"The resort was beautiful"

"I had family emergency and needed to reschedule my stay. My agent and I tried contacting the hotel for three days and nobody answered or replied to emails. I travel to Jamaica few times a year, stayed in multiple hotels and customer service and communication in Sandals was the worst."

"The room was great . The service and staff were helpful, courteous and always kind. The restaurants were fine and the food was very good."

"Ensure ALL rooms have proper LIGHTING. Ensure all rooms have clothes steamer."

"We just spent 7 nights at Royal Plantation. What a beautiful and special place. The grounds are immaculately kept and there is a great sense of pride from all staff in making the resort feel more like a home away from home. Every single staff member we interacted with were so friendly and took time out of their day to stop and have a chat. We loved meeting all of them. We always felt so well taken care of. There was nothing that was ever too much trouble. The room was beautifully decorated...

"Beautiful "