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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5 star property
Luxury resort with 2 restaurants and free valet parking

Choose dates to view prices

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA sits by tranquil waters, offering an indoor mineral hot spring and effective spa treatments. On-site restaurants serve Japanese cuisine and breakfast with scenic garden and terrace views. Visitors appreciate the attentive staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Free airport shuttle
  • Spa
  • Parking included
  • Housekeeping
  • Free WiFi
The current price is AED 1,215
AED 1,494 total
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite With Private Open Air Bath (NOT ONSEN)

1 bedroom, in-room safe, desk, free WiFi

Junior Suite With Private Open Air Bath (NOT ONSEN)

Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 4

View all photos for Japanese & Western Style Room With Private Open-Air Onsen Bath

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western Style Room With Private Open-Air Onsen Bath

Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 4

View all photos for Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 4

View all photos for Japanese&Western style room with private open-air bath (NOT ONSEN)

Japanese&Western style room with private open-air bath (NOT ONSEN) | View from room

Japanese&Western style room with private open-air bath (NOT ONSEN)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Bidet
Hair dryer
Balcony
Air conditioning
Pillow menu
Bidet
Hair dryer
Separate bathtub and shower
  • 60 sq m
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Junior suite with private open-air bath (NOT ONSEN)

Junior suite with private open-air bath (NOT ONSEN) | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Junior suite with private open-air bath (NOT ONSEN)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Hair dryer
Private bathroom
Balcony or patio
Air conditioning
Pillow menu
Bidet
Hair dryer
Private bathroom
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Japanese & Western style room

Japanese & Western style room | 1 bedroom, in-room safe, desk, free WiFi

Japanese & Western style room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Air conditioning
Pillow menu
Bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

1 bedroom, in-room safe, desk, free WiFi

Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Balcony
Separate dining area
Air conditioning
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 114 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Bidet
Bathrobes
Balcony or patio
Air conditioning
Pillow menu
Bathrobes
Bidet
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premier Suite With Private Open Air Onsen Bath

1 bedroom, in-room safe, desk, free WiFi

Premier Suite With Private Open Air Onsen Bath

Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 5

Pet Friendly Room

Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 2

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, desk, free WiFi

Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Bidet
Hair dryer
Private bathroom
Air conditioning
Pillow menu
Bidet
Hair dryer
Private bathroom
Refrigerator
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

1 bedroom, in-room safe, desk, free WiFi

Standard King Room

Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 2

View all photos for Japanese & Western Style Room (Town View)

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western Style Room (Town View)

Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 4

View all photos for Japanese & Western Style Room With Private Onsen Bath

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western Style Room With Private Onsen Bath

Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 4

View all photos for Standard Japanese & Western Style Room

1 bedroom, in-room safe, desk, free WiFi

Standard Japanese & Western Style Room

Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 4

About the neighborhood

Map
Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221

What's nearby

  • Shikotsu Visitor Center - 2 min walk - 0.2 km
  • Shikotsuko Onsen - 3 min walk - 0.3 km
  • Lake Shikotsu - 5 min drive - 2.7 km
  • Shikotsu-Toya National Park - 7 min drive - 6.4 km
  • Sapporo Dome - 53 min drive - 61.1 km

Getting around

  • Tomakomai Station - 24 min drive
  • New Chitose Intl. Airport (CTS) - 38 min drive

Restaurants

  • ‪Lake Side Kitchen トントン - ‬3 min walk
  • ‪Cafe Lunch Store Hoo-Hoo - ‬7 min drive
  • ‪レイクサイドVILLA翠明閣 - ‬5 min walk
  • ‪お釣りが出ない自販機 - ‬13 min drive
  • ‪メメール - ‬2 min walk

About this property

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Luxury resort near Lake Shikotsu
You can look forward to a free roundtrip airport shuttle, an indoor mineral hot spring (onsen), and a terrace at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA. Adventurous travelers may like the cycling at this resort. Treat yourself to spa services, such as a body treatment, aromatherapy, or a massage. Be sure to enjoy breakfast, dinner, and Japanese cuisine at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a library. In addition to laundry facilities and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • Free train station pick-up, bike rentals, and hot springs on site
  • Concierge services, a 24-hour front desk, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA boast thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, children's slippers, and coffee/tea makers

