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"Hotel was beautiful throughout. The rooms are well appointed, and the standard of cleanliness impeccable. Breakfast was a bit busy, but staff are efficient, courteous and knowledgeable their job inside out. Rooftop bar was great, with a quiet, relaxed vibe. All pool areas clean, well thought out and beautifully maintained."

"Great hotel with a complementary upgrade given as part of the hotels.com loyalty. Lots of subbeds at main pool and the lower beach pool. Overall a great stay! "

"Ivan was very helpful and pleasant when i had issues charging my phone. The surrounding area is being developed. Limited bus service from property to main road, so walking or taxi is the only option. Inconvenient at night. "

"Clean, friendly and welcoming. We keep returning throughout the year."

"Lovely view "

"Just had a lovely stay at the Cleopatra Palace. Hotel is in a great spot, right on the front, use your room key to open gate onto the front. Hotel is situated on the golden mile, so many choices for food and drink and plenty of shops. Staff were friendly, breakfast had a good selection. Plenty of sun beds by the pool (pool was a bit cold). Only downside is the hotel is starting to look tired, needs renovating but other than that! It’s our 2nd stay and will be back again. "

"All ok"

"I've been going to plam beach for many years now and always enjoy my stay there it was first time I went for Christmas the weather was fantastic and the hotel really had a good time "

"5 Star Stay for Me at Ona Alborada in Las Galletas I truly loved my entire stay at Ona Alborada in Las Galletas and for me it was a full five star experience. One important thing to mention right away is to not judge this place by its cover. From the street the outside of the resort honestly looks rough and uninviting and could easily be mistaken for an old gulag style prison or some kind of underground secret bunker. However the moment you step inside the lobby everything changes and the atmosphere immediately feels welcoming relaxed and well cared for. I stayed in a recently renovated room on the third floor that overlooked the water and everything about it was perfect. The room felt fresh modern and comfortable and the view was absolutely stunning. Waking up every day and looking out over the ocean felt like a million dollar experience and never got old. The pool area was one of my favorite parts of the property. The loungers were comfortable and it was the perfect place to relax all day while enjoying the beautiful ocean view. It was peaceful and ideal for unwinding whether you wanted to read swim or simply sit back and enjoy the scenery. The view from the pool area is truly gorgeous and makes it easy to lose track of time. Breakfast at the hotel was very good with a nice variety of fresh options available each morning. There was a little bit of everything and it was more than enough to start the day off right. In the afternoons the bar restaurant was also excellent. "