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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property
Hotel in Pontypridd with a fitness center and a 24-hour front desk

Choose dates to view prices

Heritage Park Pontypridd, Trademark Collection by Wyndham, offers a peaceful escape amid greenery. Enjoy traditional British dishes, drinks at the bar, a gym, and free WiFi. Staff are ready to enhance your stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed

7.0 out of 10
Good
(16 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility) | Desk, iron/ironing board, free WiFi, bed sheets

Room, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Twin Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

7.4 out of 10
Good
(10 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

7.6 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Desk
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
Trehafod, Pontypridd, Wales, CF37 2NP

What's nearby

  • Rhondda Valley - 1 min walk - 0.0 km
  • The Royal Mint Experience - 13 min drive - 11.2 km
  • Caerphilly Castle - 18 min drive - 17.9 km
  • Cardiff University - 24 min drive - 24.6 km
  • Principality Stadium - 27 min drive - 26.6 km

Getting around

  • Trehafod Station - 9 min walk
  • Cardiff International Airport (CWL) - 52 min drive

Restaurants

  • ‪Wattstown Rugby Club - ‬5 min drive
  • ‪The Rheola - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪The Merlin Pub - ‬4 min drive
  • ‪Thai Elephant - ‬3 min drive

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Upscale hotel
Consider a stay at Heritage Park Pontypridd, Trademark Collection by Wyndham and take advantage of a garden, a bar, and a gym. The on-site British cuisine restaurant, The Heritage Park, offers lunch, dinner, and light fare. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), 4 meeting rooms, and smoke-free premises
  • A banquet hall, free newspapers, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Heritage Park Pontypridd, Trademark Collection by Wyndham include comforts such as free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Frequently asked questions

Is Heritage Park Pontypridd, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Self parking is free at this property.

What time is check-in at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-out is at 11 AM.

Where is Heritage Park Pontypridd, Trademark Collection by Wyndham located?

Situated in Pontypridd, this hotel is within a 5-minute walk of Rhondda Valley and A Welsh Coal Mining Experience. Falconry UK is 2.6 mi (4.2 km) away. Trehafod Station is 9 minutes by foot and Porth Station is 17 minutes.

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Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 289 out of 776 reviews
Rating 8 - Good. 233 out of 776 reviews
Rating 6 - Okay. 118 out of 776 reviews
Rating 4 - Poor. 72 out of 776 reviews
Rating 2 - Terrible. 64 out of 776 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Linsey

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Potential to be a lovely hotel but it’s a bit tired… positives - hot shower, big towels and good breakfast
Stayed 1 night in Sep 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find good parking
Stayed 3 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where very polite... will be staying again
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good hotel

The hotel is in a good location. Beds are comfortable. Just a bit dated
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of the Wyndham chain, this hotel is situated just off a roundabout on some main roads with a good sized car park nice and close to the entrance which was fortunate due to the monsoon weather. I was greeted warmly on check-in . The room was smart and clean although the window was quite an old wooden frame. The hotel had a decently equipped gym which I made full use of. The shower was so good that I had to turn down the pressure which is a first for a hotel shower. I slept well in a very comfy king sized bed. Breakfast was on a buffet basis with plenty of options available and was delicious. Outside of tired décor in the corridors and some mold on the bathroom sealant, everything ensured I have a fantastic overnight stay and I would look to stay here again given the chance.
Stayed 1 night in Sep 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for a visit to the Heritage park next door,I was there whilst they had a wedding and a Prom night. Both had very little impact on my stay. I ate there all 6 nights I was there and enjoyed the meals which were very reaonably priced. I was particularly impressed by James, who made sure everything was the way i liked it. The rest of the staff were very nice and helpul throughout the hotel.
Stayed 6 nights in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like this hotel convenient for our needs, staff pleasant and breakfast lovely
Stayed 3 nights in Aug 2023

6/10 Okay

Jennifer

Liked: Staff & service
We stayed at the hotel as we were attending a concert in Cardiff. The photos are very deceptive, the public areas were lovely but the bedroom felt tired, there was damage to the bathroom door & bedroom wall & kettle not working. Very comfortable bed though so a good nights sleep. Staff were very friendly & helpful. Breakfast was okay, not a huge fan of buffet breakfasts where food is left in warming dishes, choice was okay but not great. Not somewhere I would stay again but that’s purely on my preference.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here
Stayed 1 night in Jul 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, lots to do and high quality finish
Stayed 1 night in Jun 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very accommodating, me and my partner enjoyed our stay. Beds are comfy and the hotel is clean and modern. Will stay here again
Stayed 1 night in Jun 2023

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, room comfort

Under renovation but on way to being outstanding

Excellent - once renovations done will be an outstanding hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Very nice place
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food was amazing, room very rough round the edges to be honest. Bathroom really could do with a complete rip out
Stayed 1 night in Feb 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is a bit tired overall. Shower gel bottle was empty in my room and there was no plug in the sink which made shaving a bit tricky, and the heating didn't work so my room was rather cold. The bed was very comfy though.
Stayed 1 night in Apr 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food was good drinks were expensive room wasn’t setup to sleep 4 but the receptionist sorted it out quickly good night sleep, hallway smelt damp, overall was good value
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel and staff nice and friendly. Room nice, bathroom a tip. Luckily visiting friends and showered at there home.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service & good meals

Very helpful reception staff, assisting me in anyway they could! Room was clean, and cleaned daily. Meals were very tasty & great value for money. Thanks for an enjoyable stay.
Stayed 5 nights in Oct 2023

6/10 Okay

Christopher

Liked: Staff & service
Fine, does the job.
Stayed 1 night in Jan 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have given top ratings to the general relevant aspects & cannot add anything else of relevance as the hotel was simply a suitable base for me to visit elderly relatives.
Stayed 2 nights in Sep 2023

6/10 Okay

Matt

Disliked: Cleanliness, property conditions & facilities, room comfort

Below average for price.

Hotel very beat up & dated. In desperate need of a face lift. Bathroom had bad stains. Also superior rooms were just regular rooms with a coffee machine.
Stayed 4 nights in Jan 2025

4/10 Poor

lynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not be staying here again - black mould

The hotel was worn, not very clean or comfortable. Even though I paid for the more expensive room I was very very disappointed - Black Mould all around the window frame Breakfast very average - Will not stay here again
Stayed 1 night in Feb 2025

10/10 Excellent

Dayle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the gym
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Booked this as a last minute night away. Lovely staff at reception quick check in. Nice easy place to park and safe. Room was lovely and clean. Booked with trivago had breakfast included. Lovely buffet breakfast everything you could want food was excellent and iam fussy with cooked breakfast. So will definitely go here again
Stayed 1 night in May 2024