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CityClass Hotel am Heumarkt

3.5 star property
Hotel with a sauna, 6-minute walk to Cologne Philharmonic

Choose dates to view prices

Travelers at CityClass Hotel am Heumarkt are in the heart of vibrant Cologne. After exploring the nearby Cathedral and Philharmonic, guests can unwind in the sauna or steam room. The on-site restaurant serves lunch and dinner, and the multilingual staff ensures a smooth stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Air conditioning
  • Laundry
The current price is AED 335
AED 376 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Minibar
Cable channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

8.8 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Minibar
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Minibar
Cable channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Minibar
Cable channels
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Minibar
Cable channels
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Minibar
Cable channels
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Minibar
Cable channels
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • Sleeps 2

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3

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21 Nov - 22 Nov
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About the neighborhood

Map
Auf dem Rothenberg 7 - 9, Cologne, NW, 50667

What's nearby

  • Hay Market - 1 min walk - 0.1 km
  • Old Market - 1 min walk - 0.2 km
  • Chocolate Museum - 7 min walk - 0.6 km
  • Cologne Cathedral - 7 min walk - 0.6 km
  • Musical Dome - 9 min walk - 0.8 km

Getting around

  • Heumarkt U-Bahn - 4 min walk
  • Cologne (QKL-Cologne Central Train Station) - 10 min walk
  • Cologne - Bonn Airport (CGN) - 12 min drive

Restaurants

  • ‪Augustiner Bräu - ‬1 min walk
  • ‪Die Ex Vertretung - ‬2 min walk
  • ‪Gilden im Zims - ‬2 min walk
  • ‪Ristorante Mama Leone - ‬1 min walk
  • ‪Sünner im Walfisch - ‬1 min walk

About this property

CityClass Hotel am Heumarkt

Hotel near Cologne Philharmonic
Located close to Museum Ludwig and Cologne Cathedral, CityClass Hotel am Heumarkt provides dry cleaning/laundry services, a bar, and a steam room. For some rest and relaxation, visit the sauna. The on-site restaurant offers lunch, dinner, and light fare. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a front-desk safe, and 1 meeting room
  • An elevator, free newspapers, and coffee/tea in the lobby
  • A 24-hour front desk, a TV in the lobby, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 53 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • LED light bulbs, daily housekeeping, and desks

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,003 reviews
The price is AED 375
AED 421 total
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge

Things to do

  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between June 11 and June 17.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (492 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Property Registration Number HRB 35646, Auf dem Rothenberg 7-9, 50667 Köln, DE212247083, +49(0)221/92054-0, CM CityClass Hotelbetriebs GmbH

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Cityclass Caprice Am Dom
Cityclass Caprice Am Dom Cologne
Cityclass Hotel Caprice Am Dom
Cityclass Hotel Caprice Am Dom Cologne
Cityclass Hotel Cologne
Cityclass Am Heumarkt Cologne
CityClass Hotel Caprice am Dom
CityClass Hotel am Heumarkt Hotel
CityClass Hotel am Heumarkt Cologne
CityClass Hotel am Heumarkt Hotel Cologne

Frequently asked questions

Is CityClass Hotel am Heumarkt pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.

What time is check-in at CityClass Hotel am Heumarkt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at CityClass Hotel am Heumarkt?

Check-out is at 11 AM.

Where is CityClass Hotel am Heumarkt located?

Located in Old Town Cologne, this hotel is within a 10-minute walk of Cologne Philharmonic, Museum Ludwig, and Chocolate Museum. Musical Dome and Cologne Cathedral are also within 15 minutes. Heumarkt U-Bahn is only a 4-minute walk and Deutzer Freiheit U-Bahn is 10 minutes.

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CityClass Hotel am Heumarkt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 274 out of 580 reviews
Rating 8 - Good. 213 out of 580 reviews
Rating 6 - Okay. 58 out of 580 reviews
Rating 4 - Poor. 25 out of 580 reviews
Rating 2 - Terrible. 10 out of 580 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, hidden entrance.

