In 50 years of traveling to Mexico for vacations I have never experienced truly unfriendly service, until this trip. I don't know if the staff had just been penalized or reprimanded before we arrived, but it was quite noticeable that they were not happy. I'm sure it wasn't because of anything we did or said. The Hotel itself is not bad. The pool area is nice, and our room was clean and recently updated. Noise from the neighboring room was not a good thing, but generally the accommodations were OK. It is not a luxury hotel by any means, but it is a decent budget hotel. If it were run by a more pleasant staff I would consider staying there again. The restaurant was ok, the food was ok, but the service there was also indifferent. I'm not sure why the staff had such a dark cloud hanging over them, but I hope things clear up for them.