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Aparthotel

Refugio del Mar

3.5 star property
Bayside aparthotel with 3 outdoor pools and a rooftop terrace

Choose dates to view prices

Photo gallery for Refugio del Mar

3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Apartment | Outdoor dining
Apartment | Living area | 55-inch flat-screen TV with satellite channels, TV, books
Apartment | Private kitchen | Microwave, coffee/tea maker, highchair, cookware/dishes/utensils
Apartment | Interior
Nestled near Bay of Banderas, Refugio del Mar offers a refreshing retreat with modern touches. Enjoy cooked-to-order breakfast, 3 outdoor pools, a rooftop terrace, and a garden. High-speed WiFi keeps you connected while staff provide concierge services and luggage storage.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

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Room options

Available filters for rooms
Showing 25 of 25 rooms

Room Luxury

  • 64 sq m
  • Sleeps 4

Family Room -6 guests- Luxury

  • 124 sq m
  • Sleeps 4

Family Room -8 guests- Premium

  • 191 sq m
  • Sleeps 8

Room Deluxe

  • 90 sq m
  • Sleeps 2

Family Room -6 guests- Deluxe

  • 133 sq m
  • Sleeps 6

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Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 191 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Sofa Beds

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 12 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

Highlights

Separate dining area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
Flat-screen TV
Washer/dryer
Clothes dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Clothes dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Separate dining area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Clothes dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Separate dining area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Clothes dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Separate dining area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Separate dining area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Clothes dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Separate dining area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

Highlights

Separate dining area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
Flat-screen TV
Washer/dryer
Renovated in 2020
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Benito Juárez #51, Esq Francisco I Madero, Col. Dorada, Bucerías, NAY, 63732

What's nearby

  • Art Walk Bucerias - 2 min walk - 0.2 km
  • Playa Bucerías - 5 min walk - 0.5 km
  • El Tigre Golf at Paradise Village - 12 min walk - 1.1 km
  • Los Arroyos Verdes - 12 min walk - 1.1 km
  • Nuevo Vallarta Beach - 14 min drive - 7.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • ‪Karens Place - ‬2 min walk
  • ‪Mikoh's - ‬1 min walk
  • ‪La Postal - ‬5 min walk
  • ‪Cervecería Buclas - ‬10 min walk
  • ‪La Dolce Vita - ‬5 min walk

About this property

Refugio del Mar

Bayside aparthotel with 3 outdoor pools and a rooftop terrace
This aparthotel features 3 outdoor pools, a restaurant, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities. Each apartment features a kitchen with a microwave, plus free WiFi and a flat-screen TV with satellite channels. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include room service and premium bedding. Change of towels is available on request.
Refugio del Mar offers 21 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Bucerías aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch flat-screen televisions come with premium satellite channels. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

3 outdoor pools

Los Picos Hotel & Suites Bucerias

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 177 reviews
The price is AED 309
AED 374 total
includes taxes & fees
6 Nov - 7 Nov
Los Picos Hotel & Suites Bucerias

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 3 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Car not required
  • Limited onsite parking

Family friendly

  • High chair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

Dining

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: USD 9 for adults and USD 4 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Room service (limited hours)

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Books

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In a village
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near the sea
  • On the bay

Things to do

  • Bicycle parking
  • Bicycle storage
  • Casino nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Swimming nearby
  • Whale watching nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 21 units
  • 3 buildings
  • 3 floors
  • Bicycle parking
  • Bicycle storage
  • Built in 2016
  • Garden
  • Renovated - September 2020
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 for adults and USD 4 for children
  • Airport shuttle fee: USD 65 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: USD 65 (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Refugio Mar Aparthotel Bucerias
Refugio Mar Aparthotel
Refugio Mar Bucerias
Refugio Mar
Refugio del Mar Bucerías
Refugio del Mar Aparthotel
Refugio del Mar Aparthotel Bucerías

Frequently asked questions

Does Refugio del Mar have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 8:00 AM–10:00 PM.

Is Refugio del Mar pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Refugio del Mar?

Limited spots are available. There is free parking nearby.

What time is check-in at Refugio del Mar?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Refugio del Mar?

Check-out is at noon.

Does Refugio del Mar provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 65 per vehicle applies.

Where is Refugio del Mar located?

Located in Zona Dorada, this aparthotel is within a 10-minute walk of Bay of Banderas and Playa Bucerías. Flamingos Golf Club and Nuevo Vallarta Beach are also within 6 mi (10 km).

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Refugio del Mar Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 161 out of 194 reviews
Rating 8 - Good. 27 out of 194 reviews
Rating 6 - Okay. 5 out of 194 reviews
Rating 4 - Poor. 0 out of 194 reviews
Rating 2 - Terrible. 1 out of 194 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jesse

Liked: Cleanliness, amenities, property conditions & facilities, communication
Always a wonderful stay!
Stayed 5 nights in Feb 2024

10/10 Excellent

Penny

Liked: Cleanliness, property conditions & facilities, communication
Excellent location
Stayed 2 nights in Jan 2025

8/10 Good

Roswold

Liked: Cleanliness, amenities, property conditions & facilities, communication
We have already booked a return trip staying at the Refugio del mar
Stayed 8 nights in Nov 2024

