Is Birch Hill Suites Extended Stay - Blue Ash pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 75.00 per stay and a fee of USD 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Birch Hill Suites Extended Stay - Blue Ash?

Self parking is free at this property.

What time is check-in at Birch Hill Suites Extended Stay - Blue Ash?

Check-in start time: 6:00 PM; Check-in end time: 11:00 PM.

Where is Birch Hill Suites Extended Stay - Blue Ash located?

Situated near the airport, this condo building is 1.1 mi (1.8 km) from Sharon Woods Golf Course and within 3 mi (5 km) of Summit Park and Heritage Village Museum. Sharon Woods Park and Pioneer Park are also within 3 mi (5 km).

Birch Hill Suites Extended Stay - Blue Ash Reviews, Deals & Photos 2025

10/10 Excellent

Emre

11 April 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

I really enjoyed in hotel

Stayed 7 nights in Apr 2025

2/10 Terrible

Leroy

23 April 2025

Disliked: Cleanliness, room comfort, communication

Everything about this hotel was Terrible from the rooms to the staff.

Stayed 7 nights in Jan 2025

10/10 Excellent

Tanisha

25 October 2025

Liked: Communication

Disliked: Cleanliness, amenities, property conditions & facilities

So, the 5 star review is for Jose. Jose welcomed my family with such warmth and professionalism upon arrival! He went out of his way to make sure that we looked at multiple rooms and found the one that would suit our needs the best. Most hotels just tell you what room you’re in and send you on up, Jose went the extra mile to make sure we viewed our room and were completely satisfied before taking any payment from us. Jose accommodated us with minor needs throughout our stay. He also went above and beyond and made our chaotic checkout process extremely easy! Thank you, Jose!! About the actual room: The room was set up in a very cozy manner. The hotel is dated, but of course we didn’t expect anything with bells and whistles at the price advertised. Later on, we had gotten everything unpacked and gotten comfortable when we saw a roach on the kitchen counter. We were alarmed, but thought maybe it was just a stray… As the night went on, we saw about five total. I immediately alerted the front desk and they came out with a professional and sprayed the following morning. We continued to see roaches after that, so at that point we had to simply accept that they had an infestation and end our stay. The people in the building seem to have lived there for a long time and are friendly and speak when passing by. If it weren’t for the roaches, we would’ve stayed for the entire 2 weeks, as planned…

Stayed 7 nights in Oct 2025

10/10 Excellent

Kalijah

4 June 2024

Liked: Amenities

loved it

Stayed 11 nights in Mar 2024

4/10 Poor

Heather

26 January 2025

Liked: Communication

Disliked: Cleanliness, room comfort

Extreme disappointment

The hallway had not been vacuumed in over a year, the room in front of us was boarded up from the police from a year ago. They did not provide any supplies for the kitchen. And the property has roaches. The lady at the front desk was extremely friendly but we will never be back due to the health and hygiene concerns.

Stayed 1 night in Jan 2025

2/10 Terrible

Bridget

16 September 2022

Disliked: Staff & service

Left before we even got a room do you rude staff and unwilling to help

Stayed 2 nights in Sep 2022

2/10 Terrible

Tracy

12 April 2024

Disliked: Cleanliness, property conditions & facilities, communication

Never got a room even though I had a reservation

Stayed 7 nights in Apr 2024

2/10 Terrible

Jacqueline M.

6 July 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The worst hotel experience in my life to date.It was so disgusting, I left; I refused to remain the last 4 days, although I prepaid. I would not bring my wife into such a filthy, unkempt place. I booked another hotel the last 4 days.

Stayed 9 nights in Jun 2022

2/10 Terrible

Matthew

27 July 2023

Disliked: Cleanliness, property conditions & facilities, communication

Horrible dirty smells like smoke

Stayed 1 night in Jul 2023

8/10 Good

Maryann S

23 January 2024

Liked: Cleanliness, property conditions & facilities, communication

I don't like that they don't clean your room every week

Stayed 7 nights in Jan 2024

6/10 Okay

Verified traveler

4 December 2023

Disliked: Cleanliness

I was put on the second floor and was not told the elevator was out, the hallways smelled of dogs and got stool pretty visible not to mention the internet was impossible to use.

