"Really bad customer service! It is as confirmed about only a bot saying exactly the same polite sentences promising to help or to contact the hotel but never do.
They quickly received the hotelpayment and the information about the hotel was missleading information, unexisting services were mentioned on the hotel, no resoect of requests either and they did not even have a cooperation with the hotel.
Absolutely a scam! I wasted hours to contact them 4 times to get the status of my ticket,...
"Really bad customer service! It is as confirmed about only a bot saying exactly the same polite sentences promising to help or to contact the hotel but never do.
They quickly received the hotelpayment and the information about the hotel was missleading information, unexisting services were mentioned on the hotel, no resoect of requests either and they did not even have a cooperation with the hotel.
Absolutely a scam! I wasted hours to contact them 4 times to get the status of my ticket,...
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