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Crowne Plaza Cleveland Airport by IHG

3.5 star property
Suburban hotel with airport shuttle service and area shuttle service

Choose dates to view prices

Crowne Plaza Cleveland Airport in Cleveland's business district offers comfy accommodations and amenities. Enjoy meals at Tavolo 72, relax at the indoor pool and sauna, and benefit from free self-parking and dry cleaning.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
The current price is AED 364
AED 428 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(39 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • Pet friendly
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7.8 out of 10, Good, 787 reviews
The price is AED 358
AED 421 total
includes taxes & fees
16 Nov - 17 Nov
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About the neighborhood

Map
7230 Engle Rd, Middleburg Heights, OH, 44130

What's nearby

  • Southwest General Health Center - 11 min walk - 1.0 km
  • Baldwin Wallace College - 3 min drive - 2.2 km
  • Rocky River - 5 min drive - 4.9 km
  • I-X Center - 7 min drive - 5.0 km
  • NASA Glenn Research Center - 10 min drive - 11.6 km

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪7 Brew Coffee - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Fat Head's Brewery - ‬16 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Hotel in the business district
Take advantage of a free roundtrip airport shuttle, a terrace, and dry cleaning/laundry services at Crowne Plaza Cleveland Airport by IHG. For some rest and relaxation, visit the sauna. The on-site Italian cuisine restaurant, Tavolo 72, offers breakfast, lunch, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a free area shuttle, and express check-out
  • Express check-in, a computer station, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 238 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Exterior

Best Western Airport Inn & Suites Cleveland

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
8.0 out of 10, Very Good, 1,117 reviews
The price is AED 265
AED 312 total
includes taxes & fees
1 Dec - 2 Dec
Best Western Airport Inn & Suites Cleveland

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Crowne Plaza Cleveland Airport by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Cleveland Airport by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Cleveland Airport by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Cleveland Airport by IHG?

Check-out is at noon.

Does Crowne Plaza Cleveland Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Cleveland Airport by IHG located?

Situated near the airport, this hotel is 0.7 mi (1.1 km) from Southwest General Health Center and within 3 mi (5 km) of Baldwin Wallace College and Mill Stream Run Reservation. Rocky River Reservation and Berea Falls Scenic Overlook are also within 3 mi (5 km).

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Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 127 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

noelle angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great surroundings stores and restaurants.
Stayed 2 nights in Sep 2025

8/10 Good

Nanita

Liked: Amenities
It was a very nice establishment
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay ! The slide door to the balcony was a little tuff to open. Missing a light bulb Overall it was a nice stay and clean ! Police patrolled a lot thru the parking lot like it was a rough neighborhood.
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!!
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport, friendly staff, comfortable room, easy transportation to and from airport.
Stayed 1 night in Apr 2025

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This stay was terrible. The only bright spot was the employees trying to make the best of a bad situation. There was undisclosed construction which made the air quality worse with chemicals and solvents.
Stayed 4 nights in Sep 2025

6/10 Okay

Burton

Not sure of renovation timeline, or what is being renovated. But, it’s time. Strange speckles on the wall.
Stayed 2 nights in Oct 2025

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Staff was very friendly at check in- and in house restaurant staff and food was good. POOL was closed. Appears to have construction inside, and a leak in hallway ceiling so a bucket with water. This place needs some updating! I paid additional $ for breakfast, but apparently their food truck didn’t deliver food. Easy parking for RV and trucks traveling through.
Stayed 1 night in Sep 2025

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was being renovated. 3 Elevators but only One worked and it stopped for a while on 2nd day of our 5 day stay. Restaurant sucked as ran out of menu food. Didn’t want maid service in room but set out trash cans and the maid service didn’t take it for 2 days. Only pleasant thing was the service desk as the guy covering during the day tried to be friendly and accommodating. Never staying at this hotel again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Natalie Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow my experience was extremely positive with this hotel and Staff from reserving to actually staying. I would recommend 100% this is what I call a Great service!! Thank you to the staff and the General Manager.
Stayed 1 night in Jun 2025

2/10 Terrible

Rosi

Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have a room for us! Highly disappointed
Stayed 1 night in Aug 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great. Restaurant and bar were excellent.
Stayed 1 night in Jan 2025

2/10 Terrible

raymond

Disliked: Cleanliness, amenities, property conditions & facilities
Not ready or clean, the only good thing was the shuttle on time and prompt
Stayed 2 nights in Jul 2025

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation not honored r/t staffing issues. Elevators not working, limited bathrooms in lobby, ac not working. Hotel under major construction. This hotel and staff left me and several other guests stranded after a concert in downtown Cleveland.
Stayed 1 night in Aug 2025

4/10 Poor

Howard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were not helpful. The pool has been closed for weeks. No hot water. Light bulbs missing.
Stayed 2 nights in Aug 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible old run down hotel with two elevators down.
Stayed 3 nights in May 2025

6/10 Okay

Tiffany

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The beds were super comfortable! The downside was that there was mold in the shower and on the bathroom ceiling. Also, two of the three elevators were inoperable and we heard they had been for years. This hotel definitely needs work.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar and easy shuttle to CLE!
Stayed 1 night in Nov 2024

4/10 Poor

Carissa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet seat had a large crack in it, looked dirty and to have been like that for a long while. Trashcans down the middle of the hallways with water and garbage in it. No bulb in bedside table light or the main overhead light. Hair was in the shower like it hadnt been cleaned. Bed was fairly comfortable, but everything else felt dated, dirty, and like the staff didnt really care. Only one of our key cards worked as well.
Stayed 1 night in Sep 2025

4/10 Poor

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older hotel that needs a refresh. Two elevators not in service and the third is in poor condition. The room was dated and lacked hot water. The restaurant was good.
Stayed 1 night in Jun 2025

4/10 Poor

Dillia

Disliked: Amenities, property conditions & facilities
This place is very outdated. Only one elevator working and it’s very shaky. Waited a long time every time for it. Elevator smelled. They need serious renovations. Not sure why they gave me a handicapped room. They should have gave that to someone who really needed it. The bed made noise with every movement. Bathroom wasn’t fully cleaned and old. No bags were in the garbage cans. They need to replace the shower curtain. Breakfast wasn’t great. I will never come back here.
Stayed 3 nights in Sep 2025

6/10 Okay

Eliza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room did not have a working television, the sink leaked, extremely slow drain for the tub. No hand soap only shampoo, no clock or phone. We were given another room and the tv had a green hue on every channel, no shower soap. I deserve some reimbursement
Stayed 3 nights in Aug 2025

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

There was black mold all over the bathroom. We also chose to stay there because of the swimming pool and it was out of order. I will never stay there again. Check in said 3. I didn’t even get checked until after 430
Stayed 1 night in Jul 2025