CHENGDU SERENGETI HOTEL

4.0 star property
Connect to the city's rhythm through food and work. Experience seamless convenience at this upscale hotel.

Choose dates to view prices

At CHENGDU SERENGETI HOTEL, indulge in the city's vibrant energy with 2 restaurants and a coffee shop/cafe. Connect with ease using free in-room WiFi and make use of amenities like a business center, banquet hall, meeting rooms, luggage storage, concierge services.

Reviews

5.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Similar properties

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 130.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 40 for adults and CNY 40 for children
  • Rollaway bed fee: CNY 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is CHENGDU SERENGETI HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at CHENGDU SERENGETI HOTEL?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at CHENGDU SERENGETI HOTEL?

Check-out is at noon.

Where is CHENGDU SERENGETI HOTEL located?

Situated in Chengdu, this hotel is 2.1 mi (3.5 km) from Wanda Plaza Shuangliu and 2.9 mi (4.7 km) from Tanghu Park. Yingtian Temple and Southwestern University of Finance and Economics are also within 9 mi (15 km).

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Reviews

Reviews

5.4

6.8

Cleanliness

7.0

Amenities

6.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 3 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No running water

We never stayed at the hotel. They informed us of no running water when we were checking in.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment Helpful staff Decent food Good hygiene
Stayed 1 night in Aug 2019
Verified

6/10 Okay

ABC Mum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large and comfort room

The hotel itself is perfect. Very good price with a spacious room, clean bathroom and comfort bed. There is airport transfer and the driver is really nice. I did not book via a Chinese website. There was therefore not smooth when check-out. We opt paying directly to the hotel but need to leave at 5am to catch flights. They charged us a higher price than the price we booked. We had no time to argue with them and settle the bill first but need to go through the refund process.
Stayed 2 nights in Sep 2017
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

No water!

I booked this hotel for my parents. The hotel staff told them that there would be no water from 9pm - 1:30am. My parents thought it was okay and they checked in. After that they noticed that there was already no water then around 5:30. They decided to switch to another hotel because of this. They check out without touching any piece in the room but the hotel refused to refund.
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveler

Stayed 5 nights in Mar 2019