6/10 مقبول
Steven
2024 يونيو 10
عناصر نالت الإعجاب: النظافة
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة ووسائل الراحة
The absence of customer-facing people is a problem. I tried to get check-in instructions by emailing in advance, and calling the Penzion, but only got them on the day of my arrival.
My room was separated from its wc and shower by a corridor which also led to the office. The curtain was coming off the curtain rail and the curtain rail was coming off the wall. There was no bedside light (I used my phone). Wifi was poor, dropping out for minutes at a time. I wandered round the public areas to try and find a stronger signal, but failed.
The window opened directly onto the pavement and there was a certain anount of noise from passing people, other guests chatting outside the door and screaming young children across the street.
When I checked in, the toilet would not flush. I found a member of staff in the morning and she arranged a plumber who fixed it.
The bed was comfortable.
The Penzion is in a residential street, about 5 minutes brisk walk from tram stops on two different routes. I actually walked there from the station but I wouldn't do that again. There is a good beer house / restaurant about 3 minutes walk away.
Steven
أقام 3 ليالٍ في شهر يونيو عام 2024