Very hard to find as it was off of a square behind the buildings. The location was great, close to restaurants and markets. The room was nice, staff was helpful.
Stayed 1 night in Jul 2025

8/10 Good

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect except not accessible for strollers
Stayed 4 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personnel at the front desk were exceptionally helpful and friendly! Loved the sauna and the location was perfect. Close to the train station too!
Stayed 2 nights in Mar 2025

8/10 Good

Terence John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel ideally located with friendly efficient staff, nice rooms and good breakfast.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel in great location
Stayed 3 nights in Jul 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv didn’t work most of the time, great location
Stayed 5 nights in Sep 2025

8/10 Good

Robert Henry

Liked: Cleanliness, staff & service, property conditions & facilities
A clean and comfortable stay
Stayed 1 night in May 2023

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
The family quad room had 3 separate sleeping areas and a/c. It was close to everything. The room was clean and modern. It had a hot pot, tea, insta coffee, mugs, wine glasses, and a mini fridge.
Stayed 1 night in Jun 2025

8/10 Good

paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice to be in the center of Koln. Perfect room, everything working properly and staff very friendly. Easy (but expensive) parking closed to the hotel
Stayed 1 night in Jan 2025

8/10 Good

Dov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, nice staff. i would appreciate to have a bottle of water in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect hideaway

A wonderful little hotel centrally located with all the sights and shops close-by. You're only a 10 minute walk from the cathedral and 5 minutes to the river.
Stayed 2 nights in Apr 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

A good location within east walking distance of the main train station and cathedral. Staff and service were excellent.
Stayed 2 nights in Oct 2022

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable but very small. Not really sufficient room for relaxing.
Stayed 2 nights in Mar 2025

8/10 Good

emrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cityclass

First of all, I should open an extra title for the employee named Eda. She was the most valuable accommodation staff of the 7-day trip. She solved all my problems immediately and was very cheerful. I thank her very much. The location is very good, you can visit almost the entire city of Cologne if you walk 2 km. It is a very good hotel for those who come without a vehicle.
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

It was a bit confusing for us to find because you have to walk into a square but the hotel was lovely and very convenient. Lots of bars, restaurants and shopping nearby and the Christmas market was just around the corner. The parking wasn’t far but you do have to roll your luggage thru cobblestone streets which was a challenge in the rain. Other than that, would definitely stay again.
Stayed 1 night in Dec 2024

8/10 Good

hien

Liked: Cleanliness, staff & service, property conditions & facilities
It is nice that the room has 5 beds which our kids can have each own bed. All amenities work properly. Great location that we can walk to the Cologne Cathedral. Mark and Mai both receptionists are helpful and friendly. It would be nice if the breakfast was included.
Stayed 1 night in Jul 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Rhine and the center of town. Beautiful area- bars are open very late so the noise is loud til early hours. Room comfy but mattress was NOT good. For the price, not all bad
Stayed 1 night in Mar 2023

10/10 Excellent

TOMOYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ケルン大聖堂までは徒歩圏内です。周辺には飲食店も沢山あり食事に困りません。提携駐車場の割引があります。かなりお得になりました（提携駐車場は予約時にメッセージ頂けます） スタッフの対応も良く的確です。日本語が話せるスタッフも居て助かりました。
Stayed 1 night in Oct 2025

10/10 Excellent

Cornela

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel in the heart of cologne. Very clean and modern. We will definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage, netter Empfang, alles sauber und ordentlich. Die Bettwäsche hat uns besonders gefallen. Gute Kopfkissen und Zudecken.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! The staff were knowledgeable and very nice. Highly recommend True Beans coffee around the corner and Pinocchio Pizza for late night food.
Stayed 5 nights in Sep 2025

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, sehr freundliches Personal, zentral gelegen, daher leider sehr laut.
Stayed 2 nights in Sep 2025

4/10 Poor

Tomoyo

The hotel was clean and located at the convinced location, it was also facing the courtyard where all the dumpsters were so I could mells the trash.
Stayed 1 night in Aug 2025

6/10 Okay

Justus

Liked: Amenities, property conditions & facilities
Ich war für 4 Nächte im CityClass Hotel am Heumarkt in Köln. Die Unterkunft liegt wirklich sehr zentral – die Umgebung ist top, alles ist fußläufig erreichbar (Restaurants, Bars, Sehenswürdigkeiten). Dafür gibt es von mir volle 5 Sterne. Der Zustand und die Einrichtung der Unterkunft haben mir gut gefallen (4 Sterne). Die Zimmer sind ordentlich ausgestattet und insgesamt in einem guten Zustand. Bei der Sauberkeit und der Freundlichkeit der Mitarbeiter sehe ich allerdings noch Verbesserungsbedarf – beides war eher durchschnittlich (jeweils 3 Sterne). Insgesamt war mein Aufenthalt okay, daher vergebe ich 3 von 5 Sternen.
Stayed 4 nights in Aug 2025

4/10 Poor

Sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was known to be broken in room and we were still put there. Moved to another room after first night. Expensive for the size and quality of room.
Stayed 2 nights in Aug 2025