Is The Ritz-Carlton, Cleveland pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Ritz-Carlton, Cleveland?

As of 20 September 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Cleveland on 9 October 2025 start from $501.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Ritz-Carlton, Cleveland?

Valet parking is available for USD 60 per night.

What time is check-in at The Ritz-Carlton, Cleveland?

Check-in start time: 4 PM; Check-in end time: anytime.

Where is The Ritz-Carlton, Cleveland located?

Located in Downtown Cleveland, this luxury hotel is within a 5-minute walk of Tower City Center and JACK Cleveland Casino. Huntington Bank Field and Rocket Arena are also within 15 minutes. Tower City-Public Square Station is only a 2-minute walk and West 25th-Ohio City Station is 27 minutes.

The Ritz-Carlton, Cleveland Reviews, Deals & Photos 2025

About the neighborhood

Located in Downtown Cleveland neighborhood, The Ritz-Carlton, Cleveland is connected to a rail/subway station. The area's natural beauty can be seen at Lake Erie and Cuyahoga Valley National Park, while Rock and Roll Hall of Fame and Cleveland Metroparks Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Huntington Bank Field or Rocket Arena. Spend some time exploring the area's activities, including golfing.

Visit our Cleveland travel guide

10/10 Excellent

Samuel King

23 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Real nice!

Stayed 1 night in Jul 2025

10/10 Excellent

carlton

12 July 2025

The staff

Stayed 4 nights in Jun 2025

10/10 Excellent

Scott

30 March 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay. We will be back

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

7 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The walk thru tunnel to see the Cavs

Stayed 3 nights in May 2025

10/10 Excellent

Robert

30 November 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night get away

We had a very nice stay here , very nice and friendly staff Would definitely stay again And good drink choices

Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

14 October 2024

Liked: Staff & service, property conditions & facilities

The staff was really nice and helpful, very clean and upscale dinning and atmosphere. The room was excellent!!

Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

17 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Only stayed one night but very much enjoyed this hotel

Stayed 1 night in Jun 2024

10/10 Excellent

Gary

22 March 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely rooms and staff. Had a great bar and room service with great food

Stayed 4 nights in Mar 2024

10/10 Excellent

Elizabeth

7 April 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the staff and the facilities

Stayed 1 night in Mar 2024

10/10 Excellent

Abdallah

14 October 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the stay was a very good experience and shall return

Stayed 1 night in Oct 2023

2/10 Terrible

Meghan

28 March 2025

Very poor communication with hotel front desk staff prior to arrival.

Stayed 1 night in Mar 2025

10/10 Excellent

Eli

21 November 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely gorgeous and phenomenal staff.

Stayed 1 night in Nov 2022

10/10 Excellent

Thomas

28 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Magnificent hotel in the center of Cleveland. Outstanding views, friendly efficient service. Best chef in the midwest.

Stayed 1 night in May 2024

10/10 Excellent

Rose

16 January 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff

Stayed 1 night in Jan 2023

10/10 Excellent

Violet

11 August 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My favorite place

Stayed 1 night in Aug 2022

10/10 Excellent

joe

6 November 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ritz Cle

Stayed at the Ritz Carlton Cleveland and took in the Cavs Warriors game. Fantastic place. All around.

Stayed 1 night in Nov 2023

10/10 Excellent

Anthonette

5 October 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What I liked was everyone was very pleasant, friendly, and humorous! There was not anything I disliked.

Stayed 1 night in Oct 2022

6/10 Okay

ronnie

22 March 2024

Liked: Cleanliness

Disliked: Amenities

Hallways smell of smoke, unsavoury mall downstairs, probably the worst ritz you will ever stay in

Stayed 1 night in Mar 2024

2/10 Terrible

chris

6 August 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

AC in the room wasn’t working so the room got really hot

Stayed 1 night in Aug 2023

8/10 Good

Erin

5 July 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

The people we encountered at the hotel were great...but I received many communications prior to coming and requested a crib in the room. I received confirmation that it was all set...and then the room did not have one. It seems like they might have been a little off or short staffed the night we were there. That said, everyone we encountered was extremely nice. The rooms are different than the pictures-smaller, different furniture. The bathroom is really beautiful.

Stayed 1 night in Jul 2022

10/10 Excellent

Steven

14 August 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First i have to say how wonderful the staff is at the hotel. Grace and Alice in the club lounge couldn't have been more helpful. And while there i met Darryl McGarity who is the director of sales and marketing. Although my wife and i were only there for a long weekend he was so kind to spend time with us and discuss area attractions. When I expressed my disappointment at not being able to make it to the local art museum he sent over a book to our room on the treasures of that museum. Truly unexpected and really above and beyond. The hotel restaurant, Turn was also a gem with an interesting menu and delicious food. Location is also excellent and the hotel is really an easy walk to just about anywhere downtown. And of course being a Ritz Carlton it goes without saying that the rooms and other facilities are first class.

Stayed 4 nights in Aug 2023

8/10 Good

Marnina

4 July 2022

Liked: Staff & service, amenities

The staff and food were lovely. Everyone was pleasant and willing to help with whatever was needed. The one downfall was when I called ahead for cribs. I did not receive them upon arrival, so I again asked the gentleman who helped bring up our bags about cribs. I heard nothing back during our stay. The room was disappointing given multiple very visible stains and even a bleached area on the bench at the end of the bed. The drapes, which were automatic, were broken and didn’t close. The staff was quite responsive to have them fixed that day. As mentioned above, the food was delicious, though quite expensive ($70 for breakfast for two adults and two kids). There were limited options for vegetarians (one item for dinner), though meat-eaters have quite a few options. Overall, it was a nice stay, though a bit disappointing for what I expected from the Ritz.

Stayed 4 nights in Jun 2022

2/10 Terrible

Greg

4 August 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

When I booked this hotel I expected exceptional service and quality that comes with the Ritz Carlton name and brand. I had asked several times prior to arrival for a roll away bed to be placed in the room. Upon check in at the desk I was told a roll away would be in the room and watched the employee even write it down. I was told not to worry it would be in the room once it was ready. After waiting past 4:00 to get the room we went upstairs and still no roll away bed. After waiting a few minutes I called again and the gentleman that answered said it would be in the room In a few minutes and not to worry. Yet again no bed came. I called again before I left the room for dinner was told It would be in the room when I got back. Come back to the room two hours later and yet again no roll away. Now I call again before going out for the night and this time I’m told not to worry it will be there when we arrive back. Would you like a guess what wasn’t in the room when we arrived back for the night. No roll away! Now at this point where we are tired ready for bed I call again and told it will be up shortly. After waiting and waiting and waiting it was enough. We made a make shift bed with pillows and slept on the floor. Wow! What a great ritz Carlton experience. Sleeping on the floor! Next issue. Walking into the room for the first time the smell of marjuana was so potent and horrible. Upon asking house keeping several times for help nothing again was done to remove the smell. This

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

8 August 2025

Stayed 4 nights in Aug 2025

10/10 Excellent

Larry

8 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

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