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Hotel Fenix Beach Cartagena

4.0 star property
Beach hotel with free breakfast and a rooftop terrace

Choose dates to view prices

Hotel Fenix Beach Cartagena serves a free full breakfast and offers beachfront dining with ocean views. The spa provides massages, while adventurous guests join ecotours, boat excursions, or kayaking trips. Past visitors frequently comment on the attentive service from the staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Spa
  • Bar
  • Breakfast included
The current price is AED 417
AED 428 total
1 Dec - 2 Dec

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Superior Double Room | 2 bedrooms, premium bedding, minibar, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Bungalow, 2 Bedrooms

Family Bungalow, 2 Bedrooms | 2 bedrooms, premium bedding, minibar, in-room safe

Family Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Yard
Terrace
Separate dining area
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 60 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Superior Bungalow

Superior Bungalow | 2 bedrooms, premium bedding, minibar, in-room safe

Superior Bungalow

8.0 out of 10
Very good
(3 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

Presidential Suite, 1 King Bed with Sofa bed, Sea View | 2 bedrooms, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
2 bedrooms
Designer toiletries
Private bathroom
  • 80 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Villa

Luxury Villa | View from room

Luxury Villa

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Private pool
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
2 bedrooms
Designer toiletries
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Casa Deluxe - Casa Playa

Casa Deluxe - Casa Playa | Terrace/patio

Casa Deluxe - Casa Playa

Highlights

Separate dining area
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
2 bedrooms
3 bathrooms
  • 140 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 9
  • 3 King Beds, 1 Twin Bunk Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Family Villa

Family Villa | 2 bedrooms, premium bedding, minibar, in-room safe

Family Villa

Highlights

Separate dining area
Individually furnished
Private pool
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
2 bedrooms
  • 120 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Sofa Beds

View all photos for Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area | 2 bedrooms, premium bedding, minibar, in-room safe

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
2 bedrooms
Designer toiletries
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Bungalow

Standard Bungalow | 2 bedrooms, premium bedding, minibar, in-room safe

Standard Bungalow

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
2 bedrooms
Designer toiletries
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018

What's nearby

  • Playa de Punta Arena - 2 min walk - 0.2 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 29 min drive

Restaurants

  • Society Bar At Hilton
  • Marketing
  • Las Chivas
  • Charlie’s Coffee
  • Julia's Food

About this property

Hotel Fenix Beach Cartagena

Upscale hotel near San Fernando Fort
Located close to Bocagrande Beach, Hotel Fenix Beach Cartagena provides free full breakfast, a swim-up bar, and a beach bar. With a beachfront location, beachfront dining, and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, dinner, and light fare. Enjoy onsite activities like boat tours, kayaking, and ecotours. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception.
Additional perks include:
  • An outdoor pool along with a swim-up bar
  • Airport drop-off service (surcharge), express check-out, and a ballroom
  • Beach towels, a 24-hour front desk, and a vending machine
  • A banquet hall, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Designer toiletries and showers
  • 43-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets and daily housekeeping

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Hotel Dann Cartagena

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  • Breakfast included
  • Kids pool
  • Free WiFi
9.0 out of 10, Wonderful, 1,318 reviews
The price is AED 437
AED 437 total
24 Nov - 25 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Boat tours
  • Ecotours
  • Kayaking
  • Library
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 90000 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: COP 6000 per person, per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 60000 (up to 4 years old)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
There is limited hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Playa Vista Tierra Bomba Island
Fenix Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel
Hotel Fenix Beach Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Fenix Beach Cartagena have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Hotel Fenix Beach Cartagena?

As of 6 November 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix Beach Cartagena on 1 December 2025 start from $113.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Fenix Beach Cartagena pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of COP 90000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Fenix Beach Cartagena?

Hotel Fenix Beach Cartagena doesn't offer parking.

What time is check-in at Hotel Fenix Beach Cartagena?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Fenix Beach Cartagena?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Fenix Beach Cartagena provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 60000 per vehicle applies.

Where is Hotel Fenix Beach Cartagena located?

Nestled on the beach, this Cartagena hotel is 3.3 mi (5.3 km) from San Fernando Fort and 6.8 mi (11 km) from Bocagrande Beach.

