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Mercure Hotel Köln Belfortstraße

4.0 star property
Hotel with a full-service spa, near Cologne Cable Car

Choose dates to view prices

Near Cologne Zoo, Mercure Hotel Köln Belfortstraße offers an upscale retreat with a garden and dry cleaning services. Relax by the indoor pool, unwind at the bar or gym, and enjoy in-room WiFi - guests rave about the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Gym
  • Room service
  • Laundry
The current price is AED 379
AED 426 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Select Comfort bed
Blackout drapes/curtains
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Annex Building

Standard Twin Room, Annex Building | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Standard Twin Room, Annex Building

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2015
Select Comfort bed
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Annex Building

Standard Room, 1 Twin Bed, Annex Building | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Standard Room, 1 Twin Bed, Annex Building

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Select Comfort bed
Blackout drapes/curtains
Separate bedroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Apartment, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2015
Select Comfort bed
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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Front of property

The Ascot Hotel Köln

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  • Pet friendly
  • Free WiFi
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8.0 out of 10, Very Good, 364 reviews
The price is AED 601
AED 733 total
includes taxes & fees
21 Nov - 22 Nov
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About the neighborhood

Map
Belfortstrasse 9, Cologne, NW, 50668

What's nearby

  • Cologne Zoo - 11 min walk - 1.0 km
  • Cologne Cable Car - 11 min walk - 1.0 km
  • Musical Dome - 15 min walk - 1.3 km
  • Cologne Cathedral - 18 min walk - 1.5 km
  • Hohenzollern Bridge - 19 min walk - 1.6 km

Getting around

  • Reichenspergerplatz U-Bahn - 3 min walk
  • Hansaring Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Curios - ‬5 min walk
  • ‪Max Stark - ‬5 min walk
  • ‪Winebank Köln - ‬4 min walk
  • ‪Café Weissenburg - ‬5 min walk
  • ‪Ritter Wülfing - ‬7 min walk

About this property

Mercure Hotel Köln Belfortstraße

Upscale hotel near Cologne Zoo
Located close to Kleinbahn im Rheinpark and Cologne Cable Car, Mercure Hotel Köln Belfortstraße provides a terrace, a garden, and dry cleaning/laundry services. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and a reception hall
  • Smoke-free premises, a vending machine, and a 24-hour front desk
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 128 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED TVs with premium channels
  • Wardrobes/closets, highchairs, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - August 2015
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 22 2025 to December 28 2025 (dates subject to change).
The property is closed between December 22 and December 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for EUR 40 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged
  • Spa fee: EUR 4 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne

Frequently asked questions

Does Mercure Hotel Köln Belfortstraße have a pool?

Yes, this property has an indoor pool.

Is Mercure Hotel Köln Belfortstraße pet-friendly?

Yes, Mercure Hotel Köln Belfortstraße allows pets (limit 2 total). There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

What time is check-in at Mercure Hotel Köln Belfortstraße?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Köln Belfortstraße?

Check-out is at noon.

Where is Mercure Hotel Köln Belfortstraße located?

Located in Innenstadt, this spa hotel is within a 15-minute walk of Cologne Cable Car, Cologne Zoo, and Musical Dome. Cologne Cathedral and Romano-Germanic Museum are also within 1 mi (2 km). Reichenspergerplatz U-Bahn is only a 3-minute walk and Ebertplatz U-Bahn is 5 minutes.

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Reviews

Mercure Hotel Köln Belfortstraße Reviews

8.0

Very Good

8.6

Cleanliness

7.8

Location

8.2

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 224 out of 675 reviews
Rating 8 - Good. 286 out of 675 reviews
Rating 6 - Okay. 114 out of 675 reviews
Rating 4 - Poor. 38 out of 675 reviews
Rating 2 - Terrible. 13 out of 675 reviews

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and only about 15-20 minutes walk from Köln city centre, so quieter
Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Koln stop.

Great breakfast each morning. Our apartment was great.
Stayed 3 nights in Aug 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, and check in was smooth. I like that filtered water was available with refillable bottles able to be taken to rooms. Breakfast was a little disappointing with the scrambled eggs being overcooked on both days. Overall satisfactory for where i needed to go to during the trip
Stayed 2 nights in Aug 2025

10/10 Excellent

Johannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and friendly staff!
Stayed 1 night in Nov 2024

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Xmas markets, great location and fantastic rooms, superb choices for breakfast and great staff.
Stayed 3 nights in Dec 2023

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2024

10/10 Excellent

Kraythen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really well located for what we needed, it was clean and the staff were really helpful. The breakfast was also really nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Golan Security

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place near the old town
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern, great breakfast!

Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time.
Stayed 1 night in Dec 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 6 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break

Great stay. Hotel was walking distance from city but away from hustle and bustle.
Stayed 5 nights in May 2024

8/10 Good

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good hotel for work...
Stayed 1 night in Apr 2024

10/10 Excellent

Maurits

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was updated recently. Nice rooms with comfortable beds and an excellent breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable and contemporary hotel

A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alastair Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location, facilities and staff. Family friendly. We had a great time!
Stayed 6 nights in Jul 2024

8/10 Good

Kai

Liked: Staff & service, amenities
War ok
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exlente
Stayed 2 nights in Dec 2024

8/10 Good

Padmanabha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread.
Stayed 2 nights in Dec 2024

8/10 Good

Zeynep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Middle quality, good location

Middle quality, i expected same quality as other mercure hotels. Lo ation is not bad, 10 -15 min walking to main station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent, staff were extremely brilliant and helpful.
Stayed 4 nights in Jul 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room and location!

Spacious apartment for our family of 4. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it!
Stayed 1 night in Aug 2024

6/10 Okay

Ros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was polite. I booked this hotel because of the spa. The spa wasn’t available. Due to renovation. Therefore the spa should have been removed from the facilities
Stayed 1 night in Jan 2025