"Great staff very helpfull & kind. Stayed here multiple times and always return.."

"Everything was very clean and the property is beautiful. It’s nice to see a place maintain the original design. The carpet in the room was looking a little tired but not too bad. "

"Little issue with getting wrong room when we got there was fixed quickly. Be warned there is no lift and quite a bit of stairs, was fine for us. Breakfast buffet was really good with all the parts of an English breakfast. We walked to downtown Carlisle easily. Excellent Sticky Toffee Pudding in hotel restaurant. "

"We only stayed one night en route to the highlands, but this was enugh for us to know the hotel is in a good location (near the outlet), the staff is helpful and the room was and clean. "

"Great location and check in was smooth"

"We had a really nice stay. Food very good. Staff very friendly. The only thing psrking st ti.es was very busy with people parking for thr gym. My hubby has poor mobility and hotel guests using didable bays. We had to park right over the other side of the car park. Other than that a lovely stay"

"Everything was excellent, check in, the room, dinner, breakfast, great staff, great chefs!"

"Nice hotel, walking distance to the blacksmiths and all the gift shops. The room was a little dated but very spacious and clean. I loved the little fireplace heater. The staff was excellent and I enjoyed the breakfast. The only issue I had was the lack of outlets near the bed to charge your phone. I attended a wedding at Gretna and the reception was held here, I really enjoyed the dinner!"