Similar properties

Lobby

Lake Shikotsu Tsuruga Besso Ao no Za

  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
9.4 out of 10, Exceptional, 36 reviews
The price is AED 3,452
AED 3,823 total
11 Nov - 12 Nov
Lake Shikotsu Tsuruga Besso Ao no Za

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM to 4:00 PM at scheduled times and on request
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ama No Uta
  • AMAM Buffet Restaurant
  • Bar Ape

Things to do

  • Bicycle rentals
  • Gym
  • Hot springs
  • Library
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • On a lake
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Shikotsu Tsuruga Mizu No Uta
Shikotsu Tsuruga Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose

Frequently asked questions

Is Lake Shikotsu Tsuruga Resort Spa MIZU no UTA pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Self parking and valet parking are free at this property.

What time is check-in at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Check-out is at 10 AM.

Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 11:00 AM–4:00 PM on request.

Where is Lake Shikotsu Tsuruga Resort Spa MIZU no UTA located?

Situated on a lake, this luxury resort is within a 5-minute walk of Shikotsu Visitor Center and Shikotsuko Onsen. Lake Shikotsu is 1.3 mi (2.1 km) away.

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Reviews

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 407 out of 546 reviews
Rating 8 - Good. 116 out of 546 reviews
Rating 6 - Okay. 15 out of 546 reviews
Rating 4 - Poor. 7 out of 546 reviews
Rating 2 - Terrible. 1 out of 546 reviews

Reviews

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet for breakfast/lunch and dinner if you selected meal plan. Wide range of food and freshly made.
Stayed 3 nights in Sep 2025

10/10 Excellent

wingtin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were nice The facilities were great
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

The hotel is a beautiful and special place. The staff were very friendly and helpful, the room was amazing and the onsen, restaurant and gym were perfect.
Stayed 1 night in Feb 2024

10/10 Excellent

Hui Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the good service for the clients and we are satisfied everyday !
Stayed 4 nights in Nov 2024

10/10 Excellent

Mable

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is so quiet but yet with many guests! Food was excellent. Staff is super friendly with limited spoken English but very helpful with google translate. HIGHLY RECOMMEND
Stayed 1 night in Jun 2024

10/10 Excellent

Sebastian K C

Liked: Cleanliness, staff & service
This is my third time staying in this hotel. Always good and exceed my expectation. Will certainly go again.
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hokkaido Onsen Experienced

Stayed in the room with outside onsen bath. Very spacious with massage chair and Netflix etc available on tv. Plenty of amenities, dessert from the onsite patisserie, kaiseki dinners, live harp music in lobby, roasting marshmallows , great steep sound system in lobby. Nice service! Loved the padded velvet robe/coat!
Stayed 2 nights in Mar 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and peaceful environment
Stayed 2 nights in Sep 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a Japanese style resort by the Lake, ("traditional" and "old world style"; We had to take off our shoes at the hotel entrance). Yet it had all the modern amenities expected these days. My wife and I stayed in the Premier Suite recently. It was very spacious and had a private Onsen. The living room had a lovely view of the tall trees lining the Lake, and 2 large massage arm chairs to enjoy the sunset view. Dinner was served in the Suite, kaiseki style, on the large dining table. Breakfast was served in a "private" dining area in the adjoining restaurant, and there was a view of the garden area in front of the Lake. The bathroom was large, and had a fantastic shower (but no bathtub). We enjoyed walking around the lovely neighbouring lakeside area and looking at the Volcano mountains. Hotel staff were always present, polite and helpful - Overall, a most pleasant stay !
Living room
Bedroom
View from breakfast room
The Lake
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Receptionist is horrible!

