Okay

Nicolai

Disliked: Amenities, property conditions & facilities
Most of the property is pretty tired, but the indoor pool and spa were not open - and the spa has been removed which is misleading. The staff at check-in made no effort to compromise or be conciliatory with us (4yo in tow) which made the whole start a real poor experience.
Stayed 2 nights in Sep 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, amenities
This is a lovely old hotel with well maintained lobby, lounges, restaurant, bar, and grounds. Unfortunately, our first suite was very "tired" with a chipped bathtub, chipped walls, peeling wall paper and very uninspiring, austere decor for a British hotel - i.e. one kleenex box and some prints on the walls. Our second suite was better maintained but was missing items like a luggage rack, drinking glasses, full length mirror.... In both suites we had to hunt in the cupboard for a second set of towels and pillows. I understand that they're trying to be more ecologically green but they've gone a bit too far. Service was excellent all around and the restaurant was very good also. It's located on the east cliff with a lovely view. Gardens and pool must be very pretty in the summer.
Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pools
Stayed 1 night in Jul 2025

6/10 Okay

Mate

Liked: Cleanliness, staff & service, amenities
Im going to be honest here; early check-in is not an option. Weve been made to wait 1.5hrs after check-in time, but were given bar vouchers so fair play on staff trying to make do. Shower sink took ages to clear water, room window was opening all the way (I was with 2 small kids). Hotel is old and in need of refurbishment.
Stayed 1 night in Aug 2025

6/10 Okay

Roy

Liked: Room comfort
Disliked: Property conditions & facilities

Good and bad.

Hotel has seen better days. Very badly cracked sink, rotten under the taps and quite possibly the worst hotel shower i have ever experienced in my sixty odd years. Long, long walk with steps up and down to room 105. Against that a very large room, a larger than king size bed that was extremely comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

Bethan

Liked: Staff & service
Disliked: Property conditions & facilities
The room was very spacious, but the furniture was old full of scratches water stains , the shower had no pressure.
Stayed 1 night in Jul 2025

10/10 Excellent

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel - great location and friendly staff
Stayed 3 nights in Jun 2024

8/10 Good

Simon

The breakfast was very good. Room could be cleaner - rooms need decorating (not modernising just watermarks on most walls!) bar service was really poor, but apart from that an enjoyable stay
Stayed 2 nights in Apr 2025

8/10 Good

Zoe

Huge room …but very tired in some areas but over all had a nice 2 night break …staff were lovely x
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, quiet stay and friendly staff
Stayed 1 night in Sep 2023

8/10 Good

Maria

Very friendly staff food was very good good location swimming pool lovely and warm
Stayed 2 nights in Jul 2023

6/10 Okay

James

Liked: Staff & service

Valentines Break

Hotel was a bit tired looking in places, but good in others, shower a bit poor and mattress was not very good. Breakfast great though and the hotel was very quiet
Stayed 1 night in Feb 2025

4/10 Poor

Philip

Disliked: Amenities, property conditions & facilities
The room, though recently painted, had old, scuffed furniture - wardrobe with handle missing, no chest of drawers, mean chairs, no house phone, no safe, no ;lidded waste bin in the bathroom, no water own the hottest weekend of the year ('you can buy some at the bar,' the receptionist informed us) and smelled faintly of cigarette smoke. Dull, featureless. Some friendly staff - Nisha, Pavan, Tommy - though not on reception. Seriously overpriced at £250/night.
empty cabinet in the lift where the emergency phone should be
signs of decay
Stayed 2 nights in Jun 2025

8/10 Good

David

Had not problem at the hotel , rooms large but basic staff were really good
Stayed 1 night in Dec 2024

6/10 Okay

Christopher

Liked: Staff & service, amenities
Hotel had good facilities and well situated. Staff also friendly. Everyone from reception, the bar and room service were very helpful and pleasant. Whilst our Suite was a good size (room 313), it definitely was in need of some modernisation. The Bathroom was dated and tired. The shower pressure was dreadful, and the toilet flush kept breaking; meaning we had to keep taking the top of the toilet off to reconnect the mechanism. There was also black around some of the silicone, and it’s clearly a dated bathroom which could do with some work. Another issue was we booked a room suitable for dogs, however the balcony was not sub-divided. This meant if our dog was loose he could freely walk to either of the 2 balconies on either side of us. We therefore were unable to let our dog onto it. Also, the heating was poor and the radiators didn’t get warm at all despite putting them on maximum. Likewise, although the air con maximised to 30 degrees it wasn’t adequate. We visited in October and it was around 9-15 degrees. When the temp drops significantly in a few weeks I wouldn’t recommend staying there. Also, a more minor point, but the trailing wires across walls for both TVs were a bit of an eyesore. Some trunking would tidy that up a lot. Just a minor detail. The food and drink we had at the hotel was all good, and the parking excellent; though be aware of an additional charge of £22.50 - not unreasonable for the location, and felt a safe place to park.
Stayed 1 night in Oct 2025