6/10
This was our 5th trip to Fiji and first to Castaway. And found our experience at Castaway very disappointing. Upon arrival we spoke to reception & the restaurant regarding Breakfast options for 2 adults and 2 children. We were advised the non refundable prepaid breakfast package was the best option. However upon receiving our bill we had been additionally charged breakfast everyday at a cheaper rate they wouldn't honour.
My daughter picked up a gastro bug and passed that to 3 out of the 4 of us. I had a massage booked for our last day (which I even confirmed 2 hours prior) however when I arrived at the spa with my receipt from reception the booking didn't exist. Extremely disappointing experience for what we paid and due to this we won't go back.
Steve
أقام 5 ليالٍ في شهر أبريل عام 2025