Find all hotels by Rusticae in Calders

"NICE HOTEL"

"Lovely breakfast and staff"

"Very comfortable stay "

"They didn't inform us that the spa only works from Friday to Sunday. It was difficult to get a taxi to Barcelona"

"I enjoyed the restaurant and spa that the hotel had to offer"

"Rooms were cleaned well everyday unless otherwise stipulated. Staff was helpful; front desk could use a bit more customer service training always helpful but with some unnecessary attitude. Transit connection was great and some university amenities were available to guests like laundry facilities. Might be nice to have a “golf cart” type is access on days when guests are leaving with luggage that use the transit system. It’s a 10-15 min walk… I was very happy overall and will stay there again….."

"Nice and clean place. They offer a breakfast, but we opt out as we were on the go by that time."

"The hotel felt more like a 3-star property than a 4-star. On arrival, check-in was quick and efficient, which was a positive start. However, the room fell well below expectations. The bedroom floor was dirty and covered in hair, and the bathroom was in a poor state, with grime around the bath and stained walls. There were also numerous silverfish in the bedroom, which was completely unacceptable. The room lacked basic amenities such as a kettle or any facilities for making tea or coffee, which was disappointing for a hotel of this supposed standard. On the second day, I had to queue for over 30 minutes just to get a key card that wasn’t working. During my four-day stay, there appeared to be only one staff member at reception, which significantly impacted the level of customer service. Overall, the experience did not meet expectations for a 4-star hotel."

"Lovely rooms, lovely bar, lounge areas and pool. The hotel is well presented. The only issue was that the children are not allowed in the indoor pool at any time of the day or night, and strangely, there was no butter to go on the bread at breakfast, even when we asked!"