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Twinpalms Surin Beach Phuket

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Luxury
5.0 star property
9.4

Exceptional

Elegant escape with serene surroundings

Surrounded by serene, beautiful grounds, this luxurious property features spacious rooms with big patios and a lovely pool area. Delight in great breakfast options, impressive gym and spa facilities, and a free shuttle bus to nearby beach clubs.

Popular amenities

  • Bar
  • Room service
  • Spa
The current price is AED 3,535
AED 4,196 total
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Palm Suite

Palm Suite | Terrace/patio

Palm Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Balcony
Separate sitting area
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Penthouse Loft

Minibar, in-room safe, desk, laptop workspace

1 Bedroom Penthouse Loft

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Refrigerator
Dining table
Smart TV
Deck/patio
Separate sitting area
Separate dining area
Private pool
Air conditioning
Dining table
  • 230 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Duplex Loft

1 Bedroom Duplex Loft | Minibar, in-room safe, desk, laptop workspace

1 Bedroom Duplex Loft

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Refrigerator
Dining table
Smart TV
Balcony
Separate sitting area
Separate dining area
Private pool
Air conditioning
Dining table
  • 190 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Premium

Minibar, in-room safe, desk, laptop workspace

Palm Premium

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Ceiling fan
Balcony
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Deluxe

Palm Deluxe | Minibar, in-room safe, desk, laptop workspace

Palm Deluxe

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Balcony
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Duplex Loft

2 Bedroom Duplex Loft | Minibar, in-room safe, desk, laptop workspace

2 Bedroom Duplex Loft

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Refrigerator
Pillow menu
Renovated in 2020
Balcony
Separate sitting area
Separate dining area
Private pool
Air conditioning
Pillow menu
  • 190 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Lagoon Premium

Lagoon Premium | Minibar, in-room safe, desk, laptop workspace

Lagoon Premium

Highlights

Balcony
Air conditioning
Refrigerator
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Balcony
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 62 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Lagoon Suite

Lagoon Suite | Minibar, in-room safe, desk, laptop workspace

Lagoon Suite

Highlights

Air conditioning
Refrigerator
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Bathrobes
Designer toiletries
  • 102 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Penthouse Loft

Presidential Penthouse Loft | Minibar, in-room safe, desk, laptop workspace

Presidential Penthouse Loft

Highlights

Air conditioning
Refrigerator
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Ceiling fan
Hair dryer
Separate bathtub and shower
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Bathrobes
Designer toiletries
  • 427 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Lagoon Deluxe

Lagoon Deluxe | Minibar, in-room safe, desk, laptop workspace

Lagoon Deluxe

Highlights

Air conditioning
Refrigerator
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Bathrobes
Designer toiletries
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Penthouse Loft

Minibar, in-room safe, desk, laptop workspace

2 Bedroom Penthouse Loft

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Refrigerator
Pillow menu
Renovated in 2020
Balcony
Separate sitting area
Separate dining area
Private pool
Air conditioning
Pillow menu
  • 240 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket, 83110

What's nearby

  • Surin Beach - 3 min walk - 0.3 km
  • Pansea Beach - 9 min walk - 0.8 km
  • Bang Tao Beach - 16 min walk - 1.4 km
  • Kamala Beach - 3 min drive - 3.1 km
  • Boat Avenue Mall Phuket - 4 min drive - 3.9 km

Getting around

  • Phuket Intl. Airport (HKT) - 35 min drive

Restaurants

  • ‪Wagyu Steakhouse - ‬5 min walk
  • ‪Blue lagoon restaurant - ‬5 min walk
  • ‪Tom-Zab - ‬7 min walk
  • ‪Khun Yaa - ‬6 min walk
  • ‪CHAN Restaurant - ‬3 min walk

About this property

Twinpalms Surin Beach Phuket

Luxury boutique resort renovated in 2020 and located near Surin Beach
Located close to Bang Tao Beach and Kamala Beach, Twinpalms Surin Beach Phuket provides an airport shuttle, a beach bar, and a poolside bar. Indulge in a massage, a facial, and a body scrub at Palm Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, light fare, and Thai cuisine. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Luggage storage, a computer station, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 97 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Designer toiletries and hair dryers
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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  • Spa
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9.4 out of 10, Exceptional, 1,003 reviews
The price is AED 2,371
AED 2,815 total
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 765 for adults and THB 385 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar

