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Hotel Best Costa Ballena

4.0 star property
Family beach fun and 2 outdoor pools

Choose dates to view prices

Hotel Best Costa Ballena offers an upscale eco-certified seaside experience with 27-hole golf, a free water park, massages at RIVIERASPA, cocktails by two outdoor pools, and meals at the on-site restaurant. Perfect for golf enthusiasts and families alike.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • All inclusive
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Room (2 Adults)

8.4 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Resort view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Standard Room (2 Adults + 1 Child)

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout drapes

Standard Room (2 Adults + 2 Children)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Room (3 Adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Standard Room (3 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Superior Room (2 Adults)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Resort view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Superior Room (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (2 Adults + 2 Children)

View from room

Superior Room (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Superior Room (3 Adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (3 Adults + 1 Child)

View from room

Superior Room (3 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room (King Size)

View from room

Double Room (King Size)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Standard Room (1 Adult)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Superior Room (1 Adult)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room (King Size - 1 adult)

Minibar, in-room safe, desk, blackout drapes

Double Room (King Size - 1 adult)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • Sleeps 1
  • 1 King Bed

About the neighborhood

Map
Plaza de Europa s/n Urb. Costa Ballena, Chipiona, Cadiz, 11550

What's nearby

  • Playa de las Tres Piedras - 5 min walk - 0.5 km
  • Playa Agua Dulce - 5 min walk - 0.5 km
  • Ballena Beach - 15 min walk - 1.3 km
  • Costa Ballena Ocean Golf Club - 6 min drive - 2.6 km
  • Naval Station Rota - 12 min drive - 9.8 km

Getting around

  • Puerto de Santa María Station - 29 min drive
  • Jerez de La Frontera (XRY) - 35 min drive

Restaurants

  • ‪Kanguro Bar & Chill Out - ‬7 min drive
  • ‪La Manuela - ‬11 min walk
  • ‪Chiringuito Mareas - ‬11 min walk
  • ‪Venta Pichichi - ‬3 min drive
  • ‪El Ajedrez - ‬9 min walk

About this property

Hotel Best Costa Ballena

Upscale family-friendly hotel by the sea
An adjacent golf course, free water park access, and a poolside bar are just a few of the amenities provided at Hotel Best Costa Ballena. Indulge in a massage at Rivieraspa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Bike rentals, self parking (surcharge), and tour/ticket assistance
  • Multilingual staff, luggage storage, and a front-desk safe
  • A billiards/pool table, smoke-free premises, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 618 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Best Costa Ballena are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Kids pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per day)
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 27-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in half board rates can request lunch instead of dinner, with 24-hours notice, subject to availability.

Renovations and closures

This property is closed from November 2 2025 to March 26 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H/CA/01436

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Costa Ballena Hotel Chipiona
Best Costa Ballena Hotel
Best Costa Ballena Chipiona
Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena
Best Costa Ballena
Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel
Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel Chipiona

Frequently asked questions

Does Hotel Best Costa Ballena have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Best Costa Ballena pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 12 per day.

What time is check-in at Hotel Best Costa Ballena?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Best Costa Ballena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Best Costa Ballena?

Some rate plans available at this property are all-inclusive.

Where is Hotel Best Costa Ballena located?

This family-friendly Chipiona hotel is located on the boardwalk/promenade, within a 10-minute walk of Playa de las Tres Piedras and Playa Agua Dulce. Ballena Beach and Costa Ballena Ocean Golf Club are also within 2 mi (3 km).

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Hotel Best Costa Ballena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 261 reviews
Rating 8 - Good. 106 out of 261 reviews
Rating 6 - Okay. 21 out of 261 reviews
Rating 4 - Poor. 10 out of 261 reviews
Rating 2 - Terrible. 2 out of 261 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Hotel Best Costa Ballena! The food was excellent – varied, fresh, and always delicious. The entire hotel is spotlessly clean and very well maintained; you can tell that cleanliness and comfort are top priorities here. The pool area is fantastic – spacious, inviting, and perfect for families or simply relaxing. We also loved the proximity to the ocean: just a short walk and you’re at a beautiful, wide sandy beach with crystal-clear water. The staff were friendly and helpful, making us feel completely at home. We’ll definitely come back – highly recommended!
Stayed 10 nights in Oct 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Spa was good, pool facilities good. Dinner time food ok but seemed slightly under staffed and long queues would form in certain places. Same with breakfast although not as bad.
Stayed 4 nights in Sep 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay & beach access

Beautiful resort. Worth the stay. Easy beach access
Stayed 1 night in Sep 2024

10/10 Excellent

Lilliana

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time there.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Holiday

The hotel has everything you could wish for for a family holiday lots of swimming pools fantastic food and an amazing kids club. We had an amazing holiday and will definitely go back there again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best sunset ever
Stayed 1 night in Oct 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Jul 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is AMAZING! We have been here 3 times already and we love it! It is so clean and family-friendly, the food is amazing, etc. We loved that spa, service, and accessibility to the beach. There is nothing that we can name that we did not like.
Stayed 5 nights in Jun 2024

