Buenaventura Vacations

"The property itself is beautiful, and overall we enjoyed our stay. However, the check-in experience could have been much better. We called ahead to let them know we would be arriving after the 3:00 p.m. check-in time and that we were already on our way, so we expected the room to be ready when we arrived. Unfortunately, it wasn’t, and we had to wait about an hour. There also seemed to be some confusion about our reservation and payment through Expedia, as the staff initially didn’t realize the...

"Having a van pick you up and drop you off every time you need to leave the property is a hassle. Restaurant and bar is closed. Extremely dark to walk the pathways at night no light! Rooms are too small for the exaggerated price. No tv, no iron or ironing board. Don’t trust the faucet water there was corrosion and dirt coming out. It’s far from everything and no room service. Only good thing is the pool but way too pricey just for a pool."

"Everything was great"

"Good juet didnt like they didnt cleaned our room after the 1st nigh so had to request new towels."

"Todo muy bien. Limpieza, aroma, comodidad, cercania a lugares de interes"

"Amazing place to stay, super clean, it makes you feels like a Disney castle, for sure well come back"

"This place was cute, clean but little and keep in mind that if you are in one of the classic rooms in the second floor you can hear everything from the rooms next to it."