Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
What time is check-in at Hotel Tenova Köln-Neumarkt?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Tenova Köln-Neumarkt?
Check-out is at 11:00 AM.
Where is Hotel Tenova Köln-Neumarkt located?
Located in Innenstadt, this hotel is within 1 mi (2 km) of Neumarkt and Cologne Cathedral. Schildergasse and Schnuetgen Museum are also within 10 minutes. Mauritiuskirche U-Bahn is only a 2-minute walk and Neumarkt U-Bahn is 4 minutes.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
8.0
Amenities
8.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Olga
6 July 2025
Liked: Cleanliness, staff & service, amenities
Gutes Preis-Leistungsverhältnis. Netter Administrator: ich hatte einige zusätzliche Fragen, sonst wäre gar kein Kontakt mit Personal nötig. Ruhige und bequeme Lage. In der Nähe ein Rewe und DM. Keine Konditionierung, aber es wurde ein Ventilator ins Zimmer gestellt, was bei der Hitze die Situation deutlich besserte. Im Einzelzimmer ein großes Bett. Was mir gefällt hat war einülleimer im Zimmer selbst, ein kleiner war im Bad vorhanden.