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Mercure Hotel Severinshof Köln City

4.0 star property
Hotel with a restaurant, near Wallraf-Richartz Museum

Choose dates to view prices

Photo gallery for Mercure Hotel Severinshof Köln City

Exterior
Restaurant
Reception
Reception
Exterior
Mercure Hotel Severinshof Köln City is in central Cologne, near the Old Market. This eco-friendly hotel has a bar, a restaurant with local specialties, and helpful staff. Bike rentals and luggage storage make exploring nearby attractions easy.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk
The current price is AED 317
AED 356 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, 1 King Bed, Balcony

Privilege, Room, 1 King Bed, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pet friendly
  • Free WiFi
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  • Breakfast available
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The price is AED 276
AED 310 total
includes taxes & fees
23 Nov - 24 Nov
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About the neighborhood

Map
Severinstr. 199, Cologne, NW, 50676

What's nearby

  • Old Market - 13 min walk - 1.2 km
  • City Hall - 13 min walk - 1.2 km
  • Cologne Cathedral - 18 min walk - 1.5 km
  • Cologne Trade Fair Grounds - 3 min drive - 2.4 km
  • LANXESS Arena - 3 min drive - 2.4 km

Getting around

  • Severinstrasse U-Bahn - 1 min walk
  • Cologne (QKL-Cologne Central Train Station) - 19 min walk
  • Cologne - Bonn Airport (CGN) - 18 min drive

Restaurants

  • ‪Zerin Döner - ‬5 min walk
  • ‪Chez Gus - ‬6 min walk
  • ‪Cup Of Sun - ‬1 min walk
  • ‪Okinii - ‬4 min walk
  • ‪Thai-Imbiss - ‬2 min walk

About this property

Mercure Hotel Severinshof Köln City

Upscale hotel near Old Market
Located close to Wallraf-Richartz Museum and City Hall, Mercure Hotel Severinshof Köln City provides a terrace, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and 6 meeting rooms
  • Smoke-free premises, multilingual staff, and tour/ticket assistance
  • A front-desk safe, luggage storage, and an elevator
  • Guest reviews speak well of the helpful staff
Room features
All 253 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LCD TVs with premium channels
  • Electric kettles, desks, and desk chairs

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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AED 420 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 21 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Severinshof
Mercure Hotel Severinshof Koeln City Cologne
Mercure Severinshof Koeln City
Mercure Severinshof Koeln City Cologne
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City
Mercure Severinshof Köln City Cologne
Mercure Severinshof Köln City
Mercure Severinshof Koln City
Mercure Hotel Severinshof Köln City Hotel
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City Hotel Cologne

Frequently asked questions

Is Mercure Hotel Severinshof Köln City pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Hotel Severinshof Köln City?

Self parking is available for EUR 21 per day.

What time is check-in at Mercure Hotel Severinshof Köln City?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Mercure Hotel Severinshof Köln City?

Check-out is at noon.

Where is Mercure Hotel Severinshof Köln City located?

Located in Old Town Cologne, this hotel is within a 15-minute walk of Wallraf-Richartz Museum, Old Market, and City Hall. Romano-Germanic Museum and Great St. Martin Church are also within 1 mi (2 km). Severinstrasse U-Bahn is only a 2-minute walk and Ulrepforte U-Bahn is 10 minutes.

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Reviews

Mercure Hotel Severinshof Köln City Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 469 out of 1006 reviews
Rating 8 - Good. 412 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

Reviews

8/10 Good

Maarion

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of places to eat nearby. Handy for U bahn.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of more central hotels were described as 'noisy' and this one wasn't, although it is on two main roads and a tram station We walked from the main train station which took 30-40mins (and you could get public transport, it was reliable when we used it) but you walk through the centre with all the bars and the cathedral Hotel was clean and staff were friendly
Stayed 6 nights in Sep 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and staff were very friendly. Room was clean and as described.
Stayed 3 nights in Jul 2025

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Good location easy to reach most places
Stayed 2 nights in Jul 2025

10/10 Excellent

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, very clean, good breakfast
Stayed 6 nights in Jan 2024

8/10 Good

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, made it easy to get around everywhere. We had to move rooms because the air conditioner wouldn’t cool, the next room was better but definitely doesn’t cool enough for sleeping on the lowest setting.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin and check out
Stayed 3 nights in Dec 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and good service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pohrib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and easy access to public tranport if need it.

