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Base Serviced Apartments - City Road

3.0 star property
Adults-only hotel in Chester

Choose dates to view prices

Base Serviced Apartments - City Road sits at Chester's core, offering travelers a comfortable place to recharge. Guests stay connected with in-room WiFi and appreciate the time-saving express check-out that makes departures hassle-free.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, Ensuite (Small)

Standard Double Room, Ensuite (Small) | 1 bedroom, Egyptian cotton sheets, iron/ironing board, free WiFi

Standard Double Room, Ensuite (Small)

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Egyptian cotton linens
Hair dryer
Private bathroom
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Interior

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
LCD TV
Egyptian cotton linens
Separate bedroom
Sofa bed
Hair dryer
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, Egyptian cotton sheets, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
LCD TV
Egyptian cotton linens
Separate bedroom
Sofa bed
Hair dryer
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
19-21 City Road, Chester, England, CH1 3AE

What's nearby

  • Grosvenor Park - 3 min walk - 0.3 km
  • Chester Cathedral - 9 min walk - 0.8 km
  • Chester Town Hall - 10 min walk - 0.9 km
  • Chester City Walls - 11 min walk - 0.9 km
  • Chester Racecourse - 18 min walk - 1.5 km

Getting around

  • Chester Station - 5 min walk
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪The Cornerhouse - ‬1 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬4 min walk
  • ‪The Old Harkers Arms - ‬1 min walk
  • ‪The Cellar - ‬1 min walk

About this property

Base Serviced Apartments - City Road

Hotel near Chester City Walls
Located close to Chester Zoo, Base Serviced Apartments - City Road has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in, and smoke-free premises
Room features
All guestrooms at Base Serviced Apartments - City Road offer amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Coffee/tea makers, heating, and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (weekly)

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 250 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: GBP 10
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Deposits vary depending on the size of the group and time of the week the booking is made for.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 25 years old are not permitted at this adults-only property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Base Serviced Apartments City Road
Base Serviced Apartments City Road Chester
Base Serviced City Road
Base Serviced City Road Chester
Hotel Chester City Road
Chester City Road
Base Serviced Apartments - City Road Hotel
Base Serviced Apartments - City Road Chester
Base Serviced Apartments - City Road Hotel Chester

Frequently asked questions

Is Base Serviced Apartments - City Road pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Base Serviced Apartments - City Road doesn't offer parking.

What time is check-in at Base Serviced Apartments - City Road?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Base Serviced Apartments - City Road?

Check-out is at 10:00 AM. Late check-out is available for GBP 10.

Where is Base Serviced Apartments - City Road located?

Located in the heart of Chester, this hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. Eastgate Clock and The Rows of Chester are also within 10 minutes. Chester Station is only a 5-minute walk.

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Base Serviced Apartments - City Road Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 92 out of 247 reviews
Rating 8 - Good. 85 out of 247 reviews
Rating 6 - Okay. 32 out of 247 reviews
Rating 4 - Poor. 17 out of 247 reviews
Rating 2 - Terrible. 21 out of 247 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, clean and easy check in-out.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Can’t complain at the price, not bad for a one night stay
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little place, easy to use and located two mins from train station, supermarkets and restaurants
Stayed 2 nights in Jun 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maggie moo

Every nice place a little small but we booked that room because off the cheap price , 24 hr parking around the corner, £12 , perfect
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great little apartment. Was ideal for what we needed. Only thing was tv remote was nowhere to be seen. Would definitely come again .
Stayed 1 night in Jul 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Small. Corridors stinking of weed
Stayed 1 night in Jan 2025

10/10 Excellent

Laney

Good
Stayed 1 night in Apr 2024

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
Nice apartment, could do with little tlc and bit cleaner.
Stayed 1 night in Aug 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just a few minutes walk from Chester station and about 10 minutes from the city centre. We stayed in a small double en-suite room which was functional and had some nice extras such as tea and coffee, shampoo and shower gel and an ironing board with iron. I did need to contact the property to provide ID - they’d sent instructions via Expedia but there was no way for me to send a photo of my ID to them. However once I contacted them, this was resolved quickly and easily. The room was good value, quiet and comfortable, and was just what we needed for an overnight stay in Chester.
Stayed 1 night in Feb 2025

6/10 Okay

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small as expected, unfortunately it was around 22 degrees the day that we stayed and the room was really hot. Luckily they provided a fan, but it didn’t really work that well. Same with the TV that’s fitted, didn’t have any signal whatsoever. Checkout was at 10am which wasn’t stated so if you’re a night owl I wouldn’t recommend staying here. You can stay for another hour for an extra £10. But in comparison, the price for this property you could also stay in the Travelodge nearby and have comfortable aircon, a bigger room and you can checkout midday. This was far cleaner than their rooms and a more comfortable bed but the cons tend to our way the pro’s.
Stayed 1 night in Aug 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities

Chester

Exactly what we needed. Great location, excellent value for money, very clean and the small kitchen was a bonus. Only downside was that the sofa bed mattress was very uncomfortable.
Stayed 2 nights in Jun 2025

