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Fairmont Chengdu

4.5 star property
Luxury hotel with 2 hot tubs connected to the convention center in Chengdu

Choose dates to view prices

Travelers find luxury and family-friendly comfort at Fairmont Chengdu. Enjoy hydrotherapy and body treatments at Willow Stream Spa, Chinese cuisine at three on-site restaurants, a refreshing dip in the indoor pool, or impressive views from the rooftop terrace.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
The current price is AED 419
AED 489 total
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for One Bedroom Suite Smoking

1 bedroom, premium bedding, down comforters, minibar

One Bedroom Suite Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 106 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe 2 Queens Smoking

1 bedroom, premium bedding, down comforters, minibar

Deluxe 2 Queens Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe King Smoking

1 bedroom, premium bedding, down comforters, minibar

Deluxe King Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold Grand King Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Fairmont Gold Grand King Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 Double Bed

1 bedroom, premium bedding, down comforters, minibar

Fairmont Gold, Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 106 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Grand Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Fairmont Gold, Grand Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 106 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 106 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Fairmont Gold, Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Fairmont Gold, Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Smoking

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Twin Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Fairmont, Twin Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Fairmont, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, Non Smoking

Signature Suite, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar

Signature Suite, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
269 Tianfu Avenue Middle Section, High-tech Zone, Chengdu, Sichuan, 610041

What's nearby

  • Century City International Exhibition Center - 12 min walk - 1.1 km
  • Museum of Contemporary Art Chengdu - 20 min walk - 1.7 km
  • New Century Global Center - 2 min drive - 2.1 km
  • Tianfu Square - 13 min drive - 13.9 km
  • Taikoo Li Shopping Center - 13 min drive - 13.5 km

Getting around

  • 3rd Tianfu Street Station - 8 min walk
  • South Railway Station - 13 min drive
  • Shuangliu Intl. Airport (CTU) - 23 min drive

Restaurants

  • ‪Cube Bar - ‬8 min walk
  • ‪秋木烤肉 - ‬4 min walk
  • ‪Luckin Coffee 瑞幸咖啡 - ‬10 min walk
  • ‪KFC 肯德基 - ‬7 min walk
  • ‪大蓉和 Da Rong He - ‬10 min walk

About this property

Fairmont Chengdu

Luxury family-friendly hotel near New Century Global Center
You can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Fairmont Chengdu. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a health club.
Other perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, luggage storage, and a 24-hour front desk
  • Guest reviews speak well of the overall condition
Room features
All 336 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with hydromassage showers and designer toiletries
  • LCD TVs with digital channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cube
  • Spectrum

Things to do

  • 2 hot tubs
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference center (7,858 square feet of space)

Outdoors

  • In a provincial park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 44 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 450.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 450.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 10 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Fairmont Chengdu Hotel
Fairmont Chengdu Hotel
Fairmont Chengdu Chengdu
Fairmont Chengdu Hotel Chengdu

Frequently asked questions

Does Fairmont Chengdu have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10 AM.

How much does it cost to stay at Fairmont Chengdu?

As of 14 November 2025, prices found for a 1-night stay for 2 adults at Fairmont Chengdu on 13 December 2025 start from $133.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Chengdu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Fairmont Chengdu?

Check-in begins at 2:00 PM.

What time is check-out at Fairmont Chengdu?

Check-out is at noon. Late check-out is available for a fee.

Where is Fairmont Chengdu located?

This family-friendly Chengdu hotel is located in a provincial park, 1.2 mi (2 km) from New Century Global Center, and within 9 mi (15 km) of Jinli Street and Tianfu Square. People's Park and Taikoo Li Shopping Center are also within 9 mi (15 km). 3rd Tianfu Street Station is 8 minutes by foot and Century City Station is 11 minutes.