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Great central location for walking. Nice on site dining and amenities. Poor WiFi.
Stayed 3 nights in Jul 2024

6/10 Okay

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very clean and comfortable. Only downside was housekeeping comes early and knocks and then comes back every ten minutes so if you’re hoping to sleep in forget this hotel…
Stayed 3 nights in Apr 2024

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it being near to city center, easy transportation and near chocolate museum and grand mosque
Stayed 2 nights in Jul 2022

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for family Christmas market break

We had a lovely family break for the Christmas markets and stayed at the Mercure Hotel. We had a suite which made life with our little one much easier as she slept in a cot in the living area. The room was well equipped as was the bathroom. Staff were very friendly and were able to assist us with anything we needed. Great location for visiting the Christmas markets, would definitely recommend. We didn't eat any meals at the hotel so cannot comment on the restaurant or other facilities.
Stayed 3 nights in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st Class hotel

1st Class hotel with 1st class staff, the hotel was in a good location, close to shops and attractions, Breakfast was very good and plentiful. Supermarket is close by, aswell as plenty of eating places, Rooms were clean and comfortable with tea & coffee making facilities, there was also a fridge and a safe in the room. I would definatly stay at this hotel again when I return to Cologne
Stayed 5 nights in Mar 2024

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and convenient

The Mercure in Severinstraße is very comfortable and convenient. 10 minutes walk to the shopping district. Beside a tram station from where yiu can go anywhere in Cologne. Severinstraße itself is well stocked with restaurants, shops etc so everything is to hand
Stayed 4 nights in Jul 2024

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel just outside city centre

A good and big hotel just outside the touristy city centre. We thought that meant that it would be easy to reach by car, but you need reflexes like a cobra to make the last turn. It took a few minutes to reach the important places, but it was well within walking distance.
Stayed 1 night in Jul 2022

8/10 Good

Varinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, warm and clean. Didn’t have the breakfast as we wanted to try various brunch places. Staff were very helpful except on the day we had to check out. There was a queue of at least 10 guests at the reception desk and when I asked if anyone else could help at the desk there was an unclear answer and no one came out from the office to help. We waited for nearly 30 minutes to check out! Very disappointing as other times staff were great.
Stayed 3 nights in Dec 2024

6/10 Okay

sven

Liked: Staff & service, property conditions & facilities, room comfort

Rooms smell because people smoked

Nice hotel only problem is that the rooms smell because people smoked in them, i complained got another room but was the same problem.
Stayed 1 night in Jun 2023

4/10 Poor

Elizabeth

Liked: Cleanliness
Disliked: Amenities
The most uncomfortable beds, you get 2 tiny blankets and the oldest pillows. The gym is a joke, the walls are so thin and the gap in the door allows for so much noise to pierce through. I feel like i was catfished. Do not stay here, there are other hotels at better prices. You don't get any toiletries, they don't even have body soap in the shower which also had mold in it. You don't get water so you have to pay at the bar IF they bother to help you. A few times i went to the front desk and no one was to be found. Elevator was broken forcing people to wait for just the 1 or take the stairs. Area is meh, at least you're close to the metro. The laundry was expensive and they didn't even offer it the day we needed it. (Day before Christmas eve)
Stayed 4 nights in Dec 2024

2/10 Terrible

KWAKU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed information from Accor staff about rewarding points. Back-and-forth emails without a clear explanation of why I am not receiving my reward points. Accor has shown its racial discrimination against LGBTQIA . Never knew I will be experiencing racism from such an organisation linked to the upcoming Olympics. Leaking everywhere in the bathroom when you bathed. Funny smile from the bathroom and failing to provide adequate amenities. This hotel is not 3-star but rather 2-star.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kunihiko

Liked: Cleanliness, amenities, property conditions & facilities
部屋は清潔 場所も繁華街から少し離れ良い
Stayed 3 nights in Oct 2025

10/10 Excellent

Armand

Liked: Cleanliness, amenities, property conditions & facilities
Alles
Stayed 13 nights in Oct 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man hörte die Straßenbahn nachts. Vielleicht ein Zimmer nicht zum Straße nehmen. Aber sonst war alles schallisoliert. Sonst bin ich voll und ganz zufrieden. Alles toll und alle sind super nett.
Stayed 1 night in Oct 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2025