2/10 سيّئ للغاية
Aubrey
مسافر برفقة مجموعة
13 سبتمبر 2025
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
In my 40 years of travel for business, conferences and pleasure this was the single worst check-in and stay I’ve experienced.
My friend and I checked in from a late flight and were greeted by what I can only describe as the most chauvinistic, uncaring person I’ve had the pleasure of meeting. He refused to check us in citing local laws and customs unbeknown to me and totally nowhere on the webpage or Facebook.
My friend was taken aback because I had tried to surprise her with a nice trip so she didn’t know anything until we arrived.
I was so furious with this individual at how they treat American and Egyptians here that I literally collapsed and had to compose myself before actually paying for another room for her so we could get some sleep after our 20 hour travel from America. They threatened the police on us.
I will advise everyone possible, stay away from this place/this area at all costs!! I will never return here, when I am in Egypt I will go to the ritz and pay before I risk my health and trip. This hotel single handedly ruined a long planned trip to the pyramids for me.
It is not safe, it is average clean, there are no irons, the food is subpar. But worst than anything is the way reception treated us. If we have any further repercussions from this place I will hire a international lawyer and demand a high recompense.
Aubrey
أقام 3 ليالٍ في شهر سبتمبر عام 2025
