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Brookside

3.0 star property
Chester's beautiful surroundings provide the perfect backdrop for relaxation, while the friendly team delivers exceptional service for exploring the city

Choose dates to view prices

Located in central Chester, Brookside offers a stylish retreat. Start your day with breakfast at Brook View Restaurant, explore the garden, or use the meeting rooms. The hotel's library and attentive staff create an ideal environment for relaxation and productivity.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar
The current price is AED 385
AED 462 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Brookside pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Brookside?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Brookside on 25 May 2026 start from AED 385, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Brookside?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Brookside?

Check-out is at 11 AM.

Where is Brookside located?

Situated in Chester, this hotel is within a 15-minute walk of University of Chester and Chester City Walls. Chester Racecourse and Countess of Chester Hospital are also within 1 mi (2 km). Bache Station is 14 minutes by foot and Chester Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 183 out of 431 reviews
Rating 8 - Good. 174 out of 431 reviews
Rating 6 - Okay. 55 out of 431 reviews
Rating 4 - Poor. 17 out of 431 reviews
Rating 2 - Terrible. 2 out of 431 reviews

Reviews

Verified

10/10 Excellent

morgan

Liked: Cleanliness, amenities, property conditions & facilities
large homely room, lovely staff and a great price
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
quiet place, ideally located. bit pricey but as to be expected for Chester, recommended
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was ok, staff really good friendly and helpful but the property leaves a lot to be desired. Very dated and in real need of modernisation. We booked a room with a 4 poster bed then on arrival were told we had a free upgrade to a 4 poster room.... Strange seeing as that's what we requested anyway. Room was at best ok. The bed was pretty wobbly. Ceiling in the room was a false ceiling of tiles like you would find in an office and there have clearly been several leaks coming through from the floor above judging by the stains on show. Flooring was not the greatest in the bathroom area, a broken floorboard under the lino not been fixed causes you to almost fall over when you are not expecting the floor to give way on you. Electric shower and the water pressure was quite weak. We won't be returning.
Stayed 1 night in May 2026
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were great ,will be staying again
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfy bed and easy walking distance into the town
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly welcome and clean, comfortable room.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spotless room comfortable beds very friendly and helpful staff fantastic food we will definitely be visiting again
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very friendly and helpful and it is very convenient to the university
Stayed 7 nights in May 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
The room was great, the staff very attentive, but ruined when leaving at checkout to find the hotel house innigrants from Sweden.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff
Stayed 1 night in Jun 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location to walk in to city centre
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and it was lovely and quiet had an ideal stay
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & tidy, comfortable. The service, food & bar were really good. Definitely go back when I’m in the area again.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room; great breakfast; excellent service. However: car park cramped, and pricing for a single night excessive.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Bert E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint

Quaint place to stay. Close to centre of Chester. Great breakfast.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay.

Staff and management very good and wait staff polite and had a lovely manner. Breskfast good. Shower head in room needs some attention as appears to have build up of dirt or something on it.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

CR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location within 20 mins walk of Chester. Didn't eat there only because we were traveling to and from Liverpool I would stay there again
Stayed 2 nights in May 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff.Good dining, well cooked.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly establishment good food cold drinks in nice outdoor courtyard wonderfull indoor reading area.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Single traveller perfect for my requirements. Doesn’t have any great pretensions but why should it. Very friendly and helpful staff. Will return.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

We had good stay , great location to town Clean tidy friendly staff Car park on site , room was warm and comfortable. Breakfast was great I’m gluten intolerant and no problem had gluten free sausages as well 😀
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 1 night in Dec 2023
Verified

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, amenities
needs updating but the staff are excellent and the breakfast was really good
Stayed 2 nights in Aug 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent - comfortable, wsrm, and clean.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint property. Very helpful staff. Small restaurant open at times. Small room and bathroom but good for solo travel.
Stayed 4 nights in Dec 2024