Stayed 4 nights in Nov 2023

2/10 Terrible

Vadim

7 February 2025

Liked: Communication

Disliked: Cleanliness, amenities, property conditions & facilities

My first impression when I checked into my hotel was good. The building outside looked clean. Parking lot had a lot of damaged asphalt. But when I got into my room. The flooor had dark and white stains on it. At 7 pm is when the cockroaches started to come out. I killed about 15-20 after I decided to get help from front desk because it was getting out of control. At 8pm… I had about 35-40 new cockroaches on my kitchen walls and cabinets. I rant out of the room swinging a towel trying to keep them away. They just kept on coming out from somewhere. They said “well, we are a large establishment and we spend millions on getting rid of cockroaches. This is not unusual.” I was shocked. I left. I couldn’t stay. The cockroaches started to move after sunset. It was bad.

2/10 Terrible

Valerie

2 August 2023

Disliked: Cleanliness, amenities, property conditions & facilities

Arrived to see the outside pool drained. Online they had an outdoor and indoor pool pictured. When I walked in I asked about it, and the lady said they do not have a pool and the one outside it going to be filled with concrete soon. There are people sitting outside the lobby door smoking even though the signs said 25ft. It is right next to McDonald’s and it was super packed so the parking lot to the hotel was also being used for McDonald’s. People are running back and forth off of the property and on. It did not seem like a safe area for people with kids. Especially with so many people coming and going. I canceled our reservation and left.

Stayed 1 night in Aug 2023

2/10 Terrible

Kim

20 September 2023

Disliked: Cleanliness, amenities, property conditions & facilities, communication

It was filfthy and misrepresented. It may have a stove, sink, refrigerator, but no cups plates pans etc. No coffe maker. No ice machine. They gave us a bed and an extremely lumpy twin size rollout for 4 of us grown adults. Cat had scratched up loveseat sized sofa and drapes. Our allergies from said cat flared up. Carpet was black. It was the worst hotel I've stayed in. Do NOTsave this. Expedia should reconsider including this property.

2/10 Terrible

Adria

6 May 2024

Disliked: Cleanliness, amenities, property conditions & facilities, communication

The halfways & elevator smelled HORRIBLE! Smelled like cigarettes all throughout the hotel. I've stayed at "extended stays " before & they had cook wear, utensils, plates, glasses. This place offered nothing! All you got was a couple sets of towels, toilet paper & little hands soap. This place needs a huge renovation there was so much dust on the light fixtures in the bathroom & on the little cage that covered the smoke detector it was disgusting. Pictures on the site definitely don't match up to the real. I definitely should have done better research into the reviews. 0 out of 10 would definitely not recommend!

Stayed 2 nights in May 2024

4/10 Poor

Brittney

5 July 2023

Disliked: Cleanliness, amenities, property conditions & facilities

I thought I booked 2 beds and got a one bed room for 3 people. The building was dirty and smelled like smoke. The room itself was sad. The carpet was stained and even through my shoes felt rough to walk on, no way I'd walk on my bare feet there. There were no products beyond a small soap and packet of shampoo/conditioner. No hair dryer. No USB ports for charging. The pool was not filled so it wasn't usable. Parking was limited to three small lots. Do not stay here if you can help it.

Stayed 1 night in Jun 2023

2/10 Terrible

Carlos

31 May 2023

Disliked: Cleanliness, amenities, property conditions & facilities, communication

This place needs updated pictures! It is a joke!!! Trailer trash at its finest not somewhere you want to stay with a family when you are coming in from out of town!! When we got there the person at the front desk was trying to charge me twice and finally realized what I was telling her about I had already paid through Expedia and was trying to charge me a higher rate!! Then we get our room and it’s not even the room we reserved we had a 2 bedroom and got a one queen bedroom for me my husband and my 2 kids!! Then I go back to the office and they had closed already and there is no number to call!! We try to make the best of the situation stating there was no smoking signs and in the contract it also said it yet the room and the hallways smell like cigarettes!!! There were pictures of pools inside and outside yeah NO POOLS!!! We had extra friends with us roaches in the room!!! The next day we checked out didn’t even stay the extra night so we lost out on $100 because of their no refund policy!! This place is ridiculous seriously I will NEVER stay here and Expedia you definitely need to double check the places you want to post as hotels!!

