Find hotels near Cascada del Chipitin, Santiago from AED 295

"Room was clean, breakfast was awesome!"

"The location is really good, the room was clean but the bathroom not, it has old and dirty walls"

"My shower floor would flood and spill out I wasn’t aware you needed to place the card key inside the reader inside the room to turn on the electricity So I call as soon as I check in and say “ excuse I have no electricity in my restroom “, lady on front desk says “we will send someone right away “ An hour goes by and nobody showed up so I call again and exact same thing “we will send someone right away” and again nobody showed up I took a nap and woke up a couple of hrs later to now realize the tv wasn’t turning on nor the lights on the rest of the room so I call a 3rd time and now the lady at the front desk explains to me “ you need to insert your key , blah blah blah “ Ok now I get it but why wouldn’t the person when I first called explain that to me ? No hairdryer in my room and I had to pay for my breakfast because I didn’t ask if it was included since I was as already fed up with the previous issues Nice location super close to my venue that’s the highlight here"

"Clean room, outdated furniture"

"Great Breakfast Buffet "

"Everything from top to bottom was excellent. Will be going again in my next Stay"

"It wasn’t the best."

"Clean room, kind staff, unfortunately my first room had a leak at sink and it took them some time to troubleshoot to then move me to another room a day later after I was all settled in. Maintenance has a long way to go in this hotel. It’s my 5th time staying here, there is always something related to maintenance.. during my previous stay the storm took out the generator and all night the AC was not working..it was super humid and hot.. "

"The biggest issue was the check-in process. Andryk was extremely stubborn and unhelpful, making what should have been a simple arrival unnecessarily frustrating. The attitude felt dismissive and rigid, with no willingness to assist or find solutions. Definitely not the level of service you expect, especially at a hotel like this. Fortunately, Mr. Ernesto completely turned things around. He was professional, attentive, and genuinely focused on resolving the situation. Thanks to him, the experience improved significantly. Staff like Ernesto make a real difference and reflect what hospitality should actually feel like. On the positive side, the hotel does honor Expedia VIP Gold perks, which I appreciated — I received a room upgrade and complimentary breakfast without issues once things were handled properly. The facilities are also very nice — clean, well-maintained, and comfortable. Overall, the hotel has great potential, but service consistency is key. If it weren’t for Ernesto stepping in, this would have been a very poor experience."