10/10 Excellent

Lilliana

Liked: Cleanliness, staff & service
We had an amazing experience in the hotel. The buffet was amazing. They have different things to do near the hotel. Also, the hotel have different activities to do with the family during the day and nights.
Stayed 4 nights in Jun 2023

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying at this hotel, and we absolutely love coming back! The cleanliness is always top-notch, and the staff is incredibly friendly and helpful—truly excellent customer service. The breakfast and dinner buffets offer a wide variety of delicious options, and vegetarians will have no trouble finding something satisfying. The location is great if you have a car—just 10 to 25 minutes to Chipiona, Rota, Jerez de la Frontera, and Cádiz. It’s also about a 1 hour and 45 minute drive to Seville, which makes for a nice day trip. The beds are incredibly comfortable (some of the best we've ever slept in!), and overall, the hotel continues to exceed our expectations. We can't wait to return again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice clean resort

The rooms were very spacious and clean, the facilities were great for kids. The food quality could be better, especially with the variety towards vegeterians and pesceterians, as there were a lot of ham and other red meat with very litte choice of seafood
Stayed 3 nights in Mar 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great hotel. Clean and big room. Amazing sea view. Lot of playground and swimming Pool. Beautiful garden. Great staff. Perfect for family holidays.
Stayed 1 night in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel pools are amazing, clean and with plenty of sun beds. My only comments would be that the kids food options need improving. The bolgnaise sauce was watery with hardly any meat and the lasagne was not fresh but the frozen type. Maybe some mashed potatoes, chicken fingers, homemade lasagne and Mac and Cheese would be great to have. Also the room shower has no raised platform so when you shower even with little water pressure the water will leak out making a huge mess. That is not ideal when you have small kids which is a shame when the bathroom is big enough to fit a bathtub.
Stayed 8 nights in Aug 2025

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is family friendly, staff very helpful. Common spaces Very spacious and clean. Childrens pool and play area is perfect for kids, beach is easily accessible and location feels isolated from outside distractions. Rooms and clean, beds a little more firm than Im ised to but well presented when you enter to find the robes on the bed.
Stayed 2 nights in Oct 2022

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2022

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 6 nights in Sep 2024

4/10 Poor

Jeffrey

Liked: Amenities, property conditions & facilities
If you like lots and lots of screaming kids crying everywhere, this is the hotel for you. There is no peace. The room and the place is nice but the amount of people and quality of those people is very hard to bear. Awful music blasting at the pool. I was not happy here.
Stayed 1 night in Jun 2024

8/10 Good

Jovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great little break at Costa Ballena. Despite the long queues at check in, the staff worked through the lines promptly. Food at the buffet was ok, has been better in the past, same with the pool restaurant. There was plenty of entertainment for the kids during the day and in the evening which was appreciated. Grounds and pool were clean at all times. Don't understand why small inflatables are not allowed in the main pool. I understand big ones, but small rubber rings should be considered in my opinion. Thank you for a nice few days (think its our fourth visit), will come again soon!
Stayed 2 nights in Jun 2024

10/10 Excellent

José María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable
Stayed 2 nights in Oct 2025

8/10 Good

Melia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in Allem ein gelungener Urlaub. Das Hotel ist groß und -teilweise- modern. Der Speisesaal ist leider super laut und unbequem. Wir haben eine Getränkeflat gebucht, aber das Personal ist beim Abendessen so überlastet, dass man kaum dazu kommt, ein Getränk zu bestellen. Die Auswahl ist gut, es gibt ein paar nicht ausgeschilderte, vegane Sachen. Der Pool ist groß, es gibt einen eigenen Kinder Pool Bereich mit Liegen für Erwachsene. Das Hotel ist fast direkt am Strand, man muss nur wenige Meter laufen. Der Strand ist groß und mäßig gefüllt gewesen. Je nach Wasserstand gibt es aber große Steine. Es gibt außerhalb einen schönen Spielplatz. Ich würde dieses Hotel nur buchen, wenn man einen Mietwagen hat. Parkplätze waren außerhalb der Saison mäßig verfügbar.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia en familia excelente

Ha sido una estancia muy agradable. Comida exquisita, animaciones estupendas, servicio muy bueno e instalaciones muy limpias. La playa tiene acceso directo desde el hotel. En resumen: para repetir.
Actividades deportivas diarias
Stayed 7 nights in Aug 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable. Hotel con muchos servicios y opciones
Stayed 5 nights in Aug 2025

10/10 Excellent

Felipe Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel para pasar días de verano con la familia, cómodo divertido y todo de calidad
Stayed 2 nights in May 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
TUVE UN PROBLEMA DE FECHAS POR DESCUIDO MIO Y ME LO RESOVIERON,SOY CLIENTE DESDE HACE TIEMPO Y ME GUSTO EL TRATO EN ESTE CASO.GRACIAS A EXPEDIA Y AL BEST COSTA BALLENA
Stayed 3 nights in May 2025

10/10 Excellent

Silviu Mihai

Liked: Cleanliness, staff & service, property conditions & facilities
Zona
Stayed 3 nights in Apr 2025