Stayed 2 nights in May 2023

2/10 Terrible

Kelly

12 July 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

This place is horrible! Avoid at all cost!

We drove 4 hours to attend an annual bowling tournament in Cincinnati. I booked this hotel based on the pictures and I wish I had done more research. This hotel is the stuff horror movies are made from. Stench of previous lodger’s cig smoke was the first thing to hit us like a cloud. A/C didn’t work. Bathroom light didn’t work. No holder for toilet tissue. What they told me were bath towels were actually oversized hand towels. But the coup d’grace … the family of cockroaches that greeted us when I opened the kitchen drawer. The dishwasher was full of moldy dirty dishes. But the refrigerator was clean. LOL I had to have Hotels.com find me another facility. While I was in the lobby waiting for them to complete the task, a prostitute walked up to my husband, who was sitting in the car in the facility’s parking lot, and asked for a date! The ONLY saving grace for the experience was that Hotels.com found us lodging at a nearby 5-star hotel. 20,000 stars to Hotels.com, and minus 20 to the power of 10 stars to Suburban Extended Stay. By the way, I’ve learned that Suburban Extended Stay was part of the family of Choice Hotels (Comfort Inn, Days Inn, Quality Inn, etc.) This was certainly a bad “choice” on my part. Never again. But thank you Hotels.com for saving the day!

Someone took that television in a hurry!

Stayed 3 nights in Jul 2022

2/10 Terrible

Carl

22 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

This place was a nightmare, would not recommend to anyone. All I can say if you like roaches, then this is your place. We had to leave and go book somewhere else. Never again.

Stayed 7 nights in Jul 2025

6/10 Okay

Chad

21 June 2025

Disliked: Amenities, property conditions & facilities

Out Dated Outlets... Carpets had Stains. Burnmarks on bathroom floor where someone smoked in it. Paint chipped on walls. Furniture dirty and old and worn. Door Hard to open. Rubber strip bottom was torn. No Swimming pool. It was closed due to cracked foundation and drain area.

Stayed 1 night in Jun 2025

2/10 Terrible

Lauren

16 May 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Walking up to the door all you could smell was Mary Jane, and yes I understand it’s legal there but should the worker be doing it while on the clock? And when got inside to the front desk, though she had visible hickies all over her neck she was sweet. Goto the room and smelled dirty there was some blue sticky stains on the floor and my son was to have surgery the morning pulled the sofa mattress out and the second you opened it the smell hit you, and it was either blood soaked into it or poop, there was no sheet on it so it was visible and I immediately left. When I called the front desk and I told her about the mattress was “ewwww house keeping should have caught that but thanks for calling and letting me know they need to fix that” that was it nothing else like let me get you a different room not that I would have taken it, but just the offer to try and make the situation better,, not just ewwwww, or just I’m so SORRY. So one sweet personality doesn’t make up for all that

Stayed 1 night in May 2025

4/10 Poor

Paula

26 April 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The bed was comfortable but the overall room/hallways needed a good cleaning. We won’t be returning. There wasn’t even a washcloth in the bathroom.

Stayed 1 night in Apr 2025

4/10 Poor

Lois

26 April 2025

Disliked: Communication

Bare bones accommodation

Bare bones. No bedspread, no tissues, no glass to rinse after brushing. The refrigerator rattled when running. I had to turn it off. When I check out I was not asked about my stay - I would have mentioned these issues. It gets a 2 on K y because it was clean.

Stayed 1 night in Apr 2025

2/10 Terrible

Shannon

23 April 2025

Disliked: Cleanliness, room comfort, communication

The dirtiest rooms, dusty moldy carpet, roaches and very unprofessional staff.

Stayed 7 nights in Jan 2025

2/10 Terrible

Shannon

23 April 2025

Disliked: Cleanliness, room comfort, communication

Unfriendly amd unprofessional

The place was infested with roaches, you seen them even in the daylight. Front desk staff was unfriendly and talked about everyone. The cops were there nightly and there were people sleeping in the hallways, with needles and needle caps laying all inbthe hall way on my floor. Nasty place all around.

Stayed 3 nights in Feb 2025

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