The only problem is the staff at the receptionist... horrible attitude!
Stayed 1 night in Jul 2024

4/10 Poor

Kevin

Disliked: Property conditions & facilities
There was a lack of clear information on the booking site about the dinner ending time. Additionally, the room did not meet the expected standards for the price charged.
Stayed 1 night in Jun 2024

8/10 Good

Hau Ming

Liked: Staff & service
Room design has problem dinning not good and same everyday quality not good

8/10 Good

??

Liked: Cleanliness, staff & service
部屋の構造はおしゃれでした。足湯やピロー等館内の案内をしてくれてたら好印象。 晩ご飯あの程度のバイキングなら、フリードリンクだと嬉しい。 朝食バイキングは、満足。 お風呂も良質で夜も朝も混雑なく、大変満足でした。 あの値段なら、もう少し良くないと次は無いかなあ
Stayed 1 night in Oct 2025

8/10 Good

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at this property after 10 years. There are many nice amenities such as the pillow bar, gym, onsen, etc. however the facility is getting a bit dated and can use an upgrade. Pillows looked old, additional power points in room, room doors should be electronic by now, etc. Meals are ok but very crowded around drink station and entrance to restaurant. Not a good layout. Quantity of food was good but at hot buffet, food was not hot so not very appetizing seeing the same things sitting there drying out such as Eggs Benedict. The onsen is the best feature with a giant sauna and several baths. There is a generous amount of room around each shower station. We were disappointed with some staff. The Chinese girl that escorted us to the room did not fully explain everything and gave some incorrect information. She seemed not very happy to be working. Just one example; I asked multiple times for slippers to wear around the hotel and she said there are none. Later a staff member at the desk (Canadian flag) was so nice and said of course and brought us several pairs of slippers. Also we went to the spa to arrange foot massage. But there was no staff at the reception areas. I had to keep looking and eventually found both staff in a break room chatting. A guest shouldn’t have to search for staff like that. All the Japanese staff were very kind and helpful. But the Chinese were not very friendly. Sad to see. Overall good stay, but not excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も丁寧で、食事はどれも美味しく、優雅な滞在を感じられました。今回は1泊でしたが次回は連泊したいと思います。
Stayed 1 night in Sep 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was friendly and helpful, food was delicious.
Stayed 3 nights in Aug 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
친절한
Stayed 1 night in Aug 2025

10/10 Excellent

SookJin

Liked: Cleanliness, staff & service, property conditions & facilities
국립공원안에 있는 호젓한 고급 료칸 스타일 호텔입니다. 시코츠호수에서 2분 거리이며 스위트룸은 룸으로 조식.석식 정성스럽게 서빙해줍니다. 음료.주류도 식대에 포함되어 좋았습니다. 하루에4번 무료하프연주가 있고.온천내 예쁜 노천온천도 있습니다. 카누 카약. 자전거.하이킹종류의 레저를 즐길수 있고.여름엗시원하지만.겨울에 오면 너무 좋을거 같네요. 또 방문하고 싶은 너무나도 편안하고 친절한 호텔입니다. 조용히 휴식을 하고 싶으신 분들 추천합니다.
Stayed 2 nights in Jul 2025

10/10 Excellent

TAKAKO

Liked: Cleanliness, staff & service, property conditions & facilities
気持ちよく過ごせました。また支笏湖にいく機会あれば、またこちらで滞在したいと思います。
Stayed 1 night in Jul 2025

8/10 Good

Mina

Liked: Amenities
大浴場がよい
Stayed 2 nights in Mar 2025

10/10 Excellent

Kouji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ブュッフェが凄い良かったです。 スタッフが一生懸命なのが分かります。
Stayed 1 night in Jun 2025

10/10 Excellent

Katsunori

Liked: Cleanliness, staff & service, property conditions & facilities
シェフの素敵な計らいでとても良い時間を楽しめたそうで話を聞くだけでもとても素敵だったことが伝わりました！ 今度は家族みんなで行きたいなと思います！
Stayed 2 nights in Apr 2025

10/10 Excellent

hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大満足です。また行きたいです。
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

酒店環境舒適，溫泉舒服
Stayed 2 nights in Apr 2025