6/10 Okay

Norman

Liked: Room comfort
Disliked: Property conditions & facilities
Condition of need upgrading
Stayed 1 night in May 2025

10/10 Excellent

Kea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value for money

Really lovely stay and great value for money if you are on a budget. The small double room is definitely small lol but it’s cosy and is perfect for 1/2 nights away. The noise from the pub really isn’t bad so don’t be put off and it’s actually a really nice pub with lots of interesting beers. Great location too.
Stayed 2 nights in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service

Cheap accommodation close city centre

That was a good price for an accommodation so close main street in Chester. I've got an instruction how to enter , password to WiFi and all important information. It was clear how to check in and check out. Room was tiny but I knew it before I booked and that was just for sleep anyway. Apartment was very short walking distance to city centre and main street as well very close nice and big park. Like I mentioned, the price was appropriate to this what we've got. I've got just two suggestions. I'm short (155cm height), if not my partner, I will not manage to reach the switches to ventilators which are located over the toilet's door , just under celling. Why they are in that place? In toilet is no place at all to put toothpaste, cream, face wash or anything like that. Why not put a small shelf over there? It will cost just few pounds and will be so beneficial. That's all what I will say. I was happy with my choice. I couldn't get anything better in that price.
Stayed 1 night in Feb 2025

2/10 Terrible

Thomas

Disliked: Staff & service, amenities
Misrepresented and mis-sold. No mention of the extremely noisy pub downstairs before taking our money. Iron didn't work despite having contacted the property to confirm they had one before arriving. Bedroom was boiling hot in February. The fan listed in the amenities also didn't work. The property failed to co-operate in terms of a refund, despite us having to leave before staying a second night. Awful. Don't book any properties from this company, they deserve no custom.
Stayed 2 nights in Feb 2025

6/10 Okay

Ella

Disliked: Cleanliness

Overall review - okay

My room was small but perfect for one and the shower and sink worked well. However, if you’re wanting a good nights sleep you won’t get it here if you’re staying on the first floor due to noise and music from the pub next door. The mugs and sink were also dirty. I had safety concerns about the window too which, when opened leads to a drop off the roof and very unsafe. I am unlikely to stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service

Convenient if a little small

Very convenient location. Close to station and right in the canal, with a short walk to centre of Chester. Place was not amazing for a quiet stay, but you know this when booking. My room was super small, double bed but no room for a case - fine for solo traveller or lightly packed couple. Would not be comfortable for an extended stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little room

We stayed for two nights in a small double room which had everything we needed including kettle and free tea/coffee. The shower was big and powerful and the room comfortable, perfect for a couple of nights.
Stayed 2 nights in Oct 2024

6/10 Okay

Charleston

Liked: Cleanliness
Disliked: Staff & service
Good location
Stayed 3 nights in Sep 2024

2/10 Terrible

Terje

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended!

The following facts made our stay May 17-18, 2024 miserable: - dirty and smelly carpeted entrance area and staircase - clearly the previous tennant had been smoking based on the strong smell in the apartment, burn marks in the toilet and cigarette butts in the window sill - fridge not working and door damaged - improper ventilation of the appartment (we needed to keep windows open to the noisy street to keep temperature down) - when opening the appartement door the door closer fell off. Clearly, this had happened before since a piece of the door was missing and the device was fixed with 3 screews only - the sofa was very worn down and very uncomfortable to sit in
Stayed 2 nights in May 2024

6/10 Okay

Simon

Liked: Cleanliness
Disliked: Staff & service, amenities
Overall I was disappointed with Base Serviced Apartments. Location was great but after that I would rate everything else, apart from cleanliness, as below average and expectations. Access was tricky; there is no proper handle, on the outer door, and the drop box system was trickier than others I have encountered. The heating did not work. The room, itself, was tiny with old fashioned windows so allowing noise 8n and heat out. All in all I would not recommend. The stairs were very steep.
Stayed 1 night in Nov 2023

6/10 Okay

Adam

Liked: Staff & service

Nice place. Great location

Was good. Tv remotes didn’t work and bath was clogged.
Stayed 1 night in Sep 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, did everything promised
Stayed 1 night in Sep 2023

4/10 Poor

Joy

Disliked: Property conditions & facilities, room comfort

Would not recommend

Unfortunately our overall 2 night stay at the Base Serviced Appartmemts City Road in Chester was very disappointing.Some of the communal areas were looking very dated and in need of an upgrade.Also really disappointed with the room we were allocated.In general a very poor standard.Think room 6 was supposed to be a small double room.It turned out to be tiny bedroom and bathroom.Would we stay here again.Absolutley not.would we recommend to any family or friends.Absolutely not.It is definitely not worth the prices that they are charging per night.Do not waste your money staying here.Wish we had read more reviews about this accommodation before booking.
Stayed 2 nights in Aug 2023

6/10 Okay

Tracy

Liked: Cleanliness, amenities
Only one fan worked so the apartment was uncomfortably hot.
Stayed 2 nights in Aug 2023