Restaurants on site

  • Oriental Spoon
  • Pool Bar
  • Wagyu Steakhouse

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,131 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 buildings
  • 2 floors
  • Built in 2004
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 765 for adults and THB 385 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale

Frequently asked questions

Does Twinpalms Surin Beach Phuket have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Twinpalms Surin Beach Phuket pet-friendly?

No, pets are not allowed at this property.

How much is parking at Twinpalms Surin Beach Phuket?

Self parking and valet parking are free at this property.

What time is check-in at Twinpalms Surin Beach Phuket?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Twinpalms Surin Beach Phuket?

Check-out is at noon.

Does Twinpalms Surin Beach Phuket provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2000 per vehicle applies.

Where is Twinpalms Surin Beach Phuket located?

This family-friendly Choeng Thale resort is located by the sea, within a 15-minute walk of Surin Beach and Bang Tao Beach. Porto de Phuket and Kamala Beach are also within 6 mi (10 km).

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Twinpalms Surin Beach Phuket Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 644 out of 824 reviews
Rating 8 - Good. 135 out of 824 reviews
Rating 6 - Okay. 26 out of 824 reviews
Rating 4 - Poor. 12 out of 824 reviews
Rating 2 - Terrible. 7 out of 824 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mirian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful resort, so much luxury and simplicity at the same time! The staff were beyond helpful and respectful. We can’t wait to come back! Highly recommend! You won’t be disappointed. And the Catch beach club was a beautiful top tier!
Stayed 2 nights in Oct 2025

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
I traveled solo and enjoyed it very much. Lovely staff. Great for families too. Big lap pool, very relaxing and some fun too. Very quiet at night. Shuttle service to 2 other beach front restaurants/lounges every hour was awesome. I would definitely consider going back.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great people
Stayed 5 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was very relaxing atmosphere. Thoroughly enjoyed the stay but unfortunately due to my inability to walk much and area around was hilly I couldn’t get out much unless I used a taxi service. Also, the hotel had a few steps in the entrance which I made me quite wary I might fall when coming up and down them. Apart from that it was an awesome place to stay.
Stayed 7 nights in Feb 2025

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 3 nights in Jul 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night, and wish we would’ve stayed longer. The staff was so nice, the hotel and room were beautiful. The breakfast was really good too. I highly recommend if you’re in Phuket.
Stayed 1 night in Jul 2023

10/10 Excellent

Ramat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. We had a wonderful stay at the facility. Very clean. Staff was very professional, helpful, nice and welcoming. Quiet and right across from Surin beach.
Stayed 6 nights in Jun 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 11 nights in May 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd stay and I am coming back

I recently stayed at Twinpalms Phuket and had the absolute best time! From the moment we arrived, I were treated like royalty. The staff were incredibly warm, friendly, and attentive, always greeting us with genuine smiles and making sure every detail of our stay was perfect. The hotel itself is stunning—beautifully designed, chic yet cozy, surrounded by lush tropical greenery and featuring an amazing pool area. I spent countless relaxing hours lounging by the crystal-clear pool. My room was spacious, immaculately clean, and beautifully decorated. The bed was incredibly comfortable, and I loved the thoughtful touches like fresh flowers and personalized welcome messages. Waking up each morning to the serene views of the tropical gardens was pure bliss. A huge thank you to the entire team at Twinpalms Phuket for making my stay unforgettable. If you’re looking for a luxurious, friendly, and genuinely joyful experience this is it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best
Stayed 3 nights in Feb 2023

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twinpalms was a beautiful resort. The staff was friendly which was very appreciated after 17 hours of traveling. The breakfast is amazing and we had an early 7am excursion one day where we would miss the breakfast buffet (it opens at 7am) and the staff made us a breakfast box by 6:30am. It was very thoughtful. The rooms were nice and clean. The pool was nice. I am a VIP member with Expedia and I didnt get a room upgrade because they werent available, that would be my only complaint. I would stay here again.
Stayed 3 nights in Oct 2022

