2/10
The location of the property is nice. Our room is so dusty, uncomfortable and central air condition is not working. When we arrived in our room, the vent was closed which is a big question mark. I asked the middle aged man, maybe a supervisor to check our room, so he open the vent and he said that they have centralized air condition. There was a ceiling fan but the remote control is not working. That man told us that that will get fixed in 10 minutes, it did not happened. The room is not ready , NO TOWELS. I asked that man to just provide us another room but he said they are fully booked. First night, we asked the front desk if we can borrow electric fan, they said they don’t have any. Second day when we came back from our tour, front desk is using electric fan, so we asked them if we can borrow the fan because we are not comfortable with our room because it is so hot,. Then that night they have another fan in the front desk. is our room just a STORAGE ROOM? DUSTY, VENT CLOSED, REMOTE CONTROL NOT WORKING, CENTRALIZED AIR NOT WORKING, NO TOWELS . NO FAN? We are so DISAPPOINTED.
Marites Jane
أقام 3 ليالٍ في شهر مارس عام 2025