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Hôtel du Château & Spa Gemology

4.0 star property
Mediterranean hotel with a full-service spa and a steam room

Choose dates to view prices

Hôtel du Château & Spa Gemology offers a serene escape in Carcassonne. Guests relax on the sunny terrace or unwind with a massage at SPA GEMOLOGY. The upscale boutique hotel features an indoor pool and steam room, with staff receiving consistent praise from visitors seeking peace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room (occ max 2)

In-room safe, individually decorated, desk, blackout drapes

Deluxe Double Room (occ max 2)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (occ max 2)

In-room safe, individually decorated, desk, blackout drapes

Superior Double Room (occ max 2)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room (occ max 3)

In-room safe, individually decorated, desk, blackout drapes

Superior Triple Room (occ max 3)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Day bed
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room (occ max 2)

In-room safe, individually decorated, desk, blackout drapes

Classic Double Room (occ max 2)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Triple- occ max 3)

In-room safe, individually decorated, desk, blackout drapes

Junior Suite (Triple- occ max 3)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Day bed
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite Double

In-room safe, individually decorated, desk, blackout drapes

Junior Suite Double

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room (occ max 2)

Standard Double Room (occ max 2) | In-room safe, individually decorated, desk, blackout drapes

Standard Double Room (occ max 2)

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000

What's nearby

  • Historic Fortified City of Carcassonne - 2 min walk - 0.2 km
  • Château Comtal - 2 min walk - 0.2 km
  • Narbonnaise Gate - 3 min walk - 0.3 km
  • Basilica of St. Nazaire and St. Celse - 5 min walk - 0.4 km
  • Aude Gate - 6 min walk - 0.6 km

Getting around

  • Couffoulens Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪Bar Restaurant le Sénéchal - ‬4 min walk
  • ‪La Taverne du Chateau - ‬3 min walk
  • ‪La Girouette - ‬3 min walk
  • ‪Le Trouvère - ‬3 min walk
  • ‪Hôtel du Château - ‬1 min walk

About this property

Hôtel du Château & Spa Gemology

Upscale boutique hotel located in City of Carcassonne
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Hôtel du Château & Spa Gemology. Treat yourself to a deep-tissue massage, a manicure/pedicure, or a body scrub at Spa Gemology, the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a steam room.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Massage treatment rooms, multilingual staff, and a front-desk safe
  • Beach towels, a computer station, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually decorated, and have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • LED TVs with satellite channels
  • Cribs/infant beds, daily housekeeping, and desks

Similar properties

Exterior
Hotel de la Cité Carcassonne - MGallery Collection
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 848 reviews
The price is AED 998
AED 1,130 total
includes taxes & fees
14 Jan - 15 January 2026
Hotel de la Cité Carcassonne - MGallery Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Built in 1960
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Du Chateau Carcassonne
du Château Carcassonne
Du Chateau Hotel
Hôtel Château Carita Carcassonne
Hôtel du Château Carcassonne
Hôtel Château Carcassonne
Château Carcassonne
Hôtel Château Carita
Château Carita Carcassonne
Château Carita
Du Chateau & Spa Gemology
Hôtel du Château Spa Carita
Hôtel du Château & Spa Gemology Hotel
Hôtel du Château & Spa Gemology Carcassonne
Hôtel du Château & Spa Gemology Hotel Carcassonne

Frequently asked questions

Does Hôtel du Château & Spa Gemology have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Hôtel du Château & Spa Gemology pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at Hôtel du Château & Spa Gemology?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

What time is check-out at Hôtel du Château & Spa Gemology?

Check-out is at noon.

Where is Hôtel du Château & Spa Gemology located?

Located in City of Carcassonne, this spa hotel is steps from Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Aude Gate are also within 5 minutes. Carcassonne Station is 24 minutes by foot.

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Hôtel du Château & Spa Gemology Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 296 out of 466 reviews
Rating 8 - Good. 133 out of 466 reviews
Rating 6 - Okay. 23 out of 466 reviews
Rating 4 - Poor. 7 out of 466 reviews
Rating 2 - Terrible. 7 out of 466 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to gate of the old city. Great amenities and excellent service.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and the staff was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Very friendly staff. Very accomidating. Lovely views.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
Stayed 4 nights in Aug 2025

8/10 Good

robert

Liked: Staff & service, property conditions & facilities
Helpful staff. Good managers
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place

Great location, great massage and lovely staff
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved this hotel! The staff was so welcoming and the grounds are beautiful. Very convenient for exploring Carcassonne. Our room was clean and quiet and the beds were comfortable. We would definitely book again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed staying here! We didn't know what to expect and loved it. Service is friendly and attentive, the hotel is across the street from the fortified city. Rooms were a bit small for 3 people but still comfortable. We didn't get a chance to use the pool but left feeling like we should come back to this hotel/city at some point in the future. Breakfast is incredible and scenery is beautiful!
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Best location and beautiful place
Stayed 1 night in Oct 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
Stayed 3 nights in Oct 2025

6/10 Okay

Julia

Not quite the romantic break suggested by photos & description. Loud party in room next to ours (not in main building) and music in bar with loud base thumping. When we asked to change we were told it was even noisier in the main hotel. Seems they accept groups. Rooms by pool very dark creating a bit of a ‘dingy’ feel. Check your bill. Ours charged us for b’fast for all four days when we only had one. Great location but disappointed.
Stayed 4 nights in Sep 2025

10/10 Excellent

Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff. Beautiful property!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great staff
Stayed 1 night in Oct 2023

10/10 Excellent

Julee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an unexpected surprise. The hotel was at the foot of the old castle and also had spa services at a very reasonable price which we took advantage of. We arrived early and the grounds were a lovely place to grab a drink and a nibble to wait for our room. This was an unexpected gem.
Stayed 2 nights in Jun 2025

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Friendly, helpful staff Comfortable room
Stayed 1 night in Mar 2025

8/10 Good

Maria H

Liked: Cleanliness, staff & service, property conditions & facilities

Good location and service

The service, location and breakfast were amazing. The bed was very confortable and the bathroom very good. The only issue us thar the room was a bit dark.
Stayed 1 night in May 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff and service, great accommodations. Would stay again.
Stayed 1 night in May 2023

10/10 Excellent

jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very early and they gladly let us check in. Property is at the base of the castle and a very short walk. The staff was wonderful and very helpfull. The landscaping/gardens are beautiful. This is a great property and you won’t be disappointed
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Friendly hotel right beside the old city
Stayed 6 nights in Aug 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Lovely hotel, great position beautiful garden and surroundings. A very relaxing stay!
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - great staff

awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and great location, help with finding dinner on a Sunday night and was able to book a massage - what a highlight of our trip in southern France!
Stayed 1 night in Jun 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and ambiance. Amazing staff.
Stayed 2 nights in May 2024