10/10 Excellent

Saray

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful and central to everything. It was a very comfortable stay. We will definitely stay there in the future.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayra Jasmin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is a beautiful clean place and local shops are nearby. The beach is just walking distance. Amazing staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful small complex. Close to restaurants and the beach. Loved the feel of this property. Staff were accommodating and amazing.
Stayed 3 nights in May 2023

8/10 Good

Clare

Liked: Cleanliness, amenities
Great location near the beach, restaurants and convenience stores. We had a studio that opened onto the shared pool, which was nice to have in June heat. Housekeeping staff did an excellent job. The only minor issues were a couple of wooden doors, one in the bathroom that kept swinging in the way and the other the door into the studio that didn’t seem to close securely. Checking in was a little confusing as there are three different buildings, but staff were helpful in guiding us down the street to our entrance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela A

Liked: Cleanliness, room comfort, communication

Great location

This was our second time at this location. We loved it last year and it did not disappoint this year. Everyone was helpful, friendly, and knowledgeable about the area. We had a great time.
Stayed 3 nights in May 2023

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very secure and safe buildings, very organized and helpful staff. We had a great time at our stay. While the pool's aren't anything extravagant, they are nice, well taken care of and offer nice privacy. Each building has its own pool as well so they're never busy. We would definitely stay here again, the staff went above and beyond to help us enjoy our stay in bucerias. Great place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

William Joseph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable, quiet, close to beach and good dining options. Outstanding staff. Bottom units can be a little dark, not a lot of natural sunlight...but we did not spend much time in the room other than sleeping.
Stayed 7 nights in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, room comfort, communication

First time visit

First time visiting Bucerias. Our stay was pleasant ant Casa Damian. All of their staff were attentive and kind. Various restaurants to choose from. Although we were told we would receive a 10% discount at Cafe de Bucerias, 5% was given. Beach is at a walking distance. We enjoyed watching the many iguanas that were lounging on a tree across the street from our room. Pool water was very warm.
Stayed 2 nights in Jun 2023

10/10 Excellent

Carla

Liked: Cleanliness, property conditions & facilities, communication
The Rufugio del Mar was a beautiful property. We stayed in building 2 which only had 7 units. They all had their own kitchen and bedroom/s. The staff were super friendly and the pool and gardens were immaculate. I would recommend staying on the second floor if possible as the lower units can be a little dark and do absorb a bit of noise from the above units. The location is 2 blocks from the beach and the property includes free beach chairs and umbrellas. They also provide free top of the line bikes. It wasn’t very busy when we were there so everything was readily available. Jorge, the owner is attentive and super helpful. We had an amazing stay.
Stayed 8 nights in Apr 2024

8/10 Good

Verenice

Liked: Cleanliness
Disliked: Communication
The place is a small exquisite place that I really liked. Beach and eateries were close. Because I was injured and couldn’t walk upstairs I was very disappointed that the elevators were not working because I couldn’t enjoy my time the family on the roof jacuzzi or pool :( Also, the place came equipped with plates, cups, utensils etc but were not supplied with soap/sponge to wash dishes or napkins. Some complimentary coffee/tea would have been much appreciated. Other than this, we enjoyed our time in this beautiful place.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great experience made you feel like at home, good staff friendly service very comfortable. Would recommend to anyone.
Stayed 13 nights in Oct 2025

10/10 Excellent

Gordon

Liked: Cleanliness, room comfort, communication

Great experience!

Great room, very clean, and the front office was very pleasant and helpful. The proximity to some fine restaurants and the beach could not be beat!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kristi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay was amazing would definitely stay here again
Stayed 4 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff, great spacious apartment with lots of amenities and great location.
Stayed 4 nights in Mar 2025

8/10 Good

Elaine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property! The pool area was like a secret garden and the rooms were clean, spacious, and comfortable. My only complaints were that our room was located across the street from a restaurant that was loud at night and that we were unable to relax at the pool for half of our stay since other guests reserved the lounge chairs for the whole day.
Stayed 4 nights in Mar 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The 2 bedroom apartment we stayed at for 5 days was spacious with a big kitchen, fully equipped with a microwave, oven, coffee maker, dishes. It also had 2 large terraces for lounging and entertaining and a huge king sized bed in each bedroom with its own full shower and a washer/dryer. Everything you could ask for plus a living room and kitchen table. We loved it. We stayed at "Casa Mini"
Stayed 5 nights in Jan 2025

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the property! It was quiet, clean, luxurious and close to everything! The pool was very nice and the bed was so comfortable...I could go on! Amazing place! We will return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the area it was in and the room was really comfy. There was water provided for us and the shower was amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities, communication
This was a pleasant stay at Refugio Del Mar, from staff, friends and area close to everything we needed. Thank you and would definitely stay here again. Loved our stay❤️
Stayed 9 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es muy tranquila, las instalaciones están muy bien cuidadas, el personal es muy amable. Un lugar muy agradable en toda la estancia
Stayed 2 nights in May 2024

10/10 Excellent

Ernest

Liked: Cleanliness, property conditions & facilities, communication
Lovely place to stay
Stayed 8 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Communication

poor communication

After leaving we were told Jorge would send an email. 4 days - 8 emails, 3 chats, 2 FB messages, 8 phone callsand no response. BAD communication!!!!! no response to multiple attempts over various platforms. Good location, nice rooms. they have beach chairs, beach umbrellas and bikes. Refugio has great restaurants around -
Stayed 4 nights in Feb 2024