4/10 Poor

Terry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property and staff is nice. When we showed up we had rented the Penthouse. Soon arrival we discussed the penthouse has 3 step of stairs. Being disabled this was not going to work. Staff was nice and said they will call Expedia and make an adjustment since the room we had to be in with no stairs was half the price. When checking out we discovered the hotel blocked Expedia 3 times from adjusting the price. I asked the manger for help and he got into my face. He asked to fight me. I’m in a wheelchair and never been treated like this. Location is not great. It’s not on the beach. The pictures of the beach is a club you have to buy bottles for 200 each at.
Stayed 4 nights in Aug 2024

2/10 Terrible

Tommy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our honeymoon in Southeast Asia took us to 7 cities across 5 countries, all at 5-star resorts that exceeded our expectations—except for Twimpalms Phuket. This resort barely qualifies as a 3.5-star property. I was misled by the overly positive reviews on Expedia, which seem questionable upon reflection. The only good feature was the pool, however it felt cramped and overshadowed by tall trees, leaving little room for sunlight. The public beach across the street was dirty, though the hotel offers transfers to a more appealing beach club 10 minutes away. The resort's atmosphere was surprisingly dull, bordering on lifeless. Our room was outdated. There was no door for the toilet, and the weak flush required multiple attempts. The shower lacked a door, resulting in water flooding the bathroom. The bathrobes were so thin they were nearly transparent. While the room had a wide sliding door facing the pool/common area, the glass was see through providing no privacy, forcing us to keep the curtains closed. Breakfast was a letdown and unsanitary. I witnessed the chef taste food from a soup spoon and reusing it. One morning, we had to share a table with other people, and the quality of food and coffee was poor. We prepaid breakfast for four days but only used two. Rooms lack an iron and board, requiring us to request them from room service, sometimes waiting an hour. At checkout, I was unexpectedly chased down for a $12 charge for a small fruit plate ordered while waiting for an iron.
Stayed 4 nights in Oct 2024

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top place I stayed in phuket .. Only downside to it is the view from the rooms, other than that I would give this place 10 Stars.
Welcome drink during check in
Stayed 4 nights in Sep 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Escape!

Beautiful resort! Tranquil and chill vibes. Food was delicious. They also had an amazing gym! My room was comfortable and had an outside terrace.
Stayed 2 nights in May 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and serene

The hotel staff keeps this place very clean. Everyone is very friendly. It has as calming peaceful ambiance.
Stayed 4 nights in Apr 2025

10/10 Excellent

keith

Nicest hotel I have ever stayed at. Thank yo again for everything.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cynthia J

Liked: Cleanliness, amenities, property conditions & facilities
Liked all
Stayed 5 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many Russians - I will never come back to Phuket
Stayed 13 nights in Jan 2025

6/10 Okay

Sven

Liked: Cleanliness, staff & service
Disliked: Room comfort

Schönes Hotel aber mehr Schein als Sein

Schönes Hotel aber mehr Schein als Sein. Die 240qm Suite war in Wirklichkeit deutlich kleiner. Was gar nicht ging waren die extrem lauten Geräusche der Poolpumpe in der Nacht. Es war ein Hotelmitarbeiter vor Ort aber es wurde kaum leiser. Konnten somit kaum schlafen. Schade
Stayed 2 nights in Dec 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort

Very pleased to stay at this beautiful hotel and staff was amazing so very pleased with my trip.
Stayed 9 nights in Nov 2024

10/10 Excellent

Even

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hadde et fantastisk opphold. Veldig hyggelig og positive personale. Frokosten var kjempe god. Supert at de hadde flere restauranter og beach clubs rundt om i området.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday solo trip

I stayed here for my birthday and it was amazing. The staff here were very friendly and helpful. I really enjoyed my stay there.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jarrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great food and a beautiful hotel. Really enjoyed staying here. Thank you
Stayed 4 nights in Oct 2024