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Reviews

Hotel Fenix Beach Cartagena Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 396 out of 590 reviews
Rating 8 - Good. 109 out of 590 reviews
Rating 6 - Okay. 37 out of 590 reviews
Rating 4 - Poor. 18 out of 590 reviews
Rating 2 - Terrible. 30 out of 590 reviews

Reviews

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities
Good place
Stayed 1 night in Nov 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere and views. The best feature is their private beach, free of annoying sellers, which is rare in Cartagena. The staff was very attentive and the food was delicious.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! We came as a family of 4 and really enjoy our time. So pleased about the service and the friendliness of the staff. Food and drink choices/taste were excellent. Room confort, beyond expected. Definitely recommended it. Looking forward to our next trip.
Stayed 3 nights in Jul 2025

8/10 Good

Guadalupe C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the personel . And the rooms. Nice an quit . Only thing i did not like not having access to stay longer out in cartagena downtown..since the boat has hrs to come n go from the island. Making you stuck in the Island.
Stayed 8 nights in Sep 2025

10/10 Excellent

Tristan

The staff have been incredible and so great!
Stayed 1 night in May 2025

8/10 Good

David

Liked: Staff & service
Disliked: Property conditions & facilities
The staff are the best part. The beach is rocky and a boat is required to leave the property.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food services
Stayed 2 nights in Mar 2025

2/10 Terrible

Chris

Disliked: Staff & service, property conditions & facilities
Property was very poorly maintained. Air conditioning and television did not work on arrival, shower drain stopped up and flooded bathroom and bedroom, waited one and one half hour for food at lunch. Staff was nice but not competent. One of my worst hotel experiences ever.
Stayed 3 nights in Sep 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenix Beach

Todo excelente
Stayed 1 night in Apr 2025

8/10 Good

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 2 nights in Feb 2025

10/10 Excellent

tamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked thay it was secluded and the beach was there to use at all times. Staff members were all s friendly and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Argeliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very comfortable. The people were very nice and the food was amazing. A perfect stay for a couple.
Stayed 2 nights in Jan 2025

4/10 Poor

Matthew

Disliked: Amenities, property conditions & facilities
Easy to get to
Stayed 2 nights in Feb 2025

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
My toilet in my room kept overflowing even after it was fixed the first time. No phone so I would have to leave my room if I desired anything for me or for the room. Early morning construction woke me up. At night dogs around the property would bark at night, and worse if it starts to rain. I saw dogs without their leash and saw two cats around the reception area. I mean why have animals wandering around the property? One of the dogs barked at me as it was blocking the path to go to my room. Furniture at the beach were dirty and covered with ants. I went to gag some breakfast and I sat down waiting for 15 minutes to be served. I lost my patience and left. Thank goodness there were snacks in my room and water in my minibar. I miss the hop on and off bus tour because the boat couldn’t make it on time to the hotel due to the rain. Plus as I walked around to explore the property the walkway had cracks and I almost fell. I was miserable
Stayed 7 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay; this beach stay will allow you to enjoy proper beaches with safety and top notch customer service. The employees are very friendly and the few third party vendors you do encounter are actually pretty friendly and not pushy at all, it seems they understand the atmosphere and the fact we are guests at this hotel. Overall lovely, lively and friendly… the WiFi is flaky and somewhat unreliable, however, with a bit of patience you can get what you need done.
Stayed 1 night in Jan 2025

6/10 Okay

Oscar

Liked: Staff & service
Disliked: Cleanliness, amenities
Good for a couple nights to relax. Staff is cordial. I had a villa. Wouldn’t recommend it. Pool in the room was not clean.. delivered late. Checkout was confusing / bill unclear if you prepay..
Stayed 2 nights in Feb 2025

2/10 Terrible

Tat

Disliked: Amenities, property conditions & facilities
The property was unorganized and on a remote island where we had to pay cash to a local boater to take across the Atlantic ocean to get too. I understood there was a storm beforehand but that doesnt excuse the fact that we had no running water. I could've been okay with no hot water temporarily but no water equals rough times. We luckily had a private pool and used this for water in the toilet for both my wife and myselfs bathroom sessions to be able to flush the toilet. No fun! There also were many dogs on the island in which is not a problem if there were a just a few and taken care of. But there was feces in the sand throughout the property and unfortunately at night you cant see it. So on top of no water, feces on my shoe and the mosquito fiasco we were not happy.
Stayed 2 nights in Jun 2025

