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Casa Pestagua Relais Châteaux

4.5 star property
Colonial hotel with free breakfast and a fitness center

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Casa Pestagua Relais Châteaux is in Cartagena Walled City. Guests relax at the outdoor pool with a poolside bar and enjoy the free daily manager's reception. The hotel offers in-room WiFi and bike rentals, and the staff guides guests to the nearby Clock Tower.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service
The current price is AED 2,112
AED 2,112 total
9 Dec - 10 Dec

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (del Condé de Pestagua)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 139 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | 1 bedroom, premium bedding, minibar, in-room safe

Grand Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 93 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Madariaga)

Suite (Madariaga) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Madariaga)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 2 min walk - 0.2 km
  • Bolivar Square - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 9 min walk - 0.8 km
  • Bocagrande Beach - 18 min walk - 1.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 8 min drive

Restaurants

  • ‪La Vitrola - ‬3 min walk
  • ‪El Porton de San Sebastian - ‬2 min walk
  • ‪El Burlador De Sevilla - ‬1 min walk
  • ‪Norma Restaurante - ‬2 min walk
  • ‪Bourbon St. Cartagena - ‬1 min walk

About this property

Casa Pestagua Relais Châteaux

Luxury historic hotel remodeled in 2023 and located near Clock Tower
At Casa Pestagua Relais Châteaux, you can look forward to free full breakfast, a poolside bar, and a free daily manager's reception. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Bike rentals, a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • Tour/ticket assistance, multilingual staff, and concierge services
  • A front-desk safe, a 24-hour front desk, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Casa Pestagua Relais Châteaux feature comforts such as premium bedding and first-run movies, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels and first-run movies
  • Free infant beds, daily housekeeping, and phones

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • First-run movies
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

Does Casa Pestagua Relais Châteaux have a pool?

Yes, this property has an outdoor pool.

Is Casa Pestagua Relais Châteaux pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Casa Pestagua Relais Châteaux doesn't offer parking.

What time is check-in at Casa Pestagua Relais Châteaux?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Pestagua Relais Châteaux?

Check-out is at noon.

Does Casa Pestagua Relais Châteaux provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Casa Pestagua Relais Châteaux located?

Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of Santo Domingo Square and Clock Tower. Botero's Mujer Reclinada and Santo Domingo Church and Monastery are just steps away.

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Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 230 out of 271 reviews
Rating 8 - Good. 23 out of 271 reviews
Rating 6 - Okay. 12 out of 271 reviews
Rating 4 - Poor. 3 out of 271 reviews
Rating 2 - Terrible. 3 out of 271 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wornderful stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service from the front desk to the wait staff. Beautiful grounds in a perfect location. A must visit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent!
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel in the heart of Cartagena
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pricey but worth it

Great location in Old Historic District. All staff extraordinarily service-oriented.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and employees.
Stayed 3 nights in Apr 2024

10/10 Excellent

john

Liked: Amenities, property conditions & facilities
The entire staff is terrific. Beautiful surroundings and quality materials. The restaurant is spectacular.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Casa Pestagua went above and beyond to ensure that we had a wonderful stay. The food, cleanliness and attention to detail were remarkable and reflected the values necessary for the Relais and Chateau designation. Highly recommend this property.
Stayed 5 nights in Jan 2024

10/10 Excellent

Pierpaolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, property conditions & facilities
Leo and his team were simply amazing ! Highly recommend this property
Stayed 7 nights in Jun 2023

10/10 Excellent

LEONARD

Liked: Cleanliness, staff & service, property conditions & facilities
The main differentiating feature at this wonderful RC is the friendliness and attention to service by staff and management. Remembering small preferences and remembering names and likes for breakfast are a couple of examples. Of course and we’ll take care of it are ingrained into the staff. We’d go back in a heartbeat and strongly recommend to one and all.
Stayed 8 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In extensive global travels, I found the staff of this Casa Pestagua among the most gracious and accommodating I've met. I give Casa Pestagua my every recommendation. And on top of all of this, its location could not be more well-suited to Old City adventures, high-end shopping, and fine dining.
Stayed 6 nights in Dec 2020

