Our stay at the Riverbay Inn cottage in Thousand Islands, New York, was a mix of frustration and disappointment, despite the incredible location and stunning views of Chippewa Bay. The sunsets were indeed beautiful, but that's about where the positives end. We arrived to find that the cabin lacked even the most basic amenities—no pillows, no towels, nothing that you would expect to be standard, especially when traveling with a 2-year-old toddler. To make matters worse, the propane heater wouldn’t start, leaving us in an uncomfortable situation. Although the staff was helpful enough to fix the TV, it didn't make up for the overall inconvenience and discomfort. This place has so much potential with its amazing location, but the lack of preparation and basic provisions made our stay far less enjoyable than it should have been.
