The fromint office workers were very pleasant and wonderful personalities, and listened to my problems. I reserved and laid dor an accessible room due to physical limitations. When I checked in, we were unable to access our room because hoisekeeping was cleaning it. After waiting, we left. When we came back to go to our room, I pulled out the bench seat in the shower and it was dirty with urine stains. Just disgusting. The bars in shower's grab bars and bars alongside toilet had not been cleaned and were smudged and dirty. The water didn't fully transfer to shower head and water kept coming out of faucet and very slowly drained and made the water level to continue raise higher. After reporting everything to reception, he switched us to another room, However, upon later inspecrion, there were dead bugs on bathroom floor, hair strands in wrapped towel laid on the shower, hair strands on shower wall, and hair strands inside bathroom sink. Also found brown stain on comforter of one of the beds. Very disappointing and unhappy about my stay. I request a full refund.
