6/10
Unfortunately there were some loud, smoking and unruly guests each evening due to a couple of teenager events (high school prom after party, and some sporting event). The housekeeping staff failed to take care of our room, although we were there for 3 nights. Had to go to desk to get our own clean towels and make up bed each day. Needed a handicap accessible room, which we got, but the toilet was not stable on the floor. After speaking to the manager, she was very apologetic and tried to make things right, like hand delivering towels and offering a comp meal. The hotel needed security at night to deal with unruly guests. The hotel was conveniently located between our two designations for the weekend, so that was a plus.
NANCY G
أقام 3 ليالٍ في شهر مايو عام 2025