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I travelled to Cartagena solo and stayed 3 nights. I was so delighted with the care and attention to my needs by the extraordinary staff that I barely left the property!! The staff was so delightful, thoughtful and attentive. Breakfast was an extraordinary experience and a perfect start to my day. My dinners were also lovely, and the chef was keen to accommodate my vegetarian requests. I booked a suite so that I would have an area to write during the day, I found the room spacious and very comfortable. And the BED! It was incredible to fall into each night. I highly recommend this hotel and had a beautiful experience.
Stayed 3 nights in Aug 2023

2/10 Terrible

Michael

Disliked: Property conditions & facilities
They closed the property with no notice, and canceled a large event we had been planning for months after assuring us there would be no problems! It was a disaster. They need to lose their Relais Chateaux affiliation,
Stayed 4 nights in Jul 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Pestagua in Cartagena has become one of our favorite getaway spots. We enjoyed the people and service at this hotel so much, we went back 2 months later. Prior to arriving, I was in touch with concierge Leo. He booked, in advance, an incredible speed boat trip to Isle de Rosario Majagua where we did sporting activities. He also set up a reservation at “Top 10 bar” Alquimico, (dinner and rooftop). Once the staff at Alquimico knew we were from Casa Pestagua, they treated us like first class. Hotel Manager Katherine remembered us and was there “checking in” every step of the way to make sure our stay was going well. The food in the restaurant is top tier and maitre’d, Rene, professionally ensures that you get exactly what you want. They had not problem working around our gluten and dairy allergies. Hostess Juliana always greeted and sat us with a smile. David, Luis Felipe, Alvaro and Carol are the fun, personable wait staff who make meals very enjoyable. Bartender, Carlos, is always there to whip up one of his specialty drinks. Night concierge, Brando, knowledgeably directs you and makes reservations as needed. Doorman Luis and Carlos B made sure to carry all bags , open all doors and take all photos we wanted. The staff surprisingly came out and sang happy birthday to my girlfriend with balloons and cake. Love them all and can’t wait to go back . John D
Stayed 4 nights in Nov 2023

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Best in cartagena
Stayed 1 night in Aug 2025

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the best staff
Stayed 4 nights in May 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, instalaciones y servicio
Stayed 5 nights in May 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cartagena
Stayed 1 night in Jul 2025

10/10 Excellent

Demery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars! For everything! I literally cried when I had to say goodbye to this hotel. It is STUNNING! I have never felt so welcome and connected to a staff at a hotel before. My husband and I spent 7 nights at Casa Pestagua, and it still wasn't enough time. The atmosphere is relaxing and calm. The gourmet breakfast is beyond extraordinary, and the menu has so many choices. There wasn't anything I asked for that the staff didn't go above and beyond to help accommodate my requests. Definitely go to the spa at the sister hotel for a treatment and take the private boat to Acasi for the day. The pool is a paradise escape during the heat of the Cartagena afternoons. I would like to personally thank Louis, Carlos, Amanda, and Yeily for taking care of us and making us feel at home. Thank you so much to everyone else on staff, too. I will be returning to Cartagena, if only to relax and enjoy this hotel, it's superb service, and see the familiar and friendly faces of the Casa Pestagua team.
Stayed 7 nights in Feb 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute paradise
Stayed 1 night in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The incredibly warm and friendly staff were the best part of our stay in this beautiful hotel, and the breakfasts and dinner in the hotel’s restaurant were amazing!! Would definitely stay at this property again during a future stay in Cartagena.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic hotel. Every member of staff goes out of their way to make the hotel your home. From housekeeping to pool staff to reception to waiters to Operations to reservations- all seamlessly working together to offer the best experience. Big shout out to Leo for producing perfect bite at 1am!!
Stayed 1 night in Jan 2025