"The staff was nice, but never got our room cleaned. We had ants in the room and the room phone did not work. "

"Rooms were nice and clean. Parking was easy. "

"The bed was hard as hell and the pillows were small and hard was supposed to have a balcony but never got it and the drawers was falling off"

"The man at the desk I believe he was the manager was rude from the beginning, I even asked him if he was upset and his answer was "no." I'm a single mom trying to take my kids to experience different places, but we all were disappointed with the way we were treated. I made a reservation for 5 people, and we didnt receive a blanket for one of us, so I went back downstairs to ask him for one, and he said "we don't have any blankets." Is the entire hotel all book? Can you check in another room?...

"The night staff was very accommodating."

"Hands-down, the best customer service Andy and I’m sorry lady. I can’t remember your name but they’re all wonderful. Breakfast is amazing. They have a bar open 4 to 10 inside pool Jacuzzi and the staff is amazing. They will bend over backwards for you to be happy."