"good breakfast, nice and kind staff, clean room"

"I made reservations at this property and reserved a room for 2 nights because they do not allow early check ins. So I was going to pay for an extra night so my boyfriend and I could check in a 5am the check in time is 3:30pm. I payed for travel protection also. When we arrived at 5am I was told that my reservation was cancelled I was never informed of this cancellation and they refused to help us with another room."

"I am writing to request a refund for my recent stay due to multiple maintenance issues that made my room unacceptable. During my stay, I experienced the following problems: 1. The shower had virtually no water pressure. It was so poor that I had to lean over the tub faucet just to rinse the shampoo out of my hair. 2. The bathroom sink was clogged and drained very slowly. 3.The electronic door lock appeared to have an electrical malfunction, making a constant clicking/clinking noise...

"The room was clean, but the shower curtain was dirty. The staff did not understand English very well. Plenty of parking. Their air conditioner could not handle the heat so it was very warm until the middle of the night when it finally cooled down and started working. Lots of homeless people and drug addicts there."

"Good"