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Reviews

Fairmont Chengdu Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

8.0

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 31 out of 37 reviews
Rating 8 - Good. 3 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Everything was wonderful!
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Want to say that this was an exceptional stay at the Fairmont Chengdu The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met. Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly I highly recommend Fairmont Chengdu any person visiting Chengdu
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Want to say that this was an exceptional stay at the Fairmont Chengdu The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met. Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly I highly recommend Fairmont Chengdu any person visiting Chengdu
Stayed 5 nights in Jul 2025

10/10 Excellent

jianbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

De Yang Derry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was amazing. Went into this trip with fairly high expectations due to the brand name but came out of it having all expectations exceeded. Reception staff were extremely efficient and friendly during check in. The room was massive and had a great view onto the boulevard in front of the hotel. The room was very well furnished and had intuitive smart controls which made it very easy to navigate and use during the stay. The hotel is located very close to the metro station with easy access into the city and the airport.
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The service was poor
Stayed 4 nights in Mar 2025

2/10 Terrible

Zhang, 東京

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
最低のホテルです。フロントはとても良くないです。もう使いたくないです。
Stayed 2 nights in Nov 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to stay in this hotel, and it met or exceeded my expectation on every count. The service representatives at checkin we’re extremely good! First class experience
Stayed 1 night in Nov 2019

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall very nice and clean, spacious room, modern facilities. the staff are very friendly, reception was fast and smooth, i lost my small jewelry, two three staff helped and found it. they treat my little one like their own kids, take care of him and he loves the panda toy. room was always clean, whrnever u come back, u r back to a clean room. overall amazing experience.
Stayed 3 nights in Sep 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best customer service

By far the best hotel we have been to and the staff are so friendly and willing to help. Aight in customer service has gone above and beyond to help us. I haven’t found any faults with anything so far (maybe wifi a little slow to do this review but aside from that nothing.) Would highly recommend.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, 10 min walk to from Metro line #1, in new hi-tech district of chengdu, 15 min from downtown by metro. Get corner room if you can, much more spacious, equipped with two good size end-of-bed benches, if put together side by side and with the in-home sofa form a nice bed for toddlers. The breakfast was not great, but okay. The main Chinese restaurant on the 4rd floor is a better choice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great amenities. Close to subway and easy to commute
Stayed 1 night in Jul 2019

10/10 Excellent

Karen, VA, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the nicest hotel we stayed during our 3 weeks trip in China. The facility is great. Service is great. Breakfast is great. Everything is top standard. The staff even shipped some of our luggage out for us at a later date. Overall we had a great time.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is outstanding - super clean and beautiful modern deco. Its not one of those tourists choices. It’s in the financial district with abundance of quality western as well as Chinese food choices. It’s located a stone through away from a metro stop which will take you to all the key attractions. We got upgraded to the luxury suite when we check in. Very friendly and super helpful staffs. Has gym and swimming pool which is plus for family on school holidays.
Stayed 3 nights in Jun 2019

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第一次入住费尔蒙，很好，性价比很好
Stayed 1 night in Apr 2019

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很喜欢，很干净，去成都一直都在住
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic everywhere, in particular at the lounge.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

The hotel is lovely, the rooms are spacious. It's a shame the road around the hotel is a big construction site at the moment, although I couldn't hear any construction noise in the room.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel. Location in front of main busy road so a bit difficult to cross over.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良いホテル

地下鉄からも近く周辺のホテルと比較して安かった。近隣のヒルトンより部屋は広く落ち着ける。ライトコントロールやトイレなどとても使いやすい。
Stayed 7 nights in May 2018

10/10 Excellent

Hanze , Irvine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel experience

excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
Stayed 4 nights in Jan 2018

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and accomodation

Fantastic experience, > 5 star service, much better than NYC and Beijing equivalent level hotel
Stayed 4 nights in Jan 2018

6/10 Okay

yi

Liked: Staff & service
酒店卫生间漏水问题
Stayed 2 nights in Dec 2017

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch Hotel in Chengdu Tech District

We were extremely pleased by our family (4 people) stay in Chengdu. The staff was very friendly and helpful, the rooms were amazing, huge and extremely well equipped and with great views, the included breakfast buffet was one of the best and largest I have ever seen. All this for what seemed a reasonable price. The hotel is only 4 years old and still in good shape and if they keep maintaining it well, it should remain your top choice in the area. We wished we could have stayed longer.
Stayed 3 nights in Aug 2017