8/10 Good

ilse

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place though the beach waters were not transparent like the images. I was really looking forward to my stay but overall was a little disappointed for the price. You have to go by boat so it’s not the place behind a place that you can come and go easily. When I reached out to the hotel via email to get answers, the person responding seems to have no clue. You have to take a boat either at one or five, which means that you spend two hours waiting for check-in And your day kind of gets killed. The first day waiting. Poor service. I could not get a single waiter to take my order despite their being like five people looking at their phones. That same night I had a similar problem and the next day same thing. That was a little surprising because there’s so much staff. Overall, they need to have better training for their people, but it’s a nice place. Lovely woman doing yoga was the most attentive person.. one of the days we had full construction and sound at the beach all day and that was the one day that I had designated not to work— so that was disappointing.
Stayed 1 night in Apr 2025

2/10 Terrible

Kristina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing Stay – Poor Management & Construction Issues We stayed in Villa 4 and were never informed about construction at Villa 3, right next door. On our first night, hammering continued past 10 PM. I messaged the hotel via WhatsApp, but they never responded. The next night, it happened again, and I had to go to reception before anyone told them to stop. The next morning at 8 AM, the hammering started again. With three nights left, we asked for a refund for the last two nights, but the hotel refused. The boss denied the noise ever happened, implying I was lying—good thing I recorded it! She also lied to her staff, saying she had spoken to me when she hadn’t. The outdoor bathroom was covered in dust and paint from next door. The pool was always dirty with leaves, bird droppings, and bugs. At night, bats flew around the pool, feeding on the insects. The food was overpriced and mediocre, with a limited menu. The only positive was the staff, especially Jesús, who went above and beyond. We left early to stay in the city. While we got a small food discount thanks to my audio recording, this was a terrible experience. I do NOT recommend this place unless major changes are made.
Stayed 7 nights in Mar 2025

4/10 Poor

Alba

Liked: Staff & service
Disliked: Cleanliness, amenities
I had the pleasure of visiting the beautiful country of Colombia with my sisters and daughter just this past week needless to say it's absolutely beautiful & colorful! We stayed at Fenix Beach Cartagena- would like to shout out Wessley he was amazing his customer service was the best received through our stay with that said we had many inconveniences at this location that let us not wanting to return or recommend to anyone. 1. The room we booked was WITH a king size bed in which we did not get in our room. 2. The wait at the airport was so extensive we had to pay for an additional charge of $30,000 pesos ($7.31 USD) per hour our driver waited which that wasn't the problem the issue is once at the hotel and after checking in we owed an additional $5,000 pesos per hour because it was $35k not $30k. 3. The food took 1 1/2- 2 hours to come out, twice they forgot about my food after the long wait the hotel wasn't even busy to say that was an excuse. 4. The boat to the city- boat is on a schedule to and from the city when the times were provided, they didn't mention an additional charge until getting on the boat they stated if we wanted to go to the city, it was a charge per person. 5. We purchased a bottle (off the property) asked for ice and lime since the bottle wasn't purchased there they would provide for a fee of $100,000 pesos ($24.37 USD) 6. Upon checking out they stated we "stained" a towel and charged us $50,000 pesos ($12.19 USD) towel was not stained it was dirty.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beach view was amazing and the food options were delicious.
Stayed 1 night in Oct 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and made it a great experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paraíso definitivamente, puedes disfrutar de los perritos que son súper cariñoso y lindos Volveré pronto
Stayed 1 night in Sep 2025

8/10 Good

Frank

Liked: Staff & service
Buen servicio, muy buena comida, algunos servicios no son tan efectivos, no ofrecieron beneficio de vip acces y a otros huespedes si se los ofrecieron, no tienen descuentos con la membresia de expedia como se anuncia, en general buena atencion, deficiencia en caliez y atrapar al hueped para que regrese. Le daria un 7
Stayed 4 nights in Oct 2025