Hotel Casa Relax

Property class: 3

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Located close to Cartagena de Indias Convention Center and Clock Tower, Hotel Casa Relax provides free continental breakfast, a library, and dry cleaning/laundry services. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Room

Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Room

Triple Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room, 1 Bedroom

Room

Standard Quadruple Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed and 1 Queen Bed OR 1 Queen Bed

About the neighborhood

Located near the beach, Hotel Casa Relax is in Cartagena Walled City, a neighborhood in Cartagena. Clock Tower and Walls of Cartagena are notable landmarks, and if an activity is on the agenda, check out Port of Cartagena. Ciudad Movil Cultural Center and Fine Arts are also worth visiting. Visit our Cartagena travel guide
View more B&B in Cartagena
Map
Calle del Pozo No. 25 - 105, Getsemani, Cartagena, Bolivar, 130001

What's nearby

  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    6 min walk - 0.6 km
  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    8 min walk - 0.7 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    11 min walk - 0.9 km
  • Plaza de la Trinidad
    2 min walk - 0.2 km
  • Bolivar Square
    11 min walk - 1.0 km

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    17 min drive

Restaurants

  • Di Silvio Trattoria
    2 min walk
  • Taboo
    3 min walk
  • Rebelion
    3 min walk
  • Cervecería Cartagena Bar
    2 min walk
  • Salon Tropical
    2 min walk

About this property

Hotel Casa Relax

  • Bed & breakfast near Cartagena de Indias Convention Center
  • Close to Clock Tower and Walls of Cartagena, Hotel Casa Relax provides free continental breakfast, a library, and dry cleaning/laundry services. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • A 24-hour front desk, a front-desk safe, and a billiards/pool table
    • Tour/ticket assistance and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at Hotel Casa Relax boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers
    • Flat-screen TVs with cable channels
    • Ceiling fans and daily housekeeping

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 591 reviews
The price is AED 320
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Frequently asked questions

Does Hotel Casa Relax have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–8 PM.

Is Hotel Casa Relax pet-friendly?

Yes, this property allows dogs (limit 1 total).

How much is parking?

Hotel Casa Relax doesn't offer parking.

What time is check-in at Hotel Casa Relax?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Relax?

Check-out is at 11:00 AM.

Where is Hotel Casa Relax located?

Located in Cartagena Walled City, this bed & breakfast is within a 15-minute walk of Santisima Trinidad Church, Cartagena de Indias Convention Center, and Clock Tower. Plaza de la Trinidad and Ciudad Movil Cultural Center are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Relax Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 106 out of 231 reviews
Rating 8 - Good. 94 out of 231 reviews
Rating 6 - Okay. 16 out of 231 reviews
Rating 4 - Poor. 8 out of 231 reviews
Rating 2 - Terrible. 7 out of 231 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but friendly staff and nice amenities.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location..
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Helpful staff, clean rooms, nice pool. Right in the center of things
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Lovely place. Lovely staff. Great pool.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Calm, tidy, helpful staff
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay when you are in the Getsemini area of Cartagena, not upscale but affordable. In the heart of things, but quiet once you pass through the hotel doors. The staff are so friendly and professional, and make a good breakfast. It was very hot and humid during the stay, so the pool and the hammocks were great to use, just outside the room, which was air conditioned.
Stayed 14 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

perfect place in cartagena

Very good hotel, very simple and at a very good price. All the rooms overlook the indoor pool where you can relax. Cartagena is a very festive city, with music everywhere, but from the hotel, you could find peace. Breakfast is taken around a large table, which will allow you to make acquaintances. In terms of location, you are 100 meters from Trinidad Square, so you can do a lot of things on foot.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property in the heart of Getsemani. The staff there are amazing and always eager to provide assistance. The rooms and pool area are always clean. Breakfast was great. It can get a little noisy in the evening from from the open-air bars and stuff out in the street so if you're a light sleeper or early-bird, you may want to reconsider. For us, it was all part of the Cartagena experience and we lost zero sleep.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay has been wonderful. The property location is walkable to many places so you do not need transportation. The breakfast is included and the ladies that every day have been preparing those delicious meals have made our time more enjoyable. I recommend you to try the pineapple marmalade that is fresh and homemade by the staff. The only thing is that it needs more places to hang up towels (especially if you have booked a room for 3 people or more). Overall, this place is comfortable to stay as we felt safe, it has easily access to many interesting areas nearby, lively area, the staff is wonderful all of them!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adored this place. I stayed in 4 similar hotels across Southeast Asia, and this topped every single one. The location is perfect. The workers are so so so kind and make the best homey breakfast. The room and bathroom is clean. There is always an employee at the desk, no matter the time. It has a pool and hammock and is very beautiful (I do love red). The only minor issue is that there were a bit small bugs, but I didn’t notice before my siblings told me. Highly highly recommend!
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Good location with nice pool

Casa Relax has good location with walking distance to everything you need in town. The breakfast is simpel consisting of two eggs, white bread with jam and some fruits, you can also choose crepes. It is clean but old interior. The staff was friendly and helped us with booking taxi to and back to the airport. The place has also a nice pool and hammocks in the common area. It’s however very noisy in the evening from the street and in the morning when everyone eats breakfast, at least for us that got a room just outside the eating area. I would anyhow recommend the hotel for a couple of nights in Cartagena if traveling on a budget.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The night receptionist was very rude would fall asleep and not open the door and yelled at us for knocking more then once after we waited a few minutes for him to open. Besides that the ladies who did breakfast were very nice!
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Location is good if you’re wanting to stay out late and party. If you have early morning tours like we did, I’d advise going somewhere else (even a block or two away). The noise outside was very loud even in the room. Other than the noise though, the location is great! Hot water and wifi were spotty. Staff were very friendly but did not speak much English even though it says they do on Expedia. Breakfast was good.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient location. Thank you for the great hospitality.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in May 2024
Verified review

8/10 Good

Nice area in Getsemani
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location. There’s nothing I didn’t like about this hotel.
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience of the area. Getsemani is a great area.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, pool , a/c, free breakfast. We took a side trip for a couple of days and they were willing to hold our luggage there.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa Relax. The morning breakfast table was a great mix of nationalities. The pool and hammocks in the middle of the property were so inviting. The staff was helpful and friendly.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good the workers are very friendly, the property have i a problem with the hot water and shortage ot tables and chairs for serving the breakfast.
Stayed 7 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property, spacious rooms, pool is amazing, safe hotel too, would be great for families. Only complaint is that the room sheets smelled a little so bring some air fresheners if you care about that. But other than that pretty good
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Call me baby
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Disliked: Amenities
Our stay here was just okay. The night staff was not as friendly as the morning/ day staff. I was rudely questioned when I requested more towels. Also the towels were clean but had many stains.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
Stayed 1 night in Mar 2025