"The rooms with SIGNATURE LOUNGE was wonderful to pay extra for. The one gripe i did have was that every time i walked in to the lounge area, i was asked if i was on the wrong floor or was after the rooftop bar. I was made to feel that i didn't belong until i told the staff my room number. Staff have to be better trained on how to handle this in a more considerate way. People on holidays can still dress smart casual, it might not be your standard but i have paid extra for the benefits of this lounge and i followed the dress code."
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