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Sugar Hotel

5.0 star property
Luxury hotel with a full-service spa and a 24-hour front desk

Choose dates to view prices

In the heart of Cape Town City Centre, Sugar Hotel offers a luxurious retreat with a terrace and hair salon. Unwind at the onsite spa or stay connected with in-room WiFi; car rentals on site and barbecue grills are also available for your convenience. Guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room

View from room

Superior Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Deluxe Double with Plunge Pool

Deluxe Double with Plunge Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double with Plunge Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 23 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

Deluxe King | View from room

Deluxe King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Private Pool, Mountainside

Superior Room, Private Pool, Mountainside | Mountain view

Superior Room, Private Pool, Mountainside

7.4 out of 10
Good
(3 reviews)

Highlights

Private pool
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy Double Room, 1 Queen Bed, Ground Floor

Economy Double Room, 1 Queen Bed, Ground Floor | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Economy Double Room, 1 Queen Bed, Ground Floor

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Cable/satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Basic Single Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
1 Main Road, Green Point, Cape Town, Western Cape, 8005

What's nearby

  • Two Oceans Aquarium - 5 min walk - 0.4 km
  • Table Mountain National Park - 6 min walk - 0.4 km
  • Cape Town Stadium - 11 min walk - 0.9 km
  • Long Street - 14 min walk - 1.2 km
  • Cape Town International Convention Centre - 14 min walk - 1.2 km

Getting around

  • Cape Town Station - 7 min drive
  • Observatory Station - 8 min drive
  • Cape Town Intl. Airport (CPT) - 23 min drive

Restaurants

  • ‪Ninety One - ‬7 min walk
  • ‪Espressolab De Waterkant - ‬5 min walk
  • ‪Gold Restaurant - ‬6 min walk
  • ‪Shift Espresso Bar - ‬7 min walk
  • ‪Nobu - The One&Only Cape Town - ‬17 min walk

About this property

Sugar Hotel

Luxury family-friendly hotel near Long Street
Cape Town International Convention Centre is located near Sugar Hotel, which provides a terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to a facial, a hot stone massage, or a body scrub at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A 24-hour front desk, luggage storage, and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Sugar Hotel boast comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, childcare services, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Offsite parking; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: ZAR 120 to 150 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately ZAR 120 to 150 per person
  • Airport shuttle fee: ZAR 395 per room (one way)
  • Airport shuttle fee per child: ZAR 395.00 (one way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Luxury City Hotel
Sugar Luxury
Sugar Luxury City
Sugar Luxury City Hotel
Sugar Luxury Hotel
Sugar Hotel Cape Town
Sugar Hotel
Sugar Cape Town
Sugar Hotel And Spa
Sugar Hotel Cape Town Central
Sugar Hotel & Spa Cape Town, South Africa
Sugar Hotel & Spa Cape Town South Africa
Sugar Luxury City Hotel Spa
Sugar Hotel Hotel
Sugar Hotel Cape Town
Sugar Hotel Hotel Cape Town

Frequently asked questions

Is Sugar Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Sugar Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Sugar Hotel?

Check-out is at 11 AM.

Does Sugar Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ZAR 395 per room applies.

Where is Sugar Hotel located?

This family-friendly Cape Town hotel is located in the mountains, within 1 mi (2 km) of Table Mountain National Park, Long Street, and Cape Town International Convention Centre. Cape Quarter Lifestyle Village and Greenpoint Market are also within 15 minutes. Cape Town Station is 22 minutes by foot.

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Reviews

Sugar Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 141 out of 214 reviews
Rating 8 - Good. 48 out of 214 reviews
Rating 6 - Okay. 13 out of 214 reviews
Rating 4 - Poor. 3 out of 214 reviews
Rating 2 - Terrible. 9 out of 214 reviews

Reviews

10/10 Excellent

Lora

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is just lovely! They are so accommodating and sweet!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lawrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Location was excellent and staff were lovely.
Stayed 1 night in Apr 2024

10/10 Excellent

Dorethea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel pleasant atmosphere best omelette
Stayed 1 night in May 2024

8/10 Good

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short but lovely stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Wendi

Liked: Amenities
Very nice and stylish property with friendly and helpful staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice to stay

a friendly welcome and a quite and nice hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent well priced and well located for V and A. Cheerful and welcoming

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gorgeously tranquil hotel for those who appreciate the intimacy of boutique hotels.

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Staff and Food!

Outstanding location - very close to tourist activities; amazing staff - attended to every need; and fantastic restaurant - you must eat here even if you are not staying at the hotel.

6/10 Okay

Colin

Liked: Cleanliness
Over priced and ridiculously small pokey room.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Boutique Hotel

Good quality place with friendly welcome.

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Breakfast was excellent.
Stayed 2 nights in Jan 2023

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Very clear
Stayed 1 night in May 2025

8/10 Good

Derek

Liked: Cleanliness
A very compact hotel hotel, but nice modern design and furnishings. Quite a walk to the town centre, but very conveniently placed for our few days.
Stayed 5 nights in Jun 2023

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great centrally located Hotel

Lovely hotel, great location for restaurants and the V&A. Lovely room helpful friendly staff. Would definitely recommend.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort

simply one of the best hotel

nothing to say: simply as an hotel should be !

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent. Recommend

Good stay friendly staff

8/10 Good

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

25th Anniversary

Our stay was fantastic. Loved the private pool and breakfast.
Stayed 1 night in Dec 2020

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
The room was really spacious and beautifully decorated. The staff were lovely. We had a great time, thanks.
Stayed 1 night in Jan 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, Great room

Easy walking distance to the waterfront, fantastic room and bathroom and really friendly staff. On top of that, it was very reasonably priced

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to city and waterfront

nice friendly place, clean and helpful throughout the stay .

10/10 Excellent

Dorethea

Liked: Amenities
Love the property
Stayed 1 night in May 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms are beautiful. The only small point is customers need to be aware the restaurant only serves breakfast only.
Stayed 2 nights in Apr 2024

8/10 Good

Kudzai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint, boutique hotel in central Cape Town

Great stay! The